• Bookmark

    Zazzle

2024 SITEJABBER AWARD

Zazzle

Write a Review

Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
See all photos
How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user nikkir206
Ohio
1 review
0 helpful votes
  • Send Message
February 13th, 2023
Verified purchase

Our invitations were gorgeous, exactly as expected and arrived quickly.

Reason I chose this business:

Google search

Date of experience: February 13, 2023

Thumbnail of user heatherj517
Tennessee
1 review
0 helpful votes
  • Send Message
May 8th, 2022
Verified purchase

Easy to find a layout and edit! The invitations were shipped within 2 days with expedited shipping. They're beautiful.

Date of experience: May 8, 2022

Thumbnail of user jessicad1967
California
1 review
0 helpful votes
  • Send Message
June 14th, 2023
Verified purchase

My purchase was everything I expected it to be. Thank you!

Date of experience: June 14, 2023

Thumbnail of user suzanneg451
Minnesota
1 review
0 helpful votes
  • Send Message
June 14th, 2023
Verified purchase

The invites lol great and arrived quickly, very satisfied!

Reason I chose this business:

Selection of invites

Date of experience: June 14, 2023

Thumbnail of user christinac1440
California
1 review
0 helpful votes
  • Send Message
February 12th, 2023
Verified purchase

Excellent quality beautiful labels! Easy to make goodie bags

Reason I chose this business:

Best value for quality and beautiful designs

Date of experience: February 12, 2023

Thumbnail of user lorim1513
Washington
1 review
0 helpful votes
  • Send Message
May 10th, 2023
Verified purchase

Great service, invitations arrived very quickly! Love them!

Date of experience: May 10, 2023

Thumbnail of user jons987
California
1 review
0 helpful votes
  • Send Message
February 13th, 2023
Verified purchase

The products I ordered had excellent workmanship, a speedy completion and shipping.

Date of experience: February 13, 2023

Thumbnail of user karleec7
Washington
1 review
0 helpful votes
  • Send Message
February 9th, 2023
Verified purchase

I bought the personalized pillow for my husband. It's such great quality and arrived fast.

Date of experience: February 9, 2023

Thumbnail of user juliew1480
North Carolina
1 review
0 helpful votes
  • Send Message
February 9th, 2023
Verified purchase

Happy with my purchase, really fast delivery. Thank you

Date of experience: February 9, 2023

Thumbnail of user margareta981
Kentucky
1 review
0 helpful votes
  • Send Message
August 11th, 2022
Verified purchase

Always impressed with the selection on Zazzle. Just ordered my daughter's birthday invitations and absolutely love them!

Date of experience: August 11, 2022

Thumbnail of user dinar77
Wisconsin
2 reviews
0 helpful votes
  • Send Message
March 30th, 2023
Verified purchase

Look as expected, very cute. Great quality paper. Would buy again.

Reason I chose this business:

Google search

Date of experience: March 30, 2023

Thumbnail of user sarahv29
Indiana
2 reviews
0 helpful votes
  • Send Message
September 19th, 2023
Verified purchase

The shirt was complete, good quality, fast shipping. Will order again

Reason I chose this business:

Google and offered options I liked for what I needed

Date of experience: September 19, 2023

Thumbnail of user danac703
Florida
1 review
0 helpful votes
  • Send Message
September 19th, 2023
Verified purchase

Good quality item. Delivered quickly. Cute shirt. I'm happy with the purchase

Reason I chose this business:

Loved the shirt

Date of experience: September 19, 2023

Thumbnail of user paulap827
Virginia
1 review
0 helpful votes
  • Send Message
September 19th, 2023
Verified purchase

Ordering was very easy. There were many selections.

Reason I chose this business:

They had what I was looking for.

Date of experience: September 19, 2023

Thumbnail of user tonir229
Texas
1 review
0 helpful votes
  • Send Message
August 11th, 2022
Verified purchase

Easy to order! Artwork on napkins was just as described! Delivered early (in plenty of time for my special event)!

Date of experience: August 11, 2022

Thumbnail of user jessicaz638
California
1 review
0 helpful votes
  • Send Message
August 11th, 2022
Verified purchase

Showed up a few days sooner than expected. Looked great. Was able to get my invitations out and made the whole process easy.

Reason I chose this business:

Popped up in Google search for invitations.

Date of experience: August 11, 2022

Thumbnail of user rejenniferm
New Jersey
1 review
0 helpful votes
  • Send Message
August 23rd, 2023
Verified purchase

Was very easy and fast shipping loved my shirts I received.

Date of experience: August 23, 2023

Thumbnail of user dianed1944
Virginia
1 review
0 helpful votes
  • Send Message
August 23rd, 2023
Verified purchase

Easy to find what I was looking for on website. Order came when expected.

Date of experience: August 23, 2023

Thumbnail of user adriennej88
California
1 review
0 helpful votes
  • Send Message
August 23rd, 2023
Verified purchase

Looks exactly like in the picture. A great gift for an Academic!

Reason I chose this business:

Good price, fast service

Date of experience: August 23, 2023

Thumbnail of user erikaf160
Texas
1 review
0 helpful votes
  • Send Message
August 23rd, 2023
Verified purchase

Product arrived before expected. Excellent price and materials.

Reason I chose this business:

Friends recommended the service.

Date of experience: August 23, 2023

Thumbnail of user silviaj38
Georgia
1 review
0 helpful votes
  • Send Message
August 23rd, 2023
Verified purchase

Memorial cards for my husband's ceremony
They are beautiful and got here right on time

Reason I chose this business:

There products and items are personal and beautiful they put heart.

Date of experience: August 23, 2023

Thumbnail of user johnm12801
Florida
1 review
0 helpful votes
  • Send Message
August 26th, 2023
Verified purchase

Great product with fast shipping. Arrived earlier than estimated.

Date of experience: August 26, 2023

Thumbnail of user josephw2041
Tennessee
1 review
0 helpful votes
  • Send Message
August 23rd, 2023
Verified purchase

Fast service and easy purchase. I love my Old Man button.

Reason I chose this business:

The only place to find what I was looking for.

Date of experience: August 23, 2023

Thumbnail of user barbarar2460
Michigan
1 review
0 helpful votes
  • Send Message
February 13th, 2023
Verified purchase

Very easy process to send cards with a personal touch.

Reason I chose this business:

I saw it online

Date of experience: February 13, 2023

Thumbnail of user deandreb35
California
1 review
0 helpful votes
  • Send Message
August 23rd, 2023
Verified purchase

Easy and successful. Thanks for making the process a breeze

Date of experience: August 23, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

How do I know I can trust these reviews about Zazzle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Zazzle?