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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user davidh8345
Indiana
2 reviews
0 helpful votes
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August 23rd, 2023
Verified purchase

High quality invitations, received quickly and reasonably priced.

Date of experience: August 23, 2023

Thumbnail of user beckys622
Illinois
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

The poster collage turned out beautifully and arrived very quickly.

Date of experience: August 23, 2023

Thumbnail of user rogers1333
North Carolina
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

Fast shipping and good quality cards. Will purchase again from Zazzle.

Date of experience: August 23, 2023

Thumbnail of user hunterh152
New Jersey
1 review
0 helpful votes
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February 12th, 2023
Verified purchase

The invitations were just perfect. Prettier in person and got to me much quicker then i thought!

Date of experience: February 12, 2023

Thumbnail of user petef44
New York
1 review
2 helpful votes
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April 15th, 2019

12 minute hold time. Customer rep can't speak or understand english. Had no idea if offer pre-written note cards. THE WORST!

Date of experience: April 15, 2019

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Pete,

We truly apologize for the long wait. Mondays are usually the busiest as our phone lines are closed over the weekend. If assistance is still needed, please feel free to email social@zazzle.com with any questions and we would be happy to assist!

Thank you,
Kevin

Thumbnail of user heatherr853
Pennsylvania
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

The sunflower eucalyptus bridal shower invitations are beautiful. Excellent quality, quick shipping., very pleased!

Reason I chose this business:

Zazzle has the most options for invitations, Thank you cards, bridal shower game cards. Excellent quality and beautiful artwork.

Date of experience: June 12, 2022

Thumbnail of user laurar2145
New Jersey
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Very happy with how the invites turned out, and they even showed up two days earlier than standard shipping estimated!

Reason I chose this business:

They had the design I wanted for my daughter’s themed first birthday party.

Date of experience: June 11, 2022

Thumbnail of user traciw134
New York
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Second time I've ordered through Zazzle and they did not disappoint. Beautiful, professional business cards.

Reason I chose this business:

Used them last time

Date of experience: September 2, 2022

Thumbnail of user madonnah25
Texas
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Beautifully made and very prompt shipping. Thank you so much!

Date of experience: February 17, 2023

Thumbnail of user johne2267
New York
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

The invitations are beautiful! They arrived on time, perfectly printed and nicely wrapped. Job well done! Thank you.

Date of experience: August 14, 2022

Thumbnail of user richardo1445
California
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

Easiest thing I had to do since my wife's death. Great service, terrific website.

Reason I chose this business:

Professional website, professional product, superb customer service!

Date of experience: March 30, 2023

Thumbnail of user morganp185
New York
1 review
0 helpful votes
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September 14th, 2022
Verified purchase

My wedding invitations turned out absolutely perfect! They were delivered quickly as well. Very satisfied!

Reason I chose this business:

Recommended from a friend

Date of experience: September 14, 2022

Thumbnail of user annetted351
New York
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Beautiful bridal shower invitation s. Sent to me swiftly and promptly.

Date of experience: September 26, 2023

Thumbnail of user francesa314
Rhode Island
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

I received my order earlier than expected! Beautifully done! Thank you so much

Date of experience: March 14, 2023

Thumbnail of user anniel259
District of Columbia
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

They came out so darn cute! Thick sturdy card stock and envelopes that you can't see through, such great quality!

Date of experience: August 11, 2022

Thumbnail of user melissah1922
Connecticut
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

The invitations I ordered were absolutely perfect! High quality paper and envelopes. Will order fr zazzle again.

Date of experience: August 14, 2022

Thumbnail of user donnaw2283
Alabama
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

I have ordered several times through Zazzle and am always pleased with the results.

Date of experience: February 17, 2023

Thumbnail of user margeh41
Pennsylvania
1 review
0 helpful votes
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August 30th, 2023
Verified purchase

It is a beautiful banner. Came very timely
Thank you

Date of experience: August 30, 2023

Thumbnail of user lartoyag
Florida
1 review
0 helpful votes
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August 26th, 2023
Verified purchase

Very easy to complete template. Business cards were exactly as expected

Reason I chose this business:

Referred by another real estate agent

Date of experience: August 26, 2023

Thumbnail of user laurenr673
Massachusetts
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

Shark infected party invites will be perfect for my son's 5th birthday. The look very nice and clear writing.

Date of experience: October 10, 2022

Thumbnail of user frankp1255
Florida
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Product was delivered fast without compromising quality. I'll be ordering again as I scale my business.

The Pierce Group

Reason I chose this business:

SEO, showed up in my google search

Date of experience: October 3, 2022

Thumbnail of user lisab3860
Wisconsin
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Quality paper and printing. The dates were a little smaller than I expected, but it still looks nice.

Reason I chose this business:

Happened upon it online; liked the disign options and the full photo on the back

Date of experience: June 11, 2022

Thumbnail of user rhondat314
Missouri
1 review
0 helpful votes
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August 24th, 2023
Verified purchase

I received the postcards in a very timely manner. They are good quality and I'm happy with them.

Date of experience: August 24, 2023

Thumbnail of user irinar49
Georgia
1 review
0 helpful votes
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June 19th, 2023
Verified purchase

I am very satisfied with these! They are absolutely gorgeous! Fast delivery, too. Thank you!

Date of experience: June 19, 2023

Thumbnail of user teresaj647
Florida
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Awesome results and very fast everything was great

Reason I chose this business:

Friend recommended

Date of experience: June 22, 2023

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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