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Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.
I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.
The delivery was quick and quality the quality was great. The customization wasn't too bad once I got the hang of it.
I had a coupon
Date of experience: September 28, 2022
Poor customer service, and inaccurate advertisement.
Very dissapointed...
Unprofessional, and poor quality products.
Date of experience: October 8, 2019
I ordered 1 pkgs. Of invitations and 2 pkgs. Were sent to me & charged to me. Please credit this please.
Date of experience: August 6, 2022
I ordered these invitations for my husbands 50th birthday party and I'm very pleased with how they turned out!
Date of experience: May 28, 2022
Lame spammy site. Pollutes the organic search rankings with product they cannot deliver. Avoid - you will disappointed if ordering from them.
Date of experience: April 26, 2013
Everything came out perf on the cards. I love how o can make them custom. They ship and we're printed very fast.
It’s simple and fast
Date of experience: June 18, 2022
Great, first time using Zazzle and this poster is wonderful, something I couldn't find anywhere else!
Date of experience: May 16, 2022
Ordering was easy. They arrived quickly. Theyre adorable! Priced great for the quality you get. Would 100% order from zazzle again.
Love all the options on zazzle.
Date of experience: October 2, 2022
Love the banner!
It came quickly and will add a special touch to my Granny's 100th birthday celebration!
Date of experience: June 29, 2022
My invites look so professional and they arrived waaayyyy before the estimated delivery date! Will definitely order again.
Date of experience: September 24, 2022
Easy order transaction and fast ship thank you. Wished we knew it didnt have photo holder pages inside only binder is provided.
They had what i was looking for
Date of experience: September 12, 2022
Loved putting this poster together, customizing it for our event. Easy to update adding colors changing fonts..
Date of experience: March 14, 2017
Beautiful bridal shower invites... awesome timelymanner (sooner than expected)
Thanks you Zazzle! I highly recommend this company!
Date of experience: January 27, 2018
Purchased invitations for our vow renewal. Couldn't be more please! Beautiful product! Would buy again
Products used:
Invitations
Date of experience: October 22, 2021
These invitations are perfect for my sons first birthday. Incredible quality, think card stock great vintage coloring.
Date of experience: July 18, 2022
I'll be a returning costumer. Easy website to manage through and great ideas already there. Good choice of editing tools also.
Google and clicked on site.
Date of experience: July 18, 2022
Do not order! They will steal your money. Looks so fugazi received once paid for two and it's nothing like the pictures
Date of experience: September 26, 2021
Hi Colleen,
We are very sorry to hear you are unhappy with a recent experience with us! If you have yet to be assisted, please don't hesitate to reach out to us at social@zazzle.com!
Thank you,
Ryan
Ordered a special 50th birthday card all personalized...turned out great and very reasonable price! I will use Zazzle again!
Found on internet
Date of experience: November 19, 2022
My invitations came within days, very nice the quality was really goodon't. Would definitely recommend this product
Date of experience: August 23, 2016
Liked the response time but would not have ordered if there wasn't a discount. Prices are way too high
Date of experience: September 14, 2022
Hello Regina,
I am so sorry to hear that our prices are too high. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann
Invitations came out perfectly for my daughter's Jurassic World themed 7th birthday party. Invites were delivered very quickly!
Quick turn around and easy process
Date of experience: May 24, 2022
I received my order in less than 5 days with excellent print quality and just the way we had intended. Alhumdulillah.
Date of experience: July 26, 2022
Fast shipping and great quality card stock paper. Very easy to use templates that were easily customizable.
The variety of templates
Date of experience: July 26, 2022
Good weight tshirt. Customized with my own wording. Shipped and received in less than 3 days. Color was vibrant.
Date of experience: March 15, 2016
Very pleased with product. My only concern was mailman shoved in mailbox. Two hands to extract! Luckily ok.
Date of experience: May 4, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Sarah,
My apologies that you were disappointed with our customer service and product quality.
That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
Please contact our customer service department for assistance.
We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953.
We look forward to assisting you further
Thank you,
Karen