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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user cassandrab357
Wyoming
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

The border was off a little, but I still love them! I am happy with my design choice

Date of experience: December 6, 2022

Thumbnail of user brookea162
California
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

Great! The site was very easy to use and the cards I ordered turned out beautifully. Thank you

Date of experience: April 7, 2022

Thumbnail of user nicolek1120
Michigan
1 review
0 helpful votes
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September 20th, 2022
Verified purchase

They turned out beautiful and just as I had customized them. They also came in a timely manner.

Date of experience: September 20, 2022

Thumbnail of user traceye21
Utah
2 reviews
1 helpful vote
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June 21st, 2018

I was looking for father's day gift ideas of the unusual and unique. Zazzle fit the bill perfectly!

Date of experience: June 21, 2018

Thumbnail of user corrieh24
Massachusetts
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

This is exactly what I wanted and it came out amazing! Process was simple, easy and shipped fast!

Reason I chose this business:

Just popped up

Date of experience: October 4, 2022

Thumbnail of user ranelld1
Illinois
1 review
0 helpful votes
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September 15th, 2022
Verified purchase

The choice of invitations made it easy for me to choose just the right one.
They arrived quickly.

Date of experience: September 15, 2022

Thumbnail of user leahp216
Montana
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

We are thrilled with the quality of the paper and print! So excited to get them sent off!

Date of experience: May 3, 2022

Thumbnail of user vetter
North Carolina
1 review
0 helpful votes
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August 7th, 2022
Verified purchase

Love the items I ordered. Quality is amazing and site of a user friendly. My new go-to site!

Reason I chose this business:

I chose Zazzle for the stom products feature they offered.

Date of experience: August 7, 2022

Thumbnail of user zoek80
New York
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

My invitations were easy to edit and came within 4 days! I was very happy with my order!

Reason I chose this business:

It is affordable and offers many options.

Date of experience: August 9, 2022

Thumbnail of user aliciac479
Massachusetts
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

Quick easy and oh so beautiful
They matched my overall theme
I was so excited to receive them

Date of experience: August 10, 2022

Thumbnail of user taylorp273
Wisconsin
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

I received my invites very quickly and the quality was amazing. I will be ordering from them again!

Date of experience: August 15, 2022

Thumbnail of user leticiad62
California
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

I received my invitation in a short time frame and they were better then a expected. Thank you!

Date of experience: August 15, 2022

Thumbnail of user donnah2203
New Jersey
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

The Boxer Dog 60th Birthday Card I purchased was exactly what I was looking for! Ordering from the website was a breeze...

Reason I chose this business:

Because they had the perfect Birthday Card that was exactly what I was looking for!)

Date of experience: August 11, 2022

Thumbnail of user amym2875
Maryland
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

My order was shipped quickly and the quality was better than I even expected, we were very pleased!

Reason I chose this business:

I searched the internet for ideas and found your images the cutest!

Date of experience: October 10, 2022

Thumbnail of user marlenel164
Texas
1 review
0 helpful votes
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September 14th, 2022
Verified purchase

I didn't expect for the postcard size to be small and the back was not glittery as advertised

Date of experience: August 15, 2022

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello Marlene!
I am sorry to hear about your postcards and I’ll be reaching out to you directly by e-mail to resolve this!
Thank you,
Zazzle

Thumbnail of user colettew45
New Mexico
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

The site was easy to navigate and my invitations were a nice quality. Exactly as I was expecting.

Reason I chose this business:

Zazzle had a wide variety of templates for designing an 80th birthday invitation.

Date of experience: August 17, 2022

Thumbnail of user brians310
Maryland
2 reviews
0 helpful votes
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July 22nd, 2017

Blows goats. Ordered a hat something like 2 months ago, no confrormation, no hat WTF? Will NEVER use again!

Date of experience: July 22, 2017

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello Brian,

I'm very sorry to hear you placed an order and did not receive it. I will be sending you a private message requesting some order details so that we can look into that. Please reply to that message at you earliest convenience.

Best Regards,
Amanda

Thumbnail of user lauras3058
California
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Formating was a little hard but i managed. I wish there was a bit more flexibilty for verbage but it they turned out great.

Reason I chose this business:

Was looking for a fall theme and they had the nicest one

Date of experience: August 18, 2022

Thumbnail of user sherylh201
California
2 reviews
0 helpful votes
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September 11th, 2022
Verified purchase

The ease of creating my Open House invitations was wonderful, and the selection of so many designs I got exactly what I needed.

Reason I chose this business:

Variety and price

Date of experience: September 11, 2022

Thumbnail of user natej71
Michigan
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Greatkljfdgjkladgjlk;jga'jskljgasjh'lajgh'jl;a'jhm

Date of experience: August 5, 2024

Thumbnail of user stacyw327
Pennsylvania
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

Thank you! The invitations are fantastic. My daughter loved them and can't wait to send them out.

Date of experience: May 21, 2022

Thumbnail of user nancyf1445
Pennsylvania
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

BEAUTIFUL INVITATIONS. DELIVERY WAS QUICK. A BIT COSTLY FOR 2 DAY DELIVERY BUT THEY ARRIVED AS PROMISED.

Date of experience: May 4, 2022

Thumbnail of user kandij7
Florida
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

Thank you so much! Exactly what I wanted. They came so quick. The entire process was smooth!

Reason I chose this business:

Google search really. Never used before but I will again!

Date of experience: June 18, 2022

Thumbnail of user brookm33
Kentucky
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

It was good, I liked my product. That is all that needs to be said, thank you.

Date of experience: June 24, 2022

Thumbnail of user theresat496
Washington
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

Excellent customer service and the MOST BEAUTIFUL invitations! I am very pleased and will use Zazzle again!

Reason I chose this business:

Liked their invitation designs

Service

Date of experience: June 24, 2022

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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