• Bookmark

    Zazzle

2024 SITEJABBER AWARD

Zazzle

Write a Review

Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
See all photos
How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user kayk249
Canada
1 review
0 helpful votes
  • Send Message
July 23rd, 2022
Verified purchase

I was pleased with the product and the service. Zazzle seems to have something for everyone.

Reason I chose this business:

I was looking for memorial invitations and zazzle had a lot of options.

Date of experience: July 23, 2022

Thumbnail of user jorgea405
New York
1 review
0 helpful votes
  • Send Message
August 31st, 2022
Verified purchase

Can't wait to use my new cup! It was a great gift from my beautiful wife!

Reason I chose this business:

Easy to design, quick order & delivery, good price

Date of experience: August 31, 2022

Thumbnail of user rachelb1226
Connecticut
1 review
0 helpful votes
  • Send Message
July 31st, 2022
Verified purchase

The delivery came on time and the invitations were just as I hoped they would be!

Date of experience: July 31, 2022

Thumbnail of user carlah379
Alabama
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

My experience was as follows: Good price and service and delivery time. Thank you so much

Reason I chose this business:

Friend referral

Date of experience: August 1, 2022

Thumbnail of user karenk2626
California
1 review
0 helpful votes
  • Send Message
June 4th, 2022
Verified purchase

I could not decide, so I let my daughter order. Very quick and easy! Beautiful results!

Date of experience: June 4, 2022

Thumbnail of user leahb372
Massachusetts
1 review
0 helpful votes
  • Send Message
August 2nd, 2022
Verified purchase

Enjoyed the card. I thought the shipping fees were a little exorbitant but overall, very satisfied

Date of experience: August 2, 2022

Thumbnail of user mollym366
Michigan
1 review
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

Great! No problems I've ordered from them before and they have always done a great job.

Reason I chose this business:

I had used them before.

Date of experience: August 4, 2022

Thumbnail of user jamiahs
Delaware
1 review
0 helpful votes
  • Send Message
August 7th, 2022
Verified purchase

Quick and obsessed with end results. Felt smooth and looked exactly how I wanted it to

Reason I chose this business:

It had the best rating

Date of experience: August 7, 2022

Thumbnail of user trudyl15
Texas
2 reviews
4 helpful votes
  • Send Message
October 10th, 2022
Verified purchase

Would have been much prettier if they use a semi-gloss paper. But overall they are nice.

Date of experience: October 10, 2022

Thumbnail of user crystalc794
New York
1 review
0 helpful votes
  • Send Message
October 10th, 2022
Verified purchase

I loved the 50% off sale. My invitations arrived exactly how I expected them to be.

Date of experience: October 10, 2022

Thumbnail of user stephaniel1550
Arizona
1 review
0 helpful votes
  • Send Message
August 11th, 2022
Verified purchase

Extremely satisfied with my order they arrived on time and my mom loved them thank you

Reason I chose this business:

Best options for memorial selections and pricing

Date of experience: August 11, 2022

Thumbnail of user kellief58
Massachusetts
1 review
0 helpful votes
  • Send Message
August 8th, 2022
Verified purchase

When I received my order I was beyond please with the result. Will definitely recommend Zazzle.

Reason I chose this business:

On line creating was super easy

Date of experience: August 8, 2022

Thumbnail of user victorl402
Oklahoma
1 review
0 helpful votes
  • Send Message
December 6th, 2022
Verified purchase

Zazzle is a great company. My order is always on time and done correctly. Thank you.

Date of experience: December 6, 2022

Thumbnail of user pamelab1855
Washington
1 review
0 helpful votes
  • Send Message
June 14th, 2022
Verified purchase

Was happy to be able to find fine art work in post cards on your website.

Reason I chose this business:

I visit zazzle on occasion.

Date of experience: June 14, 2022

Thumbnail of user lisae1346
Maryland
1 review
0 helpful votes
  • Send Message
June 11th, 2022
Verified purchase

It was an easy process to order online. The product came quickly. I love the invitations!

Reason I chose this business:

I saw the artwork online.

Date of experience: June 11, 2022

Thumbnail of user stacym671
New York
1 review
0 helpful votes
  • Send Message
May 10th, 2022
Verified purchase

The invitations came faster than it said, and they came out great. My daughter loves them

Date of experience: May 10, 2022

Thumbnail of user jessicah2012
Georgia
1 review
0 helpful votes
  • Send Message
August 17th, 2022
Verified purchase

Love my blanket. Even the pictures that were supposed to come out blurry came out good.

Date of experience: August 17, 2022

Thumbnail of user shevonb4
Delaware
1 review
0 helpful votes
  • Send Message
August 17th, 2022
Verified purchase

My order was delivered in a timely manner. Satisfied with the quality of the personalized product.

Reason I chose this business:

Love the quality of their personalized products that they offer.

Date of experience: August 17, 2022

Thumbnail of user cynthiam2206
North Carolina
1 review
0 helpful votes
  • Send Message
August 17th, 2022
Verified purchase

Invitations are beautiful and well made. I am always pleased with items I order at zazzle.

Reason I chose this business:

Positive past experiences

Date of experience: August 17, 2022

Thumbnail of user marshaz25
Massachusetts
1 review
0 helpful votes
  • Send Message
June 15th, 2022
Verified purchase

Great as always! I order anything to with cards, parties etc. Always do a beautiful job.

Reason I chose this business:

Fast, efficient and always have what I need.

Date of experience: June 15, 2022

Thumbnail of user kims2115
New York
1 review
0 helpful votes
  • Send Message
August 17th, 2022
Verified purchase

Super easy for me to create the tag I wanted and super fast delivery! Thank u!

Reason I chose this business:

I trust zazzle and ease of creation!

Date of experience: August 17, 2022

Thumbnail of user robinc876
Wisconsin
1 review
0 helpful votes
  • Send Message
June 16th, 2022
Verified purchase

I love these invitations. Thank you for having so many choices and making editing so easy.

Reason I chose this business:

My son and fiancé had used them for other invitations.

Date of experience: June 16, 2022

Thumbnail of user susanw2777
Virginia
1 review
0 helpful votes
  • Send Message
June 16th, 2022
Verified purchase

Cool product, great customer service. Matte card option would be ideal for writing on teh card.

Service

Date of experience: June 16, 2022

Thumbnail of user susanm4540
Texas
1 review
0 helpful votes
  • Send Message
August 26th, 2022
Verified purchase

Got my invitations quickly & exactly as ordered! It was Easy to customize my design, too!

Reason I chose this business:

The designs offered

Date of experience: August 26, 2022

Thumbnail of user sloaneg5
California
1 review
0 helpful votes
  • Send Message
June 24th, 2022
Verified purchase

I had great ease customizing my label. The shipping I expedited and came in time. Will order again

Reason I chose this business:

Honestly, I googled labels and this is the 1st one that popped up. Will use again

Date of experience: June 24, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

How do I know I can trust these reviews about Zazzle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Zazzle?