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Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.
I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.
The Dührer bunny cards are beautiful and well made. Just what I expected and hoped for. Thank you!
I stumbled across the site while looking for small prints of Dührer.
Date of experience: December 7, 2022
My first time purchasing from here and bought custom wrapping paper invitations and bridal board and they are STUNNING
Date of experience: June 29, 2022
Zazzle does not provide a stable working platform to designers as promised. Stores disappear; products disappear; created products do not display for public view the list is endless. Zazzle ignores that it has major technical issues and refuses to correct same. When complaints are registered outside of the Zazzle Forum which is controlled by deletion, a Zazzle employee will post a we will look into this comment and disappear permanently. There is no look into factor just ignore it and it will go away practice. Empty promises are continually made to correct technical issues on its working platform and designer requests for the correction of missing products and products that do not display for public view are ignored. This has been an on-going practice ever prominent since 2013 and has been allowed to escalate month after month year after year to the point now that it has brought designer sales to its knees. This is an unacceptable and fraudulent business practice. Any company that makes money off of any and all of its customers, which includes designers that create products they sell, is logically required to provide a working platform and owns the duty of maintaining that platform on a consistent basis. All designers are required to accept Zazzles Terms Of Use that protect Zazzle from all the things they fear, but Zazzle offers absolutely no support to address and fix countless technical issues, other than to itself, brick and mortar businesses and six figure designers, all of which bring in millions of dollars in sales yearly. Main stream designer technical issue corrections are not even on a list of what must be done. This is an egregious violation of fair business practice and needs to be addressed. This is not he said she said. Over 1,000 screen prints and over 800 missing products say otherwise.
Correct all outstanding technical issues from February 9,2017 to present date and moving forward. 6 months and 800+ products is an unacceptable wait time and it continues on a daily basis. Correct all outstanding technical issues from February 9,2017 to present date and moving forward. 6 months and 800+ products is an unacceptable wait time and it continues on a daily basis.
Do not respond with questions and phantom promises... ensure this major issue is resolved NOW.
Date of experience: April 24, 2017
Loved my Zazzle "Outlander" themed mug. Loved it so much I bought another one for a friend.
Date of experience: September 25, 2014
I have purchased a baby onesie and a magnet from Zazzle. The quality was really great. Thanks.
Date of experience: July 31, 2015
Simple easy came earlier than expected couldn't ask for a better way to get badges for employees
Friend told me about Zazzle
Date of experience: December 6, 2022
They always deliver fast and the cards were perfect and just how I designed them
Customizable cards
Date of experience: May 27, 2022
Great way to make a unique gift for someone. Good variety of products to customize.
Date of experience: February 2, 2012
Very easy to personalize and very fast delivery. I will buy from this vendor again.
Date of experience: August 28, 2022
My order came quickly actually quicker than I expected. Was exactly how I envisioned it
Date of experience: June 21, 2022
Very user friendly site. Great quality prints and shipped quickly! Very happy with purchase :)
Date of experience: February 26, 2012
I was very happy with my order. Will probably order more t-shirts in the future.
Date of experience: April 2, 2012
Very happy with the product that we ordered! Baby stickers for baby chiropractic patients :)
Date of experience: May 11, 2012
We found the perfect design, easy to edit. Very impressed with the quality! Thank you
Ordered from them previously and had a good experience
Date of experience: September 17, 2022
Love Zazzle. The quality of the products they offer and their printing is stellar. Thanks!
Date of experience: May 16, 2012
It was easy to create and order the invitations and they came sooner than expected
I purchased my save the dates from this site
Date of experience: April 25, 2022
Invitations arrived and looked beautiful. Paper quality is excellent and very happy with the order.
Good
I have ordered from Zazzle in the past. Please add to the roadmap importing addresses and printing envelopes for customers.
Date of experience: June 24, 2022
Honestly, the best $25 I have ever spent. I am very happy with my purchase.
Date of experience: May 3, 2022
The invites were beautifully made and came in early! Well pleased with the whole process!
Date of experience: May 3, 2022
Loved Berry Pie. The options were great and the customer service was excellent as well
Date of experience: April 9, 2022
Very helpful to my business. Excellent service, great quality and lots of choices and ideas.
Date of experience: September 30, 2012
The site was easy to navigate. Items were as expected. Turn around time was quick.
Recommended by a friend.
Date of experience: June 24, 2022
Needed a last minute graduation announcement- product was easy to customize and delivery was quick.
Date of experience: May 14, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Maggie,
We are sorry to hear this. This is definitely not the kind of customer service we want to be known for and truly apologize.
If you could please DM us your account information, we can look into this and see if there is anything we can do to assist further.
Thank you for your patience,
Terri