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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user alanae27
New York
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Wonderful experience. Easy to place order. Order sent in timely fashion and everything was great!

Reason I chose this business:

Seen when I googled Xmas change. Of address cards good service and timely

Date of experience: November 21, 2022

Thumbnail of user jordang383
Illinois
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

I designed some invitations and had a great experience. I am pleased with the outcome.

Reason I chose this business:

They had the design that worked for me!

Date of experience: October 3, 2022

Thumbnail of user christopherh1572
California
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Order printed and looked as expected. The colors were vibrant and eye catching.
Thank you

Reason I chose this business:

My husband found the site. He was comparing different printing companies, and thought he'd give Zazzle a try.

Date of experience: July 31, 2022

Thumbnail of user rubic15
Nevada
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

Fast and seller was very responsive to all my questions. Very happy with the results!

Date of experience: June 3, 2022

Thumbnail of user kimberlys2215
Michigan
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

The quality and design was so classy! The invitation turned our better than I expected.

Date of experience: September 2, 2022

Thumbnail of user luzn27
California
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

The cutest invitations ever! Happy with my purchase. Good quality and received my order fast!

Date of experience: May 4, 2022

Thumbnail of user esthers246
Colorado
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Wish more coupon codes available- literally day after ordered a 25% off coupon showed up

Date of experience: May 4, 2022

Thumbnail of user risag18
Texas
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

Good! I love the order I received! It was quick delivery and a solid product

Date of experience: May 5, 2022

Thumbnail of user jennifers4518
Indiana
1 review
0 helpful votes
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September 6th, 2022
Verified purchase

My invitations came earlier than they said, and they are absolutely adorable! I love them!

Reason I chose this business:

They had exactly what I was looking for!

Date of experience: September 6, 2022

Thumbnail of user laraf43
California
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

The memorial I ordered is exactly what I wanted. I'm very happy with my order.

Reason I chose this business:

I loved the memorial I saw online after searching.

Date of experience: June 5, 2022

Thumbnail of user alexandriac79
Georgia
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

The cards came in even more beautiful than expected! Quality was amazing for the price!

Date of experience: May 5, 2022

Thumbnail of user zoeh104
Massachusetts
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

It's very big but that's good my gram loves it and I love it too

Reason I chose this business:

It is what popped up when I chose the pin

Date of experience: August 8, 2022

Thumbnail of user lorio182
Illinois
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

N/A I have no useful information for this review.
I ordered and received the invitations.

Date of experience: May 8, 2022

Thumbnail of user anniep168
Texas
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

They were super easy to customize. Super quick and so perfect! Just what I wanted.

Reason I chose this business:

I saw an ad on fb and just started looking through and they had the right card I wanted for my special day.

Date of experience: August 11, 2022

Thumbnail of user amandab2534
Massachusetts
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

Quick and easy turn around with ordering and shipping! The invites look awesome! Thank you

Reason I chose this business:

Recommendation

Date of experience: August 14, 2022

Thumbnail of user keithc798
California
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

Zazzle had the unique gift card I was looking for. My order was filled quickly.

Reason I chose this business:

Surfing the 'net

Date of experience: August 14, 2022

Thumbnail of user jennyf227
South Carolina
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

Ordered the cutest invitations from this company and it was easy and they look amazing!

Reason I chose this business:

Found the company via internet search.

Date of experience: August 14, 2022

Thumbnail of user cathyt280
South Carolina
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Love it as always! Lots to choose from and always get exactly what I want.

Reason I chose this business:

So many options

Date of experience: June 12, 2022

Thumbnail of user barbarad1718
Louisiana
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Ordered for first time and am pleased with the product quality, service and fast delivery!

Date of experience: May 9, 2022

Thumbnail of user kated270
Missouri
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

The invitations are gorgeous! They are exactly what I wanted! Delivery was quick and easy!

Reason I chose this business:

Previous experiences

Date of experience: August 18, 2022

Thumbnail of user anthonyp1571
Rhode Island
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

Has my wife and I use the site especially use it for a wedding we

Reason I chose this business:

My wife uses for a while I

Date of experience: September 23, 2022

Thumbnail of user annabellet12
California
3 reviews
0 helpful votes
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August 17th, 2022
Verified purchase

I was very pleased with the quality and how fast I received them. Thank you

Reason I chose this business:

Referred by a friend

Date of experience: August 17, 2022

Thumbnail of user yunivam
Arizona
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Ordered some for my quince and I absolutely love them. They matched my theme perfectly.

Date of experience: August 17, 2022

Thumbnail of user maryd2947
Pennsylvania
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Wonderful always quality!? Arrived on time. Can always find exactly what i need or want.

Reason I chose this business:

Pricewise even with shipping out does many others.

Date of experience: August 16, 2022

Thumbnail of user dianew1528
Tennessee
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

I have ordered same picture wraps in past and have not been disappointed. Love these.

Reason I chose this business:

Have ordered several times in past and always gotten great quality and service.

Date of experience: August 17, 2022

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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