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Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.
I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.
Easy, simple to find what you are looking for and getting it created and delivered.
Liked previous product that I ordered.
Date of experience: June 15, 2022
Thank you for providing gift tags for the teachers' "welcome back" gifts. They looked great!
I have used Zazzle before for personalized gifts. Very satisfactory.
Date of experience: August 20, 2022
Very easy to customize & great delivery time. Invites took exactly one week to arrive!
Good reviews
Date of experience: August 18, 2022
I was fully satisfied with the quality and style of the finished product. Great company!
Internet choice of companies
Date of experience: August 22, 2022
Came out nice, took a little longer to make and ship out than I expected
Date of experience: August 29, 2022
They were fast and the design is beautiful! Seriously blown away with the amazing quality!
Great price with a 50% off coupon and the design was better than everywhere else I looked.
Date of experience: August 26, 2022
This site hosts lots of scammers that will never send you any product. Avoid Zazzle at all costs!
Date of experience: December 7, 2022
GUERT SHIRTS (From Zazzle) are the best! Our Tenor Line is going to play better and cleaner wearing the Famous "GUERT QUADS" pro logo! Drumline!
Date of experience: October 30, 2015
BUYER BEWARE! I placed a time sensitive, wedding-related order for custom stamps on 8/1/17. The production time promised was 2-3 days and an additional 4-7 days shipping. It has now been 15 days and my order status still says it's in production with no further update. I ordered from this company back in April and received my order on the 4th day, no issues, and we were very happy with the product we received. But something changed with their company between then and now. As of today, the promised delivery timeframe in my order details has all of the sudden been removed by the company. I contacted customer service a few days ago via e-mail inquiring about the status of my order and they "could not give me a production or delivery ETA at this time." Today I gave them a call and was put on hold for 30 minutes before reaching a customer service rep. The guy took me in circles, telling me he could not give me an ETA but "rest assured" he has bumped my order up in priority and upgraded my shipping. But the more questions I asked and the deeper I dug for answers, the more he stuttered and got flustered. At one point he let it slip that their printers were broken. I asked him for a partial refund for the trouble since he admitted it was their fault and while I was on hold once more, I decided to do an Internet search. Low and behold, lots of new negative reviews have been popping up within the past couple weeks and even more within the past day or two. Everyone's problem is the same - they have not received their orders and have been given various excuses such as printers being broken, their company moving facilities, and running out of materials, items being out of stock, etc. I verified that the company did indeed move locations in recent months and I'm not sure what the problem is, but they obviously cannot produce the orders customers are placing for whatever reason and they are continuing to lie to their customers! Why not list a longer/delayed production time on their website? Why not shut down temporarily until they solve whatever issues are going on there? They are clearly trying to milk unsuspecting customers of their money to keep themselves in business. TERRIBLE! DO NOT ORDER FROM THIS COMPANY, STAY FAR FAR AWAY! They should and probably will go out of business soon because of this. I contacted my credit card company today for a full refund. I will not be giving this company any more of my time or money, they are crooks!
Date of experience: August 15, 2017
I love the site. Just took me a very long time to decide what i wanted. So much to choose from.
Date of experience: September 9, 2012
Easy to design own ID card. HOWEVER, The quality should be better. I don't mind to pay little EXTRA to get better quality.
Friend reffered.
Date of experience: April 14, 2022
My son loves it!
Very excited for graduation so he can show it off and walk the stage with it.
Date of experience: May 22, 2022
I got my Mug quickly and it's exactly what I asked for. I'm very happy with my order.
Thanks zazzle
I was looking for something special and your company popped up and you had exactly what I was looking for.
Date of experience: October 1, 2022
I loved being able to design a pin and not have to order 50 at a time. They look great!
Date of experience: July 28, 2022
I ordered on Tuesday and my shirts were here by UPS by Friday they were delivered all the way from California to Massachussetts!
Date of experience: April 18, 2015
I HAVE BEEN ORDERING FROM ZAZZLES FOR MORE THEN 2 YEARS. I LOVE YOUR PRODUCTS, CUSTOMER SERVICE WAS GREAT. I WILL ORDER AGAIN
Date of experience: March 27, 2018
I love my invitations and I'm very pleased with my order. Thank you Zazzle!
Date of experience: November 18, 2013
Templates were easy to navigate and customize. Great quality in paper stock and ink.
Wanted quality product for a once-in-a-lifetime event: retirement from the military
Date of experience: June 21, 2022
The invitations are beautiful! It was so easy to create them on the website.
Family member has used this site.
Date of experience: June 18, 2022
We loved our party invite and favor stickers. Very cute items and well made.
Date of experience: March 27, 2016
Zazzle is the bomb. Everyone in the world should check out this web site
Date of experience: July 19, 2012
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Nicole,
We sincerely apologize for the delay in receiving your postage stamp order. I will be personally looking into this and will contact you via e-mail shortly.
Thank you for your continued patience,
Tram