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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
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Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user ixels1
California
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

My Christmas cards came out exactly how I designed it! So happy with it!

Date of experience: November 19, 2022

Thumbnail of user stacyd296
Colorado
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

These are the absolute cutest baby shower invites! They are well-made and arrived quickly.

Date of experience: July 18, 2022

Thumbnail of user lisat1958
Pennsylvania
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

No issues at all everything went smoothly with ordering and also with the delivery.

Reason I chose this business:

Great company with lots of variety for my needs.

Date of experience: July 18, 2022

Thumbnail of user mercedesp57
Florida
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

The invitations arrived quickly and the artwork is very pretty. I received many compliments.

Reason I chose this business:

I was searching on the internet, and liked the product.

Date of experience: May 31, 2022

Thumbnail of user vivianaf12
California
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

Beyond satisfied with my invitations and they got to my house right on time.

Date of experience: May 1, 2022

Thumbnail of user chanitam1
Virginia
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

Ordering was easy and shipping was on time. My son loved his graduation card!

Date of experience: May 1, 2022

Thumbnail of user ashleyh1249
Georgia
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

It was great! Invites turned out so cute! Can't wait to pass them out!

Date of experience: July 23, 2022

Thumbnail of user aliciaa325
Michigan
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

Had a 50% off but shipping was more than my discount. It was disappointing.

Date of experience: July 23, 2022

Thumbnail of user estefanis4
California
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

I ordered some stickers and received them they looked amazing and came soo timely

Reason I chose this business:

Prices and ability to customize

Date of experience: November 19, 2022

Thumbnail of user esmeraldac58
Florida
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

Delivery was late but when it came the package was good and everything inside

Reason I chose this business:

Easy to use website

Date of experience: June 18, 2022

Thumbnail of user pattiw163
Maine
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Always Excellent selection, Excellent service!
A pleasure to do business with!
Thank you Zazzle

Date of experience: June 2, 2022

Thumbnail of user aaront375
Minnesota
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Able to find what I needed quickly. Tailor to my needs. Speedy delivery too.

Date of experience: May 4, 2022

Thumbnail of user magdalenem8
California
2 reviews
0 helpful votes
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October 3rd, 2022
Verified purchase

The invitations were more than I expected and came quickly i highly recommend Zazzle

Reason I chose this business:

I chose Zazzle because of price and easiness of making invitations

Date of experience: October 3, 2022

Thumbnail of user codeem1
California
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

Was easy to edit & they showed up fast! No flaws they are beautiful!

Reason I chose this business:

Had the design I wanted

Date of experience: July 28, 2022

Thumbnail of user wandah306
Georgia
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

I am satisfied with my order, and I received it in a timely manner.

Date of experience: May 4, 2022

Thumbnail of user rosemarym322
Georgia
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

Great customer experience love the invitations. Thank you. Will use again in the future

Date of experience: May 5, 2022

Thumbnail of user lauram3059
Oregon
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

Fabulous! The invitation was beautiful and we received a note from the artist, afterwards.

Reason I chose this business:

First thing that came up on Google.

Date of experience: July 30, 2022

Thumbnail of user aprilh252
Washington
2 reviews
0 helpful votes
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June 7th, 2022
Verified purchase

Love it and can't wait to put it out at my daughter's memorial site

Reason I chose this business:

Picked it out from other sites on the web

Date of experience: June 7, 2022

Thumbnail of user nicolen949
Florida
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

I ordered graduation announcement and party invites. Everything came on time and looked great!

Reason I chose this business:

A friend recommended it

Date of experience: June 4, 2022

Thumbnail of user maritzav22
Rhode Island
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Nice product however they are not exactly royal blue. They lean more towards purple

Date of experience: August 6, 2022

Thumbnail of user emilyr950
Wisconsin
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Order came just as shown online. Super easy to use and would use again

Reason I chose this business:

Good templates

Date of experience: August 6, 2022

Thumbnail of user nicholew101
California
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

My custom save the dates turned out beautiful and the shipping was very fast

Reason I chose this business:

Recommended

Date of experience: August 6, 2022

Thumbnail of user robinb1185
Georgia
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

The service was great. They are very fast on getting the order to us.

Reason I chose this business:

We had used them before.

Date of experience: October 10, 2022

Thumbnail of user vl173
California
1 review
0 helpful votes
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June 8th, 2022
Verified purchase

The person loved it. Great price, great quality and fast service. I appreciate you!

Date of experience: June 8, 2022

Thumbnail of user luannn14
New Jersey
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

I was very happy with the invitations I purchased! They came exactly as pictured!

Date of experience: June 9, 2022

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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