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Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.
I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.
I found exactly I was looking for and it was very easy to order. Delivered in a timely manner.
Online recommendation
Date of experience: October 10, 2022
Love the quality of the paper on my baby shower invitations. The envelope is a nice weight as well.
Convenient and many styles to choose from.
Date of experience: August 1, 2022
I was happy to receive my order on time, however the bunch of invitations were bent on the corners.
Came up as an add
Date of experience: July 31, 2022
Not able to track my order, say they have no record of me... but they send me emails... scam/fraud?
Date of experience: June 3, 2020
We're truly sorry to hear of the negative experience you've had with us, and we would like to help.
Unfortunately we are unable to locate the order with the information provided. If you are still in need of assistance, please send an email to social@zazzle.com and we would be happy to help!
Thank you,
Elena
Great from start to delivery! Will continue to use when the occasions arise.
Multiple-time Previous user
Date of experience: May 28, 2022
Quick and easy creation of the invitation and very prompt delivery as promised.
Beautiful invites
Date of experience: October 1, 2022
My order arrived in half the estimated time! The invitations look great too
I’ve used them before and had a great customer service experience
Date of experience: June 18, 2022
I find the products are high quality and the company is very helpful
Date of experience: April 23, 2013
Personal gift wrap was perfect for my grandson. Many choices for any occasion!
Date of experience: October 14, 2016
Products were as advertised. Graphics were sharp and clear. Impressive speed of delivery.
Date of experience: September 10, 2012
I loved being able to design my invitation and have a beautiful invitation
Date of experience: June 24, 2022
I can't suggest any improvements... I am delighted with my custom coffee mugs!
Good prices and reviews
Date of experience: October 2, 2022
Received invitations in a timely manner. Very happy with Zazzle. Invitations are beautiful.
Googled about invitations on line and took a chance. Would definitely use website again
Date of experience: June 29, 2022
Prompt service. Just what I wanted. I think my son will love it.
Date of experience: December 9, 2011
Very easy to personalize and order. The order was delivered before anticipated date.
I liked the choices.
Date of experience: June 25, 2022
Absolutely loved the invitations. The design was exactly what we were looking for.
They had options for Halloween styled invitations
Date of experience: September 6, 2022
I'm so in love with my baby shower invitations! Thank you so much
Date of experience: July 3, 2022
Delivered quickly if I need to write more no more reviews from me
Special cards
Date of experience: June 29, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Annie,
I'm so sorry to hear this! That is definitely not the customer experience we strive for and we would like to make this right. I will be sending you a private email so that we can help look into this.
I look forward to assisting you further!
Thank you,
Zazzle!