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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
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Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user josephf9
Florida
1 review
0 helpful votes
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March 3rd, 2012

Experience was really good and it was not that hard to do

Date of experience: March 3, 2012

Thumbnail of user saran383
Ohio
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

The ordering process was super easy and the designs turned out great!

Reason I chose this business:

Friends had recommended to me

Date of experience: September 5, 2022

Thumbnail of user hillaryp36
Nebraska
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Excellent product.
Siri happy with the quality of the printed invitations received.

Date of experience: June 21, 2022

Thumbnail of user jenniferp2188
Illinois
1 review
0 helpful votes
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May 15th, 2022
Verified purchase

It was great and was a big hit. Thank you so much.

Date of experience: May 15, 2022

Thumbnail of user carolinaq
California
1 review
0 helpful votes
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April 27th, 2012

Loved it, and received it sooner than expected. Nice surprise.

Thank you.

Date of experience: April 27, 2012

Thumbnail of user dominikan2
Texas
1 review
0 helpful votes
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October 14th, 2022
Verified purchase

Invitations were exactly as expected, received them faster than expected. Very happy!

Date of experience: October 14, 2022

Thumbnail of user catherinet471
Florida
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Easy to use and quick! Lots of options and ordering was simple.

Reason I chose this business:

Liked the invitation design

Date of experience: June 20, 2022

Thumbnail of user suzannen158
North Carolina
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

I was able to order exactly what I wanted with the easy to use features on Zazzle.

Date of experience: June 24, 2022

Thumbnail of user suzannet624
Maryland
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

It was what I was looking for. The right size and color

Reason I chose this business:

It was the type of pin.

Date of experience: June 24, 2022

Thumbnail of user amandah1877
Washington
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

The invitations came fast and are just as pretty as I'd hoped.

Date of experience: June 24, 2022

Thumbnail of user rg505
Michigan
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

I was very happy with how my order came out, and it shipped and delivered very quickly.

Reason I chose this business:

Found it on the internet and liked its products

Date of experience: June 24, 2022

Thumbnail of user nancys31
New York
1 review
0 helpful votes
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October 19th, 2013

Very very happy with site. Customer service was great! Definitely ordering again!

Date of experience: October 19, 2013

Thumbnail of user laurenc911
Tennessee
1 review
0 helpful votes
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September 20th, 2022
Verified purchase

They turned out exactly how I wanted! Super cute! Super fast shipping.

Date of experience: September 20, 2022

Thumbnail of user williamh4290
Minnesota
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

My order was received ahead of time and I am very happy with my order, thank you

Date of experience: December 27, 2022

Thumbnail of user germainej
Ohio
1 review
0 helpful votes
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October 21st, 2014

I loved my purchase. It is much sturdier than the Otterbox I used for my phone before.

Date of experience: October 18, 2014

Thumbnail of user beckyh365
Massachusetts
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

I ordered some stickers for my daughters wedding. They are so cute and they came so quickly!

Date of experience: June 24, 2022

Thumbnail of user davidz838
Alabama
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

I ordered two cards and they arrived on time and look great.

Reason I chose this business:

They have cool cards.

Date of experience: June 24, 2022

Thumbnail of user christat32
Texas
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

I got exactly what I ordered and I love them! They will be perfect for my party!

Date of experience: September 17, 2022

Thumbnail of user cathleend47
Georgia
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

It was a simple and easy website. The design process was fun!

Reason I chose this business:

A friend recommended it

Date of experience: September 11, 2022

Thumbnail of user jaredc16
Nebraska
1 review
0 helpful votes
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January 17th, 2014

Easy to navigate, and I love their new logo, interface and tools!

Date of experience: January 17, 2014

Thumbnail of user robinl18
Maryland
1 review
0 helpful votes
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February 20th, 2013

Ordered a recipe binder. It was just what I was looking for!

Date of experience: February 20, 2013

Thumbnail of user karenj1837
New York
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Fast shipping, great price, great quality.
Love my Buttons they are perfect

Reason I chose this business:

Great stuff

Date of experience: July 3, 2022

Thumbnail of user joannal180
Pennsylvania
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

I have used them site twice for invitations. Both times found exactly what I was looking for.

Reason I chose this business:

My nephew used this site for his wedding invitations. The customer service was helpful with one issue they had.

Date of experience: July 3, 2022

Thumbnail of user gailb834
New Jersey
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

Very pleased with quality of your work and timely manner of delivery!

Reason I chose this business:

Loved designs

Date of experience: September 23, 2022

Thumbnail of user stephanieb2387
North Carolina
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

No problems. Very easy to edit and personalize to your particular person.

Reason I chose this business:

Liked style

Date of experience: September 23, 2022

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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