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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
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Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user deborahb2278
New York
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Love the outcome of the products I ordered. Prices are also good

Reason I chose this business:

I have used them before

Date of experience: July 23, 2022

Thumbnail of user natashal217
New Jersey
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

I love the size good quality and price I will be purchasing more products in the future.

Date of experience: July 21, 2022

Thumbnail of user janetp1136
Maine
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

I found it easy to design the invitation and it looks great!

Reason I chose this business:

A friend referred me to Zazzle.

Date of experience: May 30, 2022

Thumbnail of user reginal114
Texas
2 reviews
0 helpful votes
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May 2nd, 2022
Verified purchase

The invitations were absolutely lovely and gorgeous, Five stars to the company

Reason I chose this business:

Great products

Date of experience: May 2, 2022

Thumbnail of user elizabethg1763
Michigan
1 review
0 helpful votes
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May 2nd, 2022
Verified purchase

It was great. I got it on time. Will use Zazzle again.

Reason I chose this business:

It was a site that had what I needed.

Date of experience: May 2, 2022

Thumbnail of user sueg478
North Carolina
2 reviews
0 helpful votes
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April 28th, 2022
Verified purchase

PLACED ORDER OF MY CARD AND RECEIVED CONFIRMATION QUICKLY. RECEIVED ABSOLUTELY BEAUTIFUL CARD A FEW DAYS LATER.

Reason I chose this business:

Ordered from Zazzle before with excellent customer service.

Date of experience: April 28, 2022

Thumbnail of user octaviaw17
Massachusetts
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

The best invitations I have ever ordered! Goes perfectly with the theme.

Reason I chose this business:

It had the best invitation.

Date of experience: July 26, 2022

Thumbnail of user beckyg211
Alabama
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Ordering through Zazzle was very easy. I received my order very fast, and the quality was great.

Date of experience: November 22, 2022

Thumbnail of user sharig3
California
3 reviews
0 helpful votes
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September 22nd, 2016

Always excellent service. Accurate and fast. Great selection and good sale prices.

Date of experience: September 20, 2016

Thumbnail of user laytonb8
Minnesota
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Quick and easy and fast shipping I would order from u again

Date of experience: November 21, 2022

Thumbnail of user jeronimoc5
Florida
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Thanks for everything! Liked the product and the shipping arrived as planned.

Date of experience: May 4, 2022

Thumbnail of user robj244
New Jersey
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Cards showed up quickly and looked great. Thanks for a great product.

Date of experience: June 4, 2022

Thumbnail of user rebar18
Washington
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

I love how I can make my own creations and have them made exactly what I want.

Reason I chose this business:

A friend told me about it.

Date of experience: June 2, 2022

Thumbnail of user kacieh8
Ohio
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

It was a good and fun quality card, my friend loved it.

Date of experience: June 4, 2022

Thumbnail of user dentond4
California
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

Excellent quality and fast shipment. Our design was rendered to our specifications

Reason I chose this business:

Customer ratings

Date of experience: September 23, 2022

Thumbnail of user kelliec143
Utah
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Zazzle was so easy to use and the Invites are so adorable. Delivery was really quick too.

Reason I chose this business:

The web site was easy to navigate

Date of experience: June 2, 2022

Thumbnail of user darlenec189
Michigan
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

Very nice sign, reasonable price and came to my house very quickly.

Date of experience: June 4, 2022

Thumbnail of user kelseyr102
Florida
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Very pretty products and fast delivery. The colors match really nice and I love the marble affect

Date of experience: May 4, 2022

Thumbnail of user laurah2389
Alabama
2 reviews
0 helpful votes
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May 4th, 2022
Verified purchase

The baby invitations were stunning. I received them in just a few days after I ordered them!

Date of experience: May 4, 2022

Thumbnail of user sallyb521
Virginia
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Fast easy service. The image is not completely centered on the page.

Reason I chose this business:

Liked the watercolor design.

Date of experience: October 4, 2022

Thumbnail of user nicolez629
New York
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Zazzle was easy to use and shipping was fast. I would recommend!

Date of experience: June 6, 2022

Thumbnail of user ouraniac1
Greece
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Invitations came out beautiful & they were printed & delivered very quickly

Date of experience: August 6, 2022

Thumbnail of user jeannettev20
New Jersey
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

It was great to order this cards and the delivery was quick.

Date of experience: August 4, 2022

Thumbnail of user julianeb9
Colorado
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Everything from Zazzle is always perfect. The quality is above what expected.

Reason I chose this business:

Because I know the quality

Date of experience: August 4, 2022

Thumbnail of user zv5
Virginia
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Good selection
Order arrived quickly
Recipient of the gift liked the product.

Reason I chose this business:

Good selection of gift items

Date of experience: June 7, 2022

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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