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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user heleneb92
Virginia
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Order was easy. Delivery was fast. Thank you! I highly recommend it

Reason I chose this business:

I searched online. This was my first time. I will use Zazzle again

Date of experience: August 8, 2022

Thumbnail of user barbarat1475
California
2 reviews
0 helpful votes
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August 6th, 2022
Verified purchase

The design was elegant and we love the reminder of our wedding!

Reason I chose this business:

Personalized artistic gifts

Date of experience: August 6, 2022

Thumbnail of user virginiac942
Michigan
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Good service
I am very happy they do a good work, thanks

Date of experience: August 6, 2022

Thumbnail of user tonio52
New York
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Very happy w my order. Came out beautiful! Will definitely order again!

Date of experience: June 10, 2022

Thumbnail of user mikaylat15
South Dakota
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

I enjoyed the font and the style. My. Product looked exactly like it did on the website.

Reason I chose this business:

I just did a google search for address labels. I was tired of writing my address over and over.

Date of experience: August 10, 2022

Thumbnail of user janel616
Florida
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

I think the recipient will love it! It is cool and complimentary.

Reason I chose this business:

Search engine for cards with cool cards

Date of experience: June 9, 2022

Thumbnail of user patriciam4036
Virginia
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

I love my mouse pad. Colors in the pad are very good.

Reason I chose this business:

Best selection

Date of experience: August 31, 2022

Thumbnail of user markm4523
Arizona
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

Received items in a very timely manner. Can now wear said items..

Reason I chose this business:

Google search and an article about the top 5 custom t-shirt sites to order your next batch from.

Date of experience: August 15, 2022

Thumbnail of user ashleyg966
California
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

All turned out great. Just what I was looking for.

Great quality

Reason I chose this business:

Price and ability to make ID badges per individual

Date of experience: August 16, 2022

Thumbnail of user rachelo340
Idaho
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

My stickers are very nice-they look great and the quality is great too. The shipping was fast.

Date of experience: December 6, 2022

Thumbnail of user stephaniew1757
California
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Beautiful Design and easy to make design. Simple & had everything tools

Reason I chose this business:

Better design!

Date of experience: December 6, 2022

Thumbnail of user erikam356
Massachusetts
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

Great design options. Extremely easy to customize. Great quality, very quick shipping.

Date of experience: August 14, 2022

Thumbnail of user destineed12
Maine
2 reviews
0 helpful votes
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August 14th, 2022
Verified purchase

Easy and fast. I was looking for a cute card to leave for guests. This was perfect.

Reason I chose this business:

Saw a card from zazzle

Date of experience: August 14, 2022

Thumbnail of user sarahg1605
Wisconsin
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Quick and easy and last minute for our wedding planning. Thank you!

Date of experience: June 11, 2022

Thumbnail of user janetm1880
Wisconsin
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

New to the site. I will use it more in the future.

Date of experience: August 17, 2022

Thumbnail of user irvinn17
Texas
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

I think y'all did a good job with the invitation that I order thank y'all so much

It was good

Reason I chose this business:

I just needed to do invitation to try it out

Service

Date of experience: August 16, 2022

Thumbnail of user louisea178
California
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Everything came out great! The only drawback is the high shipping cost.

Date of experience: May 9, 2022

Thumbnail of user joannao54
California
1 review
0 helpful votes
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August 21st, 2022
Verified purchase

My overall experience with Zazzle was great. It was Fast and Easy

Reason I chose this business:

Convenience

Date of experience: August 21, 2022

Thumbnail of user miaj109
Texas
2 reviews
0 helpful votes
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December 13th, 2022
Verified purchase

It was easy to order as there was already a template made.

Reason I chose this business:

Because I like them

Date of experience: December 13, 2022

Thumbnail of user constanceh138
Washington
2 reviews
0 helpful votes
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June 17th, 2022
Verified purchase

I was looking for a pop art theme for my invitations and found exactly what I wanted.

Date of experience: June 17, 2022

Thumbnail of user nessas6
Colorado
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Thank you so much they came out prefect. Cant wait to send them out to my guest.

Date of experience: June 15, 2022

Thumbnail of user marilynb785
Florida
1 review
0 helpful votes
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August 25th, 2022
Verified purchase

I ordered special fabric and received it promptly. Very happy with it.

Date of experience: August 25, 2022

Thumbnail of user carrianv
Michigan
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Card looks good. Will be a funny anniversary card for my husband

Date of experience: August 26, 2022

Thumbnail of user l.b3
South Carolina
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Loved how nice the product was and the time I received it

Date of experience: August 26, 2022

Thumbnail of user patriciaw2174
Texas
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

They were more beautiful that the pictures could show. The color and material were top not h

Date of experience: August 27, 2022

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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