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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
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Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user brittanyf328
Indiana
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

It was easy to make and design what I wanted but for the price, it was t worth it…

Reason I chose this business:

It said it was half off, I paid almost 75 when it should have cost 150 but 75.00 seemed to be even overpriced for such little invites

Date of experience: November 14, 2022

Thumbnail of user lanaf60
Australia
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

I was surprised how good it was and how short of a time it took for my things to arrive

Date of experience: May 21, 2022

Thumbnail of user mattheww1195
Illinois
1 review
0 helpful votes
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October 15th, 2022
Verified purchase

Not a fan of the quality of the item I received. The tie is just too thick. Regret buying it

Date of experience: September 15, 2022

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello Matthew,

I am so sorry to hear you were not satisfied with the quality of your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.

I look forward to assisting you further!
Thank you,
Craig

Thumbnail of user abbral
Texas
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

You want 50 characters for your review are you crazy you are lucky I filled it out to begin with

Date of experience: May 24, 2022

Thumbnail of user staceyd91
Connecticut
2 reviews
0 helpful votes
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August 25th, 2022
Verified purchase

The invites don't look at all like I thought they would but I don't have the time to change them

Date of experience: July 26, 2022

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Stacey,
We are very sorry to hear you were unhappy with your invitations! We've just reached out to you directly to offer some resolutions and we look forward to your response!
Thank you,
Ryan

Thumbnail of user lynny61
California
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

Easy to use. Quick. Just had to pay $$$ to get them delivered on time... poor planning on our part!

Date of experience: May 8, 2022

Thumbnail of user lynnm1074
Ohio
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

It was easy to edit my selections as far as the text. Was shipped quickly; and I love the products.

Reason I chose this business:

Found it on a google search for "Nun's Jubilee Gifts".

Date of experience: June 16, 2022

Thumbnail of user chrisb47
Arizona
1 review
1 helpful vote
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July 1st, 2012

JUST LOVED TO PRICE OF MY CANVAS BAG GOT A... REAL DEAL. LOVED THE PRINT I AM PROUD OF MY NATIVE AMERICAN BAG.

Date of experience: July 1, 2012

Thumbnail of user aryanahw
Ohio
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

Really good work badge and super cheap! I got it the same week i ordered it.

Reason I chose this business:

Easy to use and cheap

Date of experience: May 1, 2022

Thumbnail of user ering363
Kansas
1 review
0 helpful votes
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May 13th, 2022
Verified purchase

I ordered a poster and it looks exactly like the photo. It was a quick delivery

Date of experience: May 13, 2022

Thumbnail of user patriciac23
Kansas
1 review
0 helpful votes
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July 6th, 2012

Loved the stickers! We put the stickers on my daughter's wedding favors and they looked wonderful.

Date of experience: July 6, 2012

Thumbnail of user shelbym236
Nebraska
1 review
0 helpful votes
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November 14th, 2022
Verified purchase

Got everything I wanted on my save the dates and how I wanted it to look

Reason I chose this business:

Easy and fast

Date of experience: November 14, 2022

Thumbnail of user micheles1098
Indiana
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

I was very pleased with the easy ordering process and I love the product once received.

Date of experience: June 24, 2022

Thumbnail of user kyles1193
Wisconsin
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

Puzzle picture is well made along with the pieces being well cut. Very happy with purchase!

Reason I chose this business:

Needed a custom puzzle. Couldn't find a pre-made one that I liked for the specific occasion.

Date of experience: September 11, 2022

Thumbnail of user davids9547
Ohio
1 review
0 helpful votes
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December 30th, 2022
Verified purchase

I received two set of badges, only wanted one, I can send one back if necessary.

Date of experience: December 30, 2022

Thumbnail of user gicelew
Indiana
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

The experience creating was super easy. Having a fast shipping available was a plus as well.

Reason I chose this business:

Easy site to order from compared to others.

Date of experience: September 23, 2022

Thumbnail of user joannew700
Ohio
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Great. Needed an invite for a picnic im having. Very easy to alter to custom invite.

Date of experience: July 3, 2022

Thumbnail of user laurenb878
New York
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

Had to rush order cards and the cards were high quality and shipped faster than expected!

Date of experience: April 22, 2022

Thumbnail of user michelles3155
New Jersey
1 review
0 helpful votes
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April 25th, 2022
Verified purchase

I received my order sooner than expected! I am pleased with the quality of the invitations.

Date of experience: April 25, 2022

Thumbnail of user cynthiam2390
New Jersey
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

Great experience, and I am pleased with the way the pictures turned out on the mug.

Reason I chose this business:

I have used them in the past for a photo blanket that was also a gift. The recipient was pleased with their gift.

Date of experience: December 12, 2022

Thumbnail of user trudyh93
Wisconsin
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

The whole process was simple and quick. Website was user friendly and delivered within one week.

Date of experience: September 5, 2022

Thumbnail of user annz118
Colorado
1 review
0 helpful votes
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April 28th, 2022
Verified purchase

Great service, delivery, and product! The invitations are so cute and so many to choose from!

Reason I chose this business:

My daughter in law found Zazzle.

Date of experience: April 28, 2022

Thumbnail of user emilyd801
Pennsylvania
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

Good wish it had spell check due two the last two times had a spelling error.

Reason I chose this business:

Used b4 fast and veeat quality.

Date of experience: November 19, 2022

Thumbnail of user margareth1324
Virginia
1 review
0 helpful votes
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May 2nd, 2022
Verified purchase

The card are great. Our nurses will love them when they receive them in the mail

Date of experience: May 2, 2022

Thumbnail of user madisona173
Arkansas
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

The cards turned out perfect! Perfect size too! The writing was cute, my friends loved them!

Date of experience: August 8, 2022

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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