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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,621 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
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Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,621)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user prissic
Texas
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

Invitations are really cute and website is very user friendly, but invitations are a little pricey.

Reason I chose this business:

Convenience

Date of experience: October 10, 2022

Thumbnail of user carmens421
Georgia
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

I ordered them for my bridal proposals and can't wait for them to open there boxes

Date of experience: May 8, 2022

Thumbnail of user sierrak46
New York
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

I ordered invitations for my sweet 16 and i loved them as well as everyone else.

Reason I chose this business:

Zazzle had exactly what i was looking for.

Date of experience: June 11, 2022

Thumbnail of user tanyam442
Mississippi
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

The picture is not what I expected. The internet version is a lot more eye pleasing

Date of experience: May 12, 2022

Thumbnail of user marlenew162
Florida
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Invitations were delivered earlier than expected. And, the invitations look great!

Date of experience: April 29, 2022

Thumbnail of user elyssao1
Texas
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Every time I would stamp there would be a weird line

Date of experience: April 29, 2022

Thumbnail of user barbarap10
Kentucky
1 review
0 helpful votes
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April 4th, 2013

Excellent stickers. Excellent colors! Exactly what I wanted. Received on time.

Date of experience: April 4, 2013

Thumbnail of user sarahz644
Maryland
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

The invitations are just as expected. They are beautiful! So happy!

Date of experience: September 26, 2022

Thumbnail of user leidaa1
Massachusetts
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Fast, Awesome, the quality of the photo I used was preserved.

Reason I chose this business:

I used it before, my daughter uses it too. Never disappoints me.

Date of experience: June 19, 2022

Thumbnail of user mollyd157
Missouri
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

Great! Easy ordering and delivery experience. Would recommend and do again.

Date of experience: June 18, 2022

Thumbnail of user krystabelv
Texas
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

I loved them! My invitations came out exactly how I wanted!

Date of experience: June 22, 2022

Thumbnail of user andreaw677
Florida
1 review
0 helpful votes
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May 14th, 2022
Verified purchase

Easy and delivered in a timely manner. Received it just in time to mail out to family and friends

Date of experience: May 14, 2022

Thumbnail of user kellyl19
Florida
1 review
0 helpful votes
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September 17th, 2013

Great prices, easy to order and customize, excellent prices, prompt delivery

Date of experience: September 17, 2013

Thumbnail of user laritaw
Florida
2 reviews
0 helpful votes
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October 29th, 2016

Zazzle gives you what you ask for of course within reason

Date of experience: October 29, 2016

Thumbnail of user lazarod8
Florida
1 review
0 helpful votes
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April 8th, 2015

The tags we ordered where exactly as projected on the website.

Date of experience: April 5, 2015

Thumbnail of user kellyc1335
Pennsylvania
1 review
0 helpful votes
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April 28th, 2022
Verified purchase

The invitations were such great quality! The shipping was fast too!

Date of experience: April 28, 2022

Thumbnail of user keishad80
New Jersey
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

It was really easy to make and shipping was very fast

Date of experience: May 3, 2022

Thumbnail of user jennaw5
Michigan
1 review
0 helpful votes
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September 15th, 2012

It was easy to customize my product with the text I wanted, and when it arrived it was perfect!

Date of experience: September 15, 2012

Thumbnail of user jimmys386
Florida
2 reviews
0 helpful votes
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June 25th, 2022
Verified purchase

Made these buttons of our friend Mike. We will wear them on our classic car shows. RIP our friend!

Reason I chose this business:

Found Zazzle online, good price. Quality was very good. Thanks

Date of experience: June 25, 2022

Thumbnail of user nancyg2266
Michigan
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

See above. Thank you very much. I'll order from you again.

Reason I chose this business:

They had what I wanted.

Date of experience: June 24, 2022

Thumbnail of user aaliyahg19
New Jersey
1 review
0 helpful votes
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May 14th, 2022
Verified purchase

The card is amazing! Exactly how/what i ordered i love it

Date of experience: May 14, 2022

Thumbnail of user sandil31
Pennsylvania
3 reviews
0 helpful votes
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May 14th, 2022
Verified purchase

Exactly what I wanted and great quality-envelopes were sturdy and invitation

Date of experience: May 14, 2022

Thumbnail of user donnam29
Tennessee
1 review
0 helpful votes
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December 22nd, 2013

Date of experience: December 22, 2013

Thumbnail of user emilyr920
Minnesota
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

They look great and everyone commented on how adorable they are!

Date of experience: June 27, 2022

Thumbnail of user janek444
Minnesota
1 review
0 helpful votes
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May 15th, 2022
Verified purchase

I was very happy with the ordering and the finished product.

Date of experience: May 15, 2022

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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