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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,621 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
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Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,621)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user jesses538
Illinois
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

Great experience shopping with Zazzle!
I recommend Zazzle to future customers.

Date of experience: June 28, 2022

Thumbnail of user danielleh716
Illinois
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase
Reason I chose this business:

Unique products.

Date of experience: July 3, 2022

Thumbnail of user gaylek104
Hawaii
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Loved the stickers but not so much for the shipping charges

Reason I chose this business:

Only one I could find with stickers and I had an acct

Date of experience: December 13, 2022

Thumbnail of user janeneh11
South Carolina
1 review
0 helpful votes
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September 14th, 2022
Verified purchase

I felt that the app was easy to use and my experience with the printing and shipment was wonderful!

Date of experience: September 14, 2022

Thumbnail of user caseys339
North Carolina
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

Invitations were delivered on time and were exactly what I wanted!

Date of experience: May 21, 2022

Thumbnail of user arianad43
California
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

I loved it! I would recommend people to buy invitations here.

Reason I chose this business:

I choose zazzle for invitations to give by hand

Date of experience: July 6, 2022

Thumbnail of user surayaht
Illinois
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

Made choosing my invitations easy, great quality and fast easy shipping

Reason I chose this business:

Great service

Date of experience: July 6, 2022

Thumbnail of user kaitlinb3
Kentucky
1 review
0 helpful votes
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June 29th, 2015

Got this card for my grandfather as a father's day card

Date of experience: June 26, 2015

Thumbnail of user susand2552
Pennsylvania
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Invitations were beautiful and professional and arrived in a few days!

Date of experience: October 1, 2022

Thumbnail of user nikashaw
Florida
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The invites I ordered were exactly as promised. They were beautiful!

Reason I chose this business:

The invites were so unique and beautiful.

Date of experience: October 1, 2022

Thumbnail of user tiffanyz65
Florida
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

Happy that my order can a week before ETA. Very happy.

Reason I chose this business:

Only platform I found that lets me print out my own customer designs and the process is not complicated.

Date of experience: May 28, 2022

Thumbnail of user roxiet13
Minnesota
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

My order arrived timely and complete. Good quality and looked great.

Reason I chose this business:

I found their site user friendly and they had a lot of choices.

Date of experience: May 28, 2022

Thumbnail of user giselleg49
New Mexico
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

I love the format and texture of the invitation. Definitely recommend!

Date of experience: May 21, 2022

Thumbnail of user rachelb1123
Florida
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

The picture came out perfect and fit the wine bottles beautifully

Date of experience: May 1, 2022

Thumbnail of user beckys548
Texas
1 review
0 helpful votes
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November 20th, 2022
Verified purchase

Website was confusing and I ordered way more than I needed.

Reason I chose this business:

Liked their product. Finally found something different!

Date of experience: November 20, 2022

Thumbnail of user wendyv184
Indiana
1 review
0 helpful votes
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November 20th, 2022
Verified purchase

Delivered before promised and the quality was better than the picture.

Date of experience: November 20, 2022

Thumbnail of user emilyt540
Pennsylvania
1 review
0 helpful votes
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July 19th, 2022
Verified purchase

The product was perfect and came in the time frame expected

Date of experience: July 19, 2022

Thumbnail of user dianab992
California
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

The recipient loved the customized card, detailed inscription and photo memories.:-)

Reason I chose this business:

I had used them before

Date of experience: June 13, 2022

Thumbnail of user samanthad518
New Jersey
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

Great! Engagement party invitations came out great and really good quality

Date of experience: May 28, 2022

Thumbnail of user dianeh1591
New Jersey
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

Nicely done in a timely manner. Shipping was a bit pricey.

Date of experience: May 10, 2022

Thumbnail of user carolyng679
Ohio
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Easy to use editing tool! Great designs and intuitive to edit.

Reason I chose this business:

Google searched custom postcards and Zazzle had the best design for what I needed

Date of experience: July 23, 2022

Thumbnail of user staceyw344
California
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

Item was delivered quickly. It was exactly as described. Thank you.

Date of experience: September 21, 2022

Thumbnail of user lindan46
New Jersey
1 review
0 helpful votes
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March 15th, 2016

Makes holiday and birthday gifts so fun and easy to identify

Date of experience: March 12, 2016

Thumbnail of user allisonq19
Iowa
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

Easy to navigate and order, came super fast and great quality!

Reason I chose this business:

Referred from friend

Date of experience: September 23, 2022

Thumbnail of user sharonb2316
Florida
2 reviews
0 helpful votes
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June 18th, 2022
Verified purchase

Love the personalization of card I ordered & the prompt delivery.

Date of experience: June 18, 2022

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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