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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,621 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
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Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,621)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user debig56
Kansas
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

Super happy with my invites - and really love the options, the quick fulfillment and updates!

Reason I chose this business:

Loved all the options!

Date of experience: July 18, 2022

Thumbnail of user alyshiab4
California
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

The save the dates were so cute but the image did have a few smudges

Reason I chose this business:

Good pricing

Date of experience: November 23, 2022

Thumbnail of user anac627
California
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

Perfect Birthday invitation for my kids, both kids share a birthday in October.

Thank You

Date of experience: September 23, 2022

Thumbnail of user jeanetten80
Alabama
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

I placed my order with ease. Received my order earlier than expected. Everything was great!

Reason I chose this business:

Easy to work with and a lot of designs to chose from.

Date of experience: July 26, 2022

Thumbnail of user angelas2290
California
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Zazzle is my go to for my party invites. Always happy and always come back

Reason I chose this business:

Easy. Creative and different designs. Keep them coming.

Date of experience: June 4, 2022

Thumbnail of user laurah2538
Colorado
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

So far I love zazzle I just wish preceding and shipping didn't take so long.

Reason I chose this business:

Biggest variety with the most options

Date of experience: August 6, 2022

Thumbnail of user kayleem56
Louisiana
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

I absolutely love! I for sure found my save the dates for an amazing price!

Date of experience: August 6, 2022

Thumbnail of user jannab30
Colorado
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

It was really easy to create an order and it was exactly what I wanted.

Date of experience: June 13, 2022

Thumbnail of user carolyng699
Oklahoma
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

I love them and the quality of work is really good I really like Zazzle

Date of experience: August 15, 2022

Thumbnail of user meganw530
Illinois
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

I received the custom tags on time. Printing was accurate and the design was beautiful.

Reason I chose this business:

Wide selection of designs. Easy to customize and order.

Date of experience: August 14, 2022

Thumbnail of user amandab2533
Illinois
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

All of my products arrived quickly and the quality of the designs turned out great!

Reason I chose this business:

I am an artist and sell art on Zazzle.

Date of experience: August 14, 2022

Thumbnail of user marleenl3
Missouri
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

It was great overall, my order make faster than what my delivery was estimated for.

Date of experience: June 11, 2022

Thumbnail of user krisb320
Connecticut
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

The site was very easy to use and I was very happy with my invitations!

Reason I chose this business:

Used it once before and I was pleased.

Date of experience: June 15, 2022

Thumbnail of user janetf930
Texas
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

Good I like my invitation I buy again and your store because is good service

Date of experience: May 12, 2022

Thumbnail of user tynanal
Virginia
1 review
0 helpful votes
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July 11th, 2012

The quality of the product is excellent, printing is just as I saw it on the screen. Impressed!

Date of experience: July 11, 2012

Thumbnail of user natalieg736
California
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

It was good and the package was not damaged or anything and I'm in love with the invites

Reason I chose this business:

My friend said to try them because she’s a customer for 2 years

Date of experience: September 21, 2022

Thumbnail of user jeanettem295
Illinois
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Designed my company badges. It was quick and easy to design. I like my badges that was received.

Reason I chose this business:

The price for the item was reasonably.

Date of experience: July 1, 2022

Thumbnail of user ajh56
Arkansas
1 review
0 helpful votes
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April 25th, 2022
Verified purchase

Was easy to navigate, gave me many cool options, and came very quick and was true to pictures

Reason I chose this business:

Friends recommended it

Date of experience: April 25, 2022

Thumbnail of user danielq349
New York
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Love the cards! We are donating them to Operation Backpack, I'm sure the kids will love them too.

Date of experience: May 26, 2022

Thumbnail of user ashleym1584
Massachusetts
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Ordered these invites for my sons birthday and they came out awesome and when they said they would!

Reason I chose this business:

Good quality and price

Date of experience: July 23, 2022

Thumbnail of user jaclyns94
New Jersey
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

I ordered invitations and they look like I expected them to look. They came in a timely manner.

Date of experience: July 23, 2022

Thumbnail of user chrisj1321
Texas
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

The setup and print times on my two items were perfect and the items showed up as expected!

Reason I chose this business:

Familiar with the same, Google search.

Date of experience: November 21, 2022

Thumbnail of user rochellew102
New York
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

I paid extra to receive my package by a certain date and my package was a day late.

Date of experience: May 30, 2022

Thumbnail of user didac1
Colorado
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

We love the cards. The color is darker then I'd thought but the quality is great. Thank you!

Date of experience: November 19, 2022

Thumbnail of user driniu
Albania
1 review
2 helpful votes
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November 29th, 2022

This are just thieves. They do not send your order for months. And they do not reimburse you...

Date of experience: October 30, 2022

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello Drini,

I am so sorry to hear about the delay with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I can see a member of our customer service team has reached out to you via email. If you have any more questions please reply to the most recent email that had been sent to you.

I look forward to assisting you further!
Thank you,

Zazzle

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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