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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,621 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
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Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,621)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user samanthah731
California
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Got it in time! Haven't opened it up yet to see it but I'm sure it looks good

Reason I chose this business:

It’s cheaper

Date of experience: June 11, 2022

Thumbnail of user jand10
Switzerland
5 reviews
17 helpful votes
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October 6th, 2012

Cards were perfect and spot on, this place is awesome and is very reliable.

Date of experience: October 6, 2012

Thumbnail of user meganc609
New York
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

Came faster than expected and as described, Exactly as online

Date of experience: May 21, 2022

Thumbnail of user tinac864
Colorado
1 review
0 helpful votes
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April 26th, 2022
Verified purchase

The service was great and convenient. Efficient and product availability.

Reason I chose this business:

Product availability and convenience.

Date of experience: April 26, 2022

Thumbnail of user alisonb432
New York
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Invites look great and they arrived fast and on time!

Date of experience: May 4, 2022

Thumbnail of user bobbil31
South Carolina
2 reviews
0 helpful votes
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May 4th, 2022
Verified purchase

The experience was easy. I designed the card with what I wanted to say.

Date of experience: May 4, 2022

Thumbnail of user aprilr360
Connecticut
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

Ordering was easy. Delivery was super fast. Came out beautiful.

Date of experience: June 18, 2022

Thumbnail of user ashleyh1164
North Carolina
1 review
0 helpful votes
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May 14th, 2022
Verified purchase

All the badges came back nicely. The colors are pigmented.

Date of experience: May 14, 2022

Thumbnail of user bobbyl187
New York
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

Easy to place order, received order before the promise date

Reason I chose this business:

Found what I wanted

Date of experience: June 24, 2022

Thumbnail of user angelw188
Ohio
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Great experience! High quality, great verification process and fast shipping!

Reason I chose this business:

Quality and price

Date of experience: June 22, 2022

Thumbnail of user lesliew524
California
2 reviews
0 helpful votes
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May 4th, 2022
Verified purchase

Delivered on time. I was able to find cards I could not find elsewhere.

Date of experience: May 4, 2022

Thumbnail of user magdalenab1
Colorado
1 review
0 helpful votes
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September 8th, 2012

Great items for a great price! Overall A+++ buying experience!

Date of experience: September 8, 2012

Thumbnail of user chadm4
Minnesota
1 review
0 helpful votes
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September 11th, 2012

Great site and fast delivery of product. Product was fantastic.

Date of experience: September 11, 2012

Thumbnail of user susang2912
Pennsylvania
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

Relieved it was so well wrapped as it was jammed into little postal box.

Reason I chose this business:

Loved the Asian prints which I will use for craft project.

Date of experience: June 24, 2022

Thumbnail of user annmariea
Pennsylvania
1 review
0 helpful votes
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December 2nd, 2012

Great site and quick to solve and respond to problems, Would use it again

Date of experience: December 2, 2012

Thumbnail of user marief450
California
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Love the experience and the product was delivered on time!

Date of experience: October 1, 2022

Thumbnail of user pattyh396
Kentucky
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

The cards were perfect and the turn around time on the order was excellent!

Date of experience: September 11, 2022

Thumbnail of user rutag4
Illinois
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

The cards looked awesome and the quality was great too.

Date of experience: September 11, 2022

Thumbnail of user sandrah17
Idaho
1 review
0 helpful votes
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November 27th, 2013

The product is of high quality, is shipped quickly and is easy to order.

Date of experience: November 27, 2013

Thumbnail of user remic
New Jersey
1 review
0 helpful votes
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January 9th, 2013

The product Zazzle produced was exactly what I was expecting.

Date of experience: January 9, 2013

Thumbnail of user matthewp1009
Massachusetts
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

Product came out great and shipping was fast! Great quality!

Date of experience: June 30, 2022

Thumbnail of user judih2
North Carolina
1 review
1 helpful vote
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December 3rd, 2011

They have so many cute things and they ship fast...

Date of experience: December 3, 2011

Thumbnail of user comtexc
Ohio
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Love the design and the ease of adding personal touches!

Date of experience: October 3, 2022

Thumbnail of user helenm9
Michigan
1 review
0 helpful votes
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December 25th, 2011

Item was just as described, delivery just as promised. Would definately order from again.

Date of experience: December 25, 2011

Thumbnail of user kolep2
Virginia
1 review
0 helpful votes
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September 12th, 2022
Verified purchase

The prints came out great and the delivery was fast

Date of experience: September 12, 2022

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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