• Bookmark

    Zazzle

2024 SITEJABBER AWARD

Zazzle

Write a Review

Overview

Zazzle has a rating of 4.5 stars from 10,621 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
See all photos
How would you rate Zazzle?
Top Positive Review

“Product Great; Delivery Slow”

J J.
1/2/25

Cards and envelopes as expected and good quality. Paid extra for faster delivery than standard, but ended up being close to standard. Did receive a coupon for compensation. Would I use Zazzle again -- probably not and will go back to Shutterfly next year.

Date of experience: 12/23/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,621)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user morganh345
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 27th, 2022
Verified purchase

Love my invitations I got for my sons upcoming birthday!

Date of experience: December 27, 2022

Thumbnail of user myriam2
Texas
1 review
0 helpful votes
  • Send Message
September 3rd, 2022
Verified purchase

The experience was good and no problem with the delivery

Reason I chose this business:

Fabric design

Date of experience: September 3, 2022

Thumbnail of user maryb245
Massachusetts
2 reviews
0 helpful votes
  • Send Message
January 6th, 2016

The reproductions by Zazzle capture the detail and color well.

Date of experience: January 3, 2016

Thumbnail of user allisonb423
Florida
1 review
0 helpful votes
  • Send Message
July 3rd, 2022
Verified purchase

They came out great and in good time great purchase

Date of experience: July 3, 2022

Thumbnail of user adelitaa2
California
1 review
0 helpful votes
  • Send Message
July 6th, 2022
Verified purchase

They are perfect. Will order from you again. Thank you

Reason I chose this business:

Great designs and awesome prices

Date of experience: July 6, 2022

Thumbnail of user marthaz517
California
1 review
0 helpful votes
  • Send Message
July 5th, 2022
Verified purchase

It was very simple to order and receive the order. Will definitely order again!

Reason I chose this business:

Found it through Google search

Date of experience: July 5, 2022

Thumbnail of user bethg400
New Mexico
1 review
0 helpful votes
  • Send Message
October 18th, 2022
Verified purchase

I wished you turn around time was faster! I would use you more frequently.

Reason I chose this business:

Special baby shower invitations

Date of experience: September 18, 2022

Thumbnail of user kimberlyn882
Georgia
1 review
0 helpful votes
  • Send Message
September 12th, 2022
Verified purchase

The order was shipped quickly and was what I expected!

Reason I chose this business:

Return customer

Date of experience: September 12, 2022

Thumbnail of user lindae1470
Kentucky
1 review
0 helpful votes
  • Send Message
October 10th, 2022
Verified purchase

Very nice product. Happy with the invitation. Very easy process

Date of experience: October 10, 2022

Thumbnail of user maisonc2
Oklahoma
1 review
0 helpful votes
  • Send Message
September 5th, 2022
Verified purchase

The delivery was very quick and the quality is great!

Reason I chose this business:

I loved the design options

Date of experience: September 5, 2022

Thumbnail of user carrier260
Virginia
1 review
0 helpful votes
  • Send Message
May 1st, 2022
Verified purchase

Easy to do and delivery was quick. Quality was wonderful.

Date of experience: May 1, 2022

Thumbnail of user angelab2221
New York
1 review
0 helpful votes
  • Send Message
May 1st, 2022
Verified purchase

Fast shipping and easy to edit to personalize! Great website

Date of experience: May 1, 2022

Thumbnail of user simaj2
California
1 review
0 helpful votes
  • Send Message
April 25th, 2022
Verified purchase

Good product good quality. I recommend you to my friends

Date of experience: April 25, 2022

Thumbnail of user lesd52
Kansas
1 review
0 helpful votes
  • Send Message
November 19th, 2022
Verified purchase

Just as expected! Shipping was fast and was not damaged.

Date of experience: November 19, 2022

Thumbnail of user paulo851
Wisconsin
1 review
0 helpful votes
  • Send Message
July 18th, 2022
Verified purchase

Product ok. Glad to be able to personalize. Shipping steep.

Reason I chose this business:

Able to personalize

Date of experience: July 18, 2022

Thumbnail of user brittanyd373
Ohio
1 review
0 helpful votes
  • Send Message
July 18th, 2022
Verified purchase

Packaging was great! It was raining and they came dry and as expected :)

Reason I chose this business:

Great price!

Date of experience: July 18, 2022

Thumbnail of user patricial1908
Connecticut
1 review
0 helpful votes
  • Send Message
May 10th, 2022
Verified purchase

Came as described. Good quality and came faster than expected!

Date of experience: May 10, 2022

Thumbnail of user daniellew539
New York
1 review
0 helpful votes
  • Send Message
April 8th, 2022
Verified purchase

Great. Everything was wonderful. Quick and easy. Everything looked amazing.

Date of experience: April 8, 2022

Thumbnail of user rebeccab2228
California
1 review
0 helpful votes
  • Send Message
November 21st, 2022
Verified purchase

Easy, smooth experience. The save the dates came out excellent!

Date of experience: November 21, 2022

Thumbnail of user sabrinah134
Texas
2 reviews
0 helpful votes
  • Send Message
October 5th, 2022
Verified purchase

I loved everything I have ordered from Zazzle! I will definitely be ordering again!

Date of experience: October 5, 2022

Thumbnail of user ellenl621
Kentucky
1 review
0 helpful votes
  • Send Message
May 24th, 2022
Verified purchase

My boyfriend loved the quality of the cards! Very nice

Date of experience: May 24, 2022

Thumbnail of user maryc3799
Michigan
1 review
0 helpful votes
  • Send Message
May 24th, 2022
Verified purchase

Positive…, fast delivery. Impressed with the quality of the cards

Reason I chose this business:

Beautiful products

Date of experience: May 24, 2022

Thumbnail of user kayleighs35
New Hampshire
1 review
0 helpful votes
  • Send Message
May 31st, 2022
Verified purchase

It was a great experience. I will buy again. It was easy and fun.

Reason I chose this business:

I chose Zazzle because of the good reviews

Date of experience: May 31, 2022

Thumbnail of user angelaf1137
Florida
1 review
0 helpful votes
  • Send Message
April 28th, 2022
Verified purchase

Love being able to add a personal touch to things.

Reason I chose this business:

Easy to navigate

Date of experience: April 28, 2022

Thumbnail of user lynnt399
California
1 review
0 helpful votes
  • Send Message
July 28th, 2022
Verified purchase

Website and ordering was very easy. Thanks! Designing the invitations was fun and simple.

Reason I chose this business:

Don't know how I found out about this website, but used you once before and decided to go to you again.

Date of experience: July 28, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

How do I know I can trust these reviews about Zazzle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Zazzle?