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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,620 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,101
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Product Great; Delivery Slow”

J J.
1/2/25

Cards and envelopes as expected and good quality. Paid extra for faster delivery than standard, but ended up being close to standard. Did receive a coupon for compensation. Would I use Zazzle again -- probably not and will go back to Shutterfly next year.

Date of experience: 12/23/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,620)

Rating

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Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user beverlyc737
California
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Loved the invitations! My invitations arrived in a timely manner.

Reason I chose this business:

Liked the designs

Date of experience: October 4, 2022

Thumbnail of user nancym2907
Pennsylvania
2 reviews
0 helpful votes
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June 19th, 2022
Verified purchase

Cute design! It was exactly what I was looking for!

Reason I chose this business:

Shopped Zazzle before

Date of experience: June 19, 2022

Thumbnail of user christelc8
Oregon
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

Perfect poster for the celebration of life for my father!

Date of experience: June 18, 2022

Thumbnail of user kaylinv1
New Jersey
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

It came fairly quickly and it looks great, thank you!

Date of experience: May 3, 2022

Thumbnail of user ct418
Illinois
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

These are cards. They are not what we expected. We didn't like the quality.

Date of experience: May 13, 2022

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi there,
We are very sorry to hear that you were unhappy with your recent order! We can be reached at social@zazzle.com where we would be more then happy to provide further assistance!
Thank you,
Ryan

Thumbnail of user georgep1343
New York
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

Great service was given. Tool to create the invite was very easy to use.

Date of experience: July 26, 2022

Thumbnail of user lisas4541
Nevada
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

Really like the unique cards and matching thank you cards.

Date of experience: September 21, 2022

Thumbnail of user sydneyw114
North Carolina
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Great site to order from, great products, very fast service

Date of experience: June 4, 2022

Thumbnail of user jennifera1752
Tennessee
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

We absolutely love our wedding invitations we ordered from Zazzle!

Date of experience: June 4, 2022

Thumbnail of user kristins760
Washington
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

The invitations turned out just as they appeared on the site and on time.

Reason I chose this business:

Sell and price

Date of experience: August 2, 2022

Thumbnail of user maggiem374
Wisconsin
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Just as described. The invites were perfect for the event.

Reason I chose this business:

Previous customer. Love the quality of the products.

Date of experience: July 31, 2022

Thumbnail of user pennye43
New York
2 reviews
0 helpful votes
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July 30th, 2022
Verified purchase

The card was delivered on time and was packed carefully.

Reason I chose this business:

Found a birthday card that Iiked.

Date of experience: July 30, 2022

Thumbnail of user lauram3127
Texas
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Great quality and size. Easy to customize and select fonts.

Reason I chose this business:

Purchased baby shower invitations and banner from Zazzle.

Date of experience: September 2, 2022

Thumbnail of user conniew525
Michigan
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

The website is user friendly and the options are extensive

Date of experience: August 6, 2022

Thumbnail of user sarannew
Massachusetts
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

So easy to make and design, and such a quick delivery time! So pleased.

Reason I chose this business:

I have used them before for business cards, and wanted to take a peek at other designs!

Date of experience: August 4, 2022

Thumbnail of user jessiem265
Georgia
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Everything looks great! Very pleased with the product as well as the speedy service!

Date of experience: August 2, 2022

Thumbnail of user kimberlyw1864
Virginia
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Service was great the product was awesome I love it

Reason I chose this business:

I was checking out different designs

Date of experience: June 7, 2022

Thumbnail of user debrad1005
Texas
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Very easy to order and received perfect and on time.

Reason I chose this business:

Had the design i needed.

Date of experience: August 6, 2022

Thumbnail of user dinaa106
Nebraska
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Great quality, fast service and the pillow turned out great!

Date of experience: August 6, 2022

Thumbnail of user charlenem340
Pennsylvania
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Fast and great quality. Great selection. Always something for everyone

Reason I chose this business:

Prior orders

Date of experience: August 6, 2022

Thumbnail of user aprils1163
California
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

Received my order and it was quick and looks perfect!

Date of experience: September 23, 2022

Thumbnail of user susanb4655
Arkansas
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

Quality product and paid for expedited shipping and was pleased

Date of experience: August 11, 2022

Thumbnail of user stephanier1604
Texas
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Always beautiful invitations! Never disappointed... fast service... fast delivery time

Reason I chose this business:

I've used them before

Date of experience: June 11, 2022

Thumbnail of user cassandrac274
Oklahoma
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Card looked just as it did online, thank you! Recipient loved it as well.

Service
Value
Shipping
Returns
Quality

Date of experience: May 9, 2022

Thumbnail of user ericad239
California
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

I had a fast turnaround but the invitation came out really dark I had no choice but give them out.

Date of experience: May 9, 2022

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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