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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,620 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,101
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Product Great; Delivery Slow”

J J.
1/2/25

Cards and envelopes as expected and good quality. Paid extra for faster delivery than standard, but ended up being close to standard. Did receive a coupon for compensation. Would I use Zazzle again -- probably not and will go back to Shutterfly next year.

Date of experience: 12/23/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,620)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user barryf132
Indiana
2 reviews
0 helpful votes
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August 15th, 2022
Verified purchase

Birthday order. Everything arrived on-time and in good order. Thanks.

Reason I chose this business:

Just performed a Google search.

Date of experience: August 15, 2022

Thumbnail of user donnam3395
Illinois
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Got invitations very quickly and they were very well made

Reason I chose this business:

Saw the invitations on the sight

Date of experience: December 6, 2022

Thumbnail of user missm129
Texas
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Good quality, timely service, lovely printing. Definitely recommend this service.

Reason I chose this business:

Needed invites that were creative, pretty and budget friendly. Very quickly too.

Date of experience: August 16, 2022

Thumbnail of user fabiov27
Pennsylvania
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

Very easy to configure the product and make it the way I wanted it

Reason I chose this business:

Previous purchases

Date of experience: August 14, 2022

Thumbnail of user tierrad12
South Carolina
1 review
0 helpful votes
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November 16th, 2022
Verified purchase

My labels always look great. I always receive my orders in a timely manner!

Date of experience: November 16, 2022

Thumbnail of user idaf36
Michigan
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

Had no problems. Had a good experience, would order again.

Reason I chose this business:

Daughter got her wedding invitations

Date of experience: August 14, 2022

Thumbnail of user kristinel125
Oklahoma
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

Loved it! Excited to show it to everyone. The printing is flawless. Good job!

Date of experience: August 14, 2022

Thumbnail of user devons121
Connecticut
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

It was easy and simple. Was happy with how interactive the design process was.

Date of experience: August 14, 2022

Thumbnail of user catalinac44
California
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

I was very pleased with the work and quality of the cards I ordered.

Reason I chose this business:

Saw what I wanted

Date of experience: August 14, 2022

Thumbnail of user aprilm944
California
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

The invites are beautiful- and the editing was not to difficult to figure out.

Service

Date of experience: June 11, 2022

Thumbnail of user gregs1143
Arizona
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Ordering was Easy and shipping was super quick. Thank you!

Reason I chose this business:

Had what we were looking for.

Date of experience: June 11, 2022

Thumbnail of user cierras23
Maryland
1 review
0 helpful votes
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March 30th, 2022
Verified purchase

Invitations came very fast and they are very neat and pretty! I love them

Date of experience: March 30, 2022

Thumbnail of user patriciaf2063
Michigan
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

My experience was positive. The site was easy to navigate

Reason I chose this business:

I have used zazzle in the past and the experience was stress free

Date of experience: August 17, 2022

Thumbnail of user radikal1
New York
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Loved the save the date cards, delivered quickly and neatly!

Date of experience: August 18, 2022

Thumbnail of user nathanj264
Ohio
1 review
0 helpful votes
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September 15th, 2022
Verified purchase

Product was great, but was bent pretty bad during shipping

Date of experience: August 16, 2022

Thumbnail of user kelseyh168
Pennsylvania
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

The order was On-time and the information correct, thank you!

Date of experience: August 14, 2022

Thumbnail of user toris116
Alabama
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Great service all the way around. Great quality of products.

Reason I chose this business:

Best price and had exactly what I wanted.

Date of experience: August 17, 2022

Thumbnail of user amariso
California
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Good I received what I was expecting and was happy put with my order

Date of experience: June 16, 2022

Thumbnail of user jillc656
South Dakota
1 review
0 helpful votes
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September 27th, 2022
Verified purchase

It is great looks super professional It was very fast

Date of experience: September 27, 2022

Thumbnail of user babyshowerp
Maryland
1 review
0 helpful votes
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August 20th, 2022
Verified purchase

The quality of the invitations met my expectations and the delivery time was early!

Date of experience: August 20, 2022

Thumbnail of user brittanyc583
New York
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Great experience and definitely would recommend to friends and family.

Date of experience: August 26, 2022

Thumbnail of user susanm4538
Colorado
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Very easy to order and items came early. Very satisfied.

Date of experience: August 26, 2022

Thumbnail of user kianae4
Missouri
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

I received my package a lot sooner than I expected!

Date of experience: August 26, 2022

Thumbnail of user isabellaa1
Illinois
1 review
0 helpful votes
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June 18th, 2012

I am so happy with my experience and very happy with the product that I ordered. Thanks.

Date of experience: June 18, 2012

Thumbnail of user kavitaj
Georgia
1 review
0 helpful votes
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July 19th, 2012

I ordered my customized baby shower stickers and I was happy with the quality and the print.

Date of experience: July 19, 2012

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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