• Bookmark

    Zazzle

2024 SITEJABBER AWARD

Zazzle

Write a Review

Overview

Zazzle has a rating of 4.5 stars from 10,619 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,100
Neutral
53
Negative
60
View ratings trends
338
See all photos
How would you rate Zazzle?
Top Positive Review

“Product Great; Delivery Slow”

J J.
1/2/25

Cards and envelopes as expected and good quality. Paid extra for faster delivery than standard, but ended up being close to standard. Did receive a coupon for compensation. Would I use Zazzle again -- probably not and will go back to Shutterfly next year.

Date of experience: 12/23/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,619)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user danielleg591
Florida
1 review
0 helpful votes
  • Send Message
September 2nd, 2022
Verified purchase

The product I ordered had a great quality and I received the items in a timely fashion.

Reason I chose this business:

I have used Zazzle in the past.

Date of experience: September 2, 2022

Thumbnail of user lauriek288
Illinois
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

The cards came very quickly and the images on the card were of high quality. Stunning cards!

Reason I chose this business:

Repeat customer and they had what I was looking for.

Date of experience: June 7, 2022

Thumbnail of user sheria100
Ohio
1 review
0 helpful votes
  • Send Message
August 6th, 2022
Verified purchase

I loved the theme. The invitation turned out well. The only issue is the color looks faded.

Date of experience: August 6, 2022

Thumbnail of user mitzik15
Texas
1 review
0 helpful votes
  • Send Message
August 6th, 2022
Verified purchase

I received my tiles and they were everything I wanted and more. Very happy with my purchase.

Date of experience: August 6, 2022

Thumbnail of user alyssal190
North Carolina
1 review
0 helpful votes
  • Send Message
August 15th, 2022
Verified purchase

The colors are vibrant, the lettering is legible, and the paper is sturdy. Well worth paying for

Date of experience: August 15, 2022

Thumbnail of user odalysh3
Florida
1 review
0 helpful votes
  • Send Message
May 13th, 2022
Verified purchase

They were exactly what I expected and arrived when they said they would. 10/10 would order again.

Date of experience: May 13, 2022

Thumbnail of user sherryc567
Illinois
1 review
0 helpful votes
  • Send Message
May 21st, 2022
Verified purchase

I never hesitate to order from Zazzle. Easy to order (even I can do it) and quick to receive.

Date of experience: May 21, 2022

Thumbnail of user tashaj68
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 2nd, 2022
Verified purchase

What I received was exactly what I expected and the delivery time was really quick too!

Date of experience: September 2, 2022

Thumbnail of user heatherc1214
Massachusetts
1 review
0 helpful votes
  • Send Message
June 24th, 2022
Verified purchase

Excellent labels and prices! The quality is great and shipping was fast. Zazzle is the best!

Reason I chose this business:

I have ordered through zazzle in the past for other products such as decoupage paper and custom pillow cases. Zazzle always does a great job.

Date of experience: June 24, 2022

Thumbnail of user christinet1124
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 24th, 2022
Verified purchase

Very happy with the postcard, the ease of making it and the efficient time of receipt.

Reason I chose this business:

Just typed in what I wanted and Zazzle popped up.

Date of experience: June 24, 2022

Thumbnail of user marynellg
New York
1 review
1 helpful vote
  • Send Message
December 7th, 2011

Just what I was looking for. The t-shirts were of very good quality and the printing was very good.

Date of experience: December 7, 2011

Thumbnail of user martham1374
California
1 review
0 helpful votes
  • Send Message
December 27th, 2022
Verified purchase

Was nice just the shipping was a bit more than the Actual invitation itself overall nice

Date of experience: December 27, 2022

Thumbnail of user carlottas10
New York
1 review
0 helpful votes
  • Send Message
May 1st, 2022
Verified purchase

Quick fulfillment of order. Great quality of greeting cards along with a great variety of designs.

Reason I chose this business:

Ordered from before and always pleased.

Date of experience: May 1, 2022

Thumbnail of user lorir786
Nebraska
1 review
0 helpful votes
  • Send Message
July 18th, 2022
Verified purchase

I received the product must faster than expected and the quality of the product was great!

Date of experience: July 18, 2022

Thumbnail of user valeries801
Illinois
1 review
0 helpful votes
  • Send Message
July 26th, 2022
Verified purchase

I love love love my wedding invitations, they came out better than I could have imagined!

Reason I chose this business:

The selection

Date of experience: July 26, 2022

Thumbnail of user cherellew5
Texas
1 review
0 helpful votes
  • Send Message
August 18th, 2022
Verified purchase

Very pleasant and received order in a timely manner very clear and just as a asked

Date of experience: August 18, 2022

Thumbnail of user maryh3467
Kansas
1 review
0 helpful votes
  • Send Message
May 28th, 2022
Verified purchase

I got wedding invitations and I absolutely loved them

Date of experience: May 28, 2022

Thumbnail of user victoriad2
Washington
1 review
0 helpful votes
  • Send Message
May 12th, 2013

The website is easy to use, the products are good and the service is speedy and customer friendly.

Date of experience: May 12, 2013

Thumbnail of user cherylp864
Florida
1 review
0 helpful votes
  • Send Message
June 20th, 2022
Verified purchase

Quick, easy, fast shipping, and great product! Thank you for a great product!

Reason I chose this business:

Good products

Date of experience: June 20, 2022

Thumbnail of user carolyno208
New York
1 review
0 helpful votes
  • Send Message
June 18th, 2022
Verified purchase

Great, no issues. Arrived on time and looked great

Date of experience: June 18, 2022

Thumbnail of user ivettet9
Arizona
1 review
0 helpful votes
  • Send Message
September 17th, 2022
Verified purchase

I ordered my birthday's invitations, and I love it

Date of experience: September 17, 2022

Thumbnail of user johnd6706
Minnesota
1 review
0 helpful votes
  • Send Message
June 21st, 2022
Verified purchase

Simple and quick. Easy to customize to how I wanted them to look

Reason I chose this business:

First site I tried when searching online.

Date of experience: June 21, 2022

Thumbnail of user violetc57
California
1 review
0 helpful votes
  • Send Message
May 14th, 2022
Verified purchase

My experience was great…the online service was informative and delivery was fast

Date of experience: May 14, 2022

Thumbnail of user stephenc99
Arizona
1 review
0 helpful votes
  • Send Message
December 7th, 2016

Product was as described, service was good and prompt

Date of experience: December 7, 2016

Thumbnail of user colleenm2
California
1 review
0 helpful votes
  • Send Message
September 3rd, 2012

Great selection of Very high quality items! Really Great packaging! Really fast delivery!

Date of experience: September 3, 2012

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

How do I know I can trust these reviews about Zazzle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Zazzle?