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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,619 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,100
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Product Great; Delivery Slow”

J J.
1/2/25

Cards and envelopes as expected and good quality. Paid extra for faster delivery than standard, but ended up being close to standard. Did receive a coupon for compensation. Would I use Zazzle again -- probably not and will go back to Shutterfly next year.

Date of experience: 12/23/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,619)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user lynng516
Virginia
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

Loved the design of the invitations for rehearsal dinner!

Reason I chose this business:

Lindsay Dolan recommended you to us.

Date of experience: September 11, 2022

Thumbnail of user gracem612
New Jersey
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

The cardboard envelope my labels was flimsy at best. My labels arrived bent.

Date of experience: June 24, 2022

Thumbnail of user mayrab50
Texas
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

Invitation was just what I was expecting, never disappoints.

Reason I chose this business:

Good quality.

Date of experience: June 27, 2022

Thumbnail of user hazeln30
California
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

I loved the invitations! Everybody thinks they're the coolest.

Reason I chose this business:

Because Zazzle had the most fun looking merchandise.

Date of experience: June 24, 2022

Thumbnail of user carym69
Wisconsin
1 review
0 helpful votes
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May 14th, 2022
Verified purchase

Ordering was easy. Designing our own was fun and easy, love the invites!

Date of experience: May 14, 2022

Thumbnail of user cathyl516
New York
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

The site made it easy to lay out the words on the card

Reason I chose this business:

Design choice

Date of experience: June 27, 2022

Thumbnail of user debbied715
New Jersey
1 review
0 helpful votes
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May 17th, 2022
Verified purchase

Delivery was quicker than expected and quality was excellent!

Date of experience: May 17, 2022

Thumbnail of user crystalv298
Texas
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

I love the design. It's perfect. I recommend. 5+stars

Date of experience: May 21, 2022

Thumbnail of user cathyb707
Georgia
3 reviews
0 helpful votes
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May 21st, 2022
Verified purchase

Card was written as expected. Received earlier than expected.

Date of experience: May 21, 2022

Thumbnail of user emilyr926
Louisiana
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Perfect. They Came out Absolutely perfect. Will use again

Date of experience: July 5, 2022

Thumbnail of user margaretg1153
Florida
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Nice to be able to custom the wording in the card. Fast delivery

Reason I chose this business:

Just googled the website and found what I wanted

Date of experience: July 3, 2022

Thumbnail of user stephyl1
Texas
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

I have ordered multiple times and it's always correct and always on time!

Date of experience: July 4, 2022

Thumbnail of user bevc71
Wisconsin
1 review
0 helpful votes
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April 25th, 2022
Verified purchase

Easy to order. Had to orders with ability to pay for fast shipping.

Needed to increase amount of invites where agent was able to wave fast shipping on second package.

Reason I chose this business:

Searching Google liked invites. Boho style.

Service

Date of experience: April 25, 2022

Thumbnail of user theresap464
Washington
2 reviews
0 helpful votes
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April 7th, 2022
Verified purchase

The invitations were perfect. Good designs, did perfect with the writing as well.

Reason I chose this business:

Good designs

Date of experience: April 7, 2022

Thumbnail of user juliet1047
Texas
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

Super easy, super cute, easy to put together, time saving and great price.

Reason I chose this business:

My daughter has used Zazzle for some of her wedding planning needs.

Date of experience: July 18, 2022

Thumbnail of user tiffanyw590
Arizona
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Quick and easy process! The invitations are the cutest!

Date of experience: September 2, 2022

Thumbnail of user sashag17
North Carolina
1 review
0 helpful votes
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July 23rd, 2016

Templates were easy to follow to help you to customize your own cards/invitations.

Date of experience: July 21, 2016

Thumbnail of user joannen165
Massachusetts
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

The photo cards are perfect. The photos are clear and of high quality.

Reason I chose this business:

Internet search

Date of experience: November 19, 2022

Thumbnail of user yazmina17
Nevada
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Loved the product and how the final look was.
Loved everything about them

Date of experience: July 23, 2022

Thumbnail of user carolines451
Texas
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Great bridal shower cards! Great quality and very vibrant!

Reason I chose this business:

Found them through Pinterest!

Date of experience: July 23, 2022

Thumbnail of user tonyd899
Florida
2 reviews
0 helpful votes
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July 23rd, 2022
Verified purchase

I love shopping with Zazzle. Quality products, quality delivery

Date of experience: July 23, 2022

Thumbnail of user andreear12
New York
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

Great quality, looks amazing! Love the color, looks just like in the pictures!

Reason I chose this business:

Previous great experience

Date of experience: July 21, 2022

Thumbnail of user lindab4118
New York
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

Easy to order, excellent quality, will definitely order again.

Reason I chose this business:

Had what I wanted

Date of experience: April 7, 2022

Thumbnail of user gingerh113
South Carolina
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

Loved the save the dates. Arrived sooner than expected.

Reason I chose this business:

Economical and easy.

Date of experience: April 7, 2022

Thumbnail of user dollym41
Georgia
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

The invitations are beautiful and the shipping was quick!

Date of experience: July 26, 2022

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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