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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,619 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,100
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Product Great; Delivery Slow”

J J.
1/2/25

Cards and envelopes as expected and good quality. Paid extra for faster delivery than standard, but ended up being close to standard. Did receive a coupon for compensation. Would I use Zazzle again -- probably not and will go back to Shutterfly next year.

Date of experience: 12/23/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,619)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user robertg3693
Massachusetts
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Nice. Is as advertised. The clock looks very very nice on my wall.

Reason I chose this business:

Liked the product

Date of experience: July 23, 2022

Thumbnail of user mirandam272
Arizona
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Very quick and efficient. The stickers are simple and came out very nice

Date of experience: August 31, 2022

Thumbnail of user aieshas4
Maryland
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

The banner arrived early and the quality was impeccable.

Reason I chose this business:

Used them in the past.

Date of experience: June 19, 2022

Thumbnail of user ivelysm
Pennsylvania
1 review
0 helpful votes
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September 3rd, 2022
Verified purchase

We love them so much. They came out exactly how we wanted them

Date of experience: September 3, 2022

Thumbnail of user terric443
Florida
1 review
0 helpful votes
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May 2nd, 2022
Verified purchase

Great templates, easy to customize, fast shipping, looks great!

Reason I chose this business:

Recommended by a friend

Date of experience: May 2, 2022

Thumbnail of user christinal702
Florida
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

Easy to use web site, ordering easy, delivery fast!

Reason I chose this business:

Internet search

Date of experience: April 7, 2022

Thumbnail of user sherryo100
Nebraska
1 review
0 helpful votes
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April 8th, 2022
Verified purchase

Ordering was easy and delivery was fast. Great product!

Reason I chose this business:

Best designs for a bridal shower.

Date of experience: April 8, 2022

Thumbnail of user jannyrad
Florida
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

Very easy and pleasant, they were very fast and cards turned out great!

Date of experience: July 26, 2022

Thumbnail of user victoriar658
California
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

My wedding invitations look great, great quality and printing.

Reason I chose this business:

Great price and had a wide selection for the theme I wanted my invitations

Date of experience: October 4, 2022

Thumbnail of user wendyw905
Wisconsin
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

It was easy to use and shipping was quick. Lots to choose from

Date of experience: June 4, 2022

Thumbnail of user stephaniev780
Nevada
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

Love the cards I ordered. Good price. Good quality.

Date of experience: May 6, 2022

Thumbnail of user janetl1234
California
2 reviews
0 helpful votes
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June 8th, 2022
Verified purchase

I love the adorable horse themed birthday cards I found on the site.

Reason I chose this business:

I was directed there when searching the internet for this particular card.

Date of experience: June 8, 2022

Thumbnail of user summera49
Wisconsin
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Delivery was sooner than expected, and the product was beautiful and high quality!

Date of experience: June 7, 2022

Thumbnail of user shannonc888
Florida
1 review
0 helpful votes
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April 10th, 2022
Verified purchase

Will definitely order again! Ordering was easy and simple and shipping was fast

Date of experience: April 10, 2022

Thumbnail of user johnj3054
Virginia
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

The invitation cards are stunning. The shipment arrived as projected on the website.

Reason I chose this business:

Creative and customizable invitation cards.

Date of experience: August 6, 2022

Thumbnail of user connorg95
Missouri
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Great product, great price, fast shipping! Definitely recommend this!

Date of experience: June 12, 2022

Thumbnail of user sandic91
California
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Invitations are exactly what I wanted. I recommend Zazzle.

Reason I chose this business:

Great reviews.

Date of experience: June 11, 2022

Thumbnail of user keishap37
Florida
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

My card was beautiful my husband loved it and it came very fast

Date of experience: June 10, 2022

Thumbnail of user debbiel646
Tennessee
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

Everything was good. Invitations were beautiful. Delivery was quick.

Reason I chose this business:

Website had many choices and easy ordering.

Date of experience: August 27, 2022

Thumbnail of user donnitaaw
Tennessee
2 reviews
0 helpful votes
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August 14th, 2022
Verified purchase

The product was absolutely beautiful and the shipping was faster than I thought

Date of experience: August 14, 2022

Thumbnail of user hopeb174
Kentucky
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

The best service ever! Will order again and again!

Reason I chose this business:

It’s the best ever! Love it

Date of experience: October 10, 2022

Thumbnail of user mes27
Florida
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

This banner Came the way I designed. It will fit perfect in the location I designed it for.

Date of experience: June 12, 2022

Thumbnail of user josea1201
Florida
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Everything was great just like I was looking for thanks for your help

Reason I chose this business:

Because is the best

Date of experience: June 11, 2022

Thumbnail of user tinac941
Oregon
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

The service was quick, easy, and fast. The delivery was timely. Great product

Date of experience: August 18, 2022

Thumbnail of user maryj2956
Texas
1 review
0 helpful votes
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September 15th, 2022
Verified purchase

I ordered 4 hall passes with 4 clips but only received 3 clips.

Reason I chose this business:

Hall passes were colorful

Service

Date of experience: August 16, 2022

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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