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Zazzle has a rating of 4.5 stars from 10,617 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
My Christmas cards came so fast & are such great quality! The card stock is super thick and the picture is so vibrant! Overall a great experience and extremely well priced. Thank you Zazzle— I'll be using you for all my card orders from now on!
Rating: I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.
Great and easy ordering, great product arrived as described.
Date of experience: August 20, 2022
Perfect. Exactly as ordered. The colors were were vibrantly.
Easy to navigate.
Date of experience: June 16, 2022
Ordering was easy and shipping was quick! Thank you!
Had a great picture of a recumbent trike on an American flag on the card. Love it!
Date of experience: August 24, 2022
Great! Quick service and great fabric. Loved the selections.
Found on google
Date of experience: August 26, 2022
Quick and easy to choose and customize.
Delivery was also very quick.
Date of experience: June 24, 2022
I was very pleased, I received my order quickly. I cannot wait to order again.
Date of experience: September 7, 2012
Returning customer to Zazzle, I find the site easy to use and the cards easy to customize
Date of experience: June 27, 2022
Very pleased with product. Very prompt shipping. Product arrived exactly as ordered
Date of experience: January 19, 2015
I am very very happy when I receive thank you so much
Date of experience: July 3, 2022
Late - the order arrived a day late, but it was okay. I needed it the day promised
Date of experience: October 10, 2022
Website was easy to navigate and to use to design the invitations.
Date of experience: April 7, 2022
Very easy to design and order, and a large variety to choose!
Date of experience: May 3, 2022
I was extremely impressed with both the quality of the product and the speed of delivery.
Because it had the product I wanted.
Date of experience: April 8, 2022
Good quality and bright colors. Ordering was easy and delivery was expedient!
Date of experience: May 5, 2022
These owl baby girl wine labels were perfect for my baby shower, thanks for these!
Date of experience: May 4, 2022
These were Beautiful baby shower invitations
For my sisters upcoming baby shower!
I previously used Zazzle for my wedding invitations and save the dates!
Date of experience: August 2, 2022
Great product and was shipped quickly! It was exactly what was described.
Date of experience: May 8, 2022
My order was shipped and delivery quickly. It was also well made and well printed.
Their pricing and variety of products.
Date of experience: August 17, 2022
The envelopes were too Sam all we had to cut all the invitations to fit
Date of experience: June 16, 2022
I love it so much, my family loves it so much they want one too.
Date of experience: August 22, 2022
The customization process was pretty frustrating, but the end result was fabulous.
Convenience
Date of experience: August 26, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Connie,
I am so sorry to hear about your order arriving late. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann