- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Zazzle has a rating of 4.5 stars from 10,694 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Easy user friendly. Lots of options for business cards and easy to adjust to your preferences. Shipped quickly and very satisfied
Heard about it online
Date of experience: July 30, 2024
We had a fun time looking at the mugs, there were good views online to make sure the map covered what we wanted.
Placed the order, took a few days to ship but when it did ship it was nicely packaged and arrived in great shape.
They had the coffee mugs we wanted.
Date of experience: April 23, 2024
The package arrived early. But the board was damaged. I don't think it was packed properly. I didn't have time to send it back and have it replaced with a new one. I need to use it by adding extra decoration. It's sad because the design was actually elegant.
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 14, 2024
Dont want todont want todont want todont want todont want todont want to dont want todont want todont want todont want todont want todont want to dont want todont want todont want todont want todont want todont want to dont want todont want todont want todont want todont want todont want to
Dont want todont want todont want todont want todont want todont want to dont want todont want todont want todont want todont want todont want to dont want todont want todont want todont want todont want todont want to dont want todont want todont want todont want todont want todont want to
Date of experience: June 4, 2024
I get all of my business needs from there. A lot of times I get my orders faster than expected. The website is easy to navigate and I plan on ordering more things in the near future.
I’ve been using zazzle since I started my business so I continue to place orders here.
Date of experience: June 27, 2024
My cookbook binder looks awesome! Great quality and fast shipping. I received my order within a week. Very pleased!
Popped up on a search.
Date of experience: July 17, 2024
Ordering was very easy, shipping was fast!
The item I ordered was well made and exactly what I wanted.
Friend recommended
Date of experience: July 30, 2024
Ordered last year, loved them, and ordered again this year and they came out fantastic! Will order again :)
Date of experience: July 30, 2024
The product is what I wanted. The customized products were clear. The buttons were rather small but the image clear.
First time using Zazzle. Found it online.
Date of experience: July 30, 2024
We used Zazzle for our wedding invitations, save the dates, and programs. Their software was easy to use, and user friendly to edit the items. Shipping time was fast, and the product quality was better than expected. Worth it for the price!
Familiarity with the brand, ease of access, ease of editing materials, variety of products offered, fast shipping times.
Date of experience: May 15, 2024
I ordered a memorial mug for a dear friend. She had to say goodbye to her pup after 15.5 yrs. The process was very easy, there were several options after I had found what I was looking for and it was received several days before it was actually expected, which was a wonderful surprise.
Zazzle has the most amazing options, no matter what you're looking for.
I've always been very happy with anything I've ordered from Zazzle. Products are exactly like described and received in a very timely manner.
I LOVE Zazzle!
Date of experience: May 13, 2024
We ordered our wedding invitations and got them super early and they were beautiful! I would recommend to anyone!
Date of experience: July 16, 2024
I ordered pink pickle shoes over 3 months ago and have yet to receive them. They've been ordered once and then reordered supposedly by Zazzle twice. All I've received is lies. I'm told my shoes are still in production. Then I'm given a tracking number, which none of them actually worked. Then I'm told oh sorry for the inconvenience. Zazzle has done absolutely nothing to try to fix the problem. I've asked for my money back, but I'm expecting a fight. This is absolutely unacceptable!
Products used:
I never received my order after ordering it THREE times!
Date of experience: February 15, 2024
Hello,
I am so sorry to hear about your shoe package. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Clare
Designs were cool, but I found the editing tool, which I was using on my cell phone, to be finicky. Too often I'd accidentally erase everything instead of removing a line. Could be user error, but wasn't a problem that I had on other sites.
The people I was planning with liked a Zazzle design best, and the price was comparable to everywhere else.
Date of experience: April 29, 2024
Received the shirt very quickly. My boyfriend really likes the quality of the material and the fit.
Date of experience: August 20, 2024
Return address labels are well-priced and designs are unique, varied and plentiful. Quality matches what you get when you buy blank label paper and print your own at home- they are fine but lack that gloss durability quality that comes from manufactured labels. These are lightweight and matte finish. I will not use Zazzle again as my preference is the "store bought" variety which unfortunately means I'll forego design options. I only took away one star for this reason.
Products used:
Christmas Return Address Labels
Date of experience: October 25, 2022
Ordered a first birthday milestone poster for my twins. Had to be approved. For fav song I put "baby shark" which was exactly as the example on their site but they cancelled my order due to licensing. But why show it as an example? Shipping is either $10 or $20. They make you sign up for some kind of shipping program. Will never purchase from them again.
Tip for consumers:
Use Etsy instead
Date of experience: July 6, 2022
Hi Raquel,
We are very sorry to hear of the issues you encountered. Thousands of products are listed every day by independent designers, so we unfortunately are unable to catch certain issues such as this. We do apologize for this and if you have any further questions, please reach out at content_review@zazzle.com.
Thank you,
Ryan
Process was good. The logo came out smaller than what it shows you when creating your business cards so I was a bit disappointed. It did arrive a few days sooner so that was good. I did however found out Office Depot has a better deal. They offer double the cards for half the price so I'm switching over next time around. For basic cards of only 100 with a price tag of $35.00 that's a bit pricey…
Date of experience: April 16, 2024
Ordered two specially designed decals and when they arrived today the last letter of the top row was cut off. Very poor QC. It is a pain to try and get through their return policy and system so I finally gave up and just bit the bullet and sucked of the loss as another lesson in dealing with online companies that promise the world but are poor on delivery.
Date of experience: August 28, 2023
Hi David,
I'm very sorry your bumper stickers had some words cropped after being printed.
I will be reaching out via email shortly to provide you with a suitable resolution, if you could please check your inbox.
I look forward to assisting you.
Kind regards,
Craig
Went to Zazzle for first time for birthday invitations. Designs are good for a variety of themes. It was somewhat difficult for this first-timer to make some artistic changes to fit my needs. My complaint is about shipping charges. $10 for a smashed up bubble envelope or $17 for expedited bubble envelope. I ordered 40 invites! When I inquired with customer service via chat if there were pick up options (they show an address in my city) they were less than interested. Doubt I will ever use them again.
Tip for consumers:
Choose your text size and spacing carefully. I had to reorder my invites because my text size ended up being much too small!
Products used:
Birthday Invites.
Date of experience: July 8, 2021
Always a great experience with this website, everything always arrives on time or early. Their products are nice quality and reasonably priced. I most recently purchased this pet memorial plaque and it came out absolutely beautiful!
Date of experience: May 21, 2022
This has been the worst experience ever!
1. False advertising
2. The writing on the business cards ar not legible.
3. No customer service
4. Major waste of time & money
5. I would never recommend this company to anyone.
100% disappointed
If i could give a zero rating this company would definitely get it.
Tip for consumers:
False advertising
Products used:
Business cards
Date of experience: March 7, 2022
Hi Taneike,
We are very sorry to hear you were unhappy with your recent order! We can be reached at social@zazzle.com where we would be more then happy to assist further!
Thank you,
Ryan
Ordered business cards- big mistake
Poor print quality: They look like they came from my own personal printer...
Graphics: The graphics are off in every single one of them. Like they just cut a bunch of squares in some cheap paper, regardless symmetry and the actual design.
Not posting a public photo for privacy reasons but it's bad.
Tip for consumers:
honestly, just don't.
Products used:
business cards/ printing
Date of experience: October 6, 2022
Hello SK,
We are so sorry to hear about your business cards. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953.
We look forward to assisting you further
Thank you,
Lau, Team Zazzle
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Yoko,
I'm really sorry to hear about the damaged board, but we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan