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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,098
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Perfect!”

Annabelle W.
12/20/24

My Christmas cards came so fast & are such great quality! The card stock is super thick and the picture is so vibrant! Overall a great experience and extremely well priced. Thank you Zazzle— I'll be using you for all my card orders from now on!

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Very Disappointed”

Marcia M.
11/30/24

Rating: I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.

Date of experience: 11/20/24
See critical reviews

Reviews (10,616)

Rating

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Reviews that mention popular keywords

customer service (950) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (121) delivery time (56)
Thumbnail of user everettb98
New Jersey
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

Did an excellent job and received very fast and excellent quality.

Reason I chose this business:

Reasonable prices

Date of experience: July 26, 2022

Thumbnail of user richarda63
Seychelles
3 reviews
0 helpful votes
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March 11th, 2015

I am really happy with the product I ordered and with the fast shipping

Tip for consumers:
If you design your own. Just take your time

Service
Value
Shipping
Returns
Quality

Date of experience: March 8, 2015

Thumbnail of user enaa9
New York
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

The invitations look awesome. I love the colors and the size of the card.

Reason I chose this business:

I like the selections of the invitations.

Date of experience: September 21, 2022

Thumbnail of user darlened305
Kansas
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Thanks received cards on time. Beautiful, well-done. Thanks.

Date of experience: June 4, 2022

Thumbnail of user lilym184
Ohio
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Shipping was quick. Everything was quick overall! Cards came exactly how it was shown! Loved it!

Reason I chose this business:

Had many options and designs. Made it easier for me

Date of experience: August 2, 2022

Thumbnail of user amandas2420
Pennsylvania
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

! WoW! These invitations are so Beautiful! I am so glad I found these! Beautiful Job!

Date of experience: July 31, 2022

Thumbnail of user joyces986
Michigan
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

I thought I was getting a folded card instead I got a single sided post card.

Reason I chose this business:

On line search

Date of experience: June 5, 2022

Thumbnail of user suzannep399
Colorado
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Invitations are perfect and we are pleased. Lovely

Date of experience: August 6, 2022

Thumbnail of user amandab2415
Missouri
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Great! Personalization was easy and shipping was fast.

Date of experience: June 7, 2022

Thumbnail of user robina409
California
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

The cards came out very nice.
The colors were also nice!

Reason I chose this business:

I used Zazzle a few years ago for my Granddaughter's birthday and it was also done very well.

Date of experience: June 7, 2022

Thumbnail of user mikem3553
Michigan
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

All in all very pleased with the quality of the sign.

Date of experience: June 6, 2022

Thumbnail of user marjoriev20
Massachusetts
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Great! Love them! Great job to everyone…………………….,,,,,

Reason I chose this business:

My daughter told me about it

Date of experience: June 7, 2022

Thumbnail of user luannl39
Nebraska
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Invitations are beautiful! Love them. Highly recommend them.

Date of experience: August 6, 2022

Thumbnail of user marquitaa8
Georgia
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

I got exactly what I ordered and I got it quickly too. I will definitely recommend

Reason I chose this business:

Price and quality.

Date of experience: August 6, 2022

Thumbnail of user miryamr3
New York
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Everything was easy and quick!
Designing the invitation was also easy

Reason I chose this business:

I liked the zazzle.

Date of experience: August 6, 2022

Thumbnail of user rosiecp
Texas
1 review
0 helpful votes
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August 5th, 2022
Verified purchase

Carefully made, beautiful colors, carefully packaged! Highly recommend!

Date of experience: August 5, 2022

Thumbnail of user micheleo135
New Jersey
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Fast and beautiful work and very very reliable and its always easy to find beautiful gifts.

Reason I chose this business:

Only place i can get exactly what im lookong for.

Date of experience: August 9, 2022

Thumbnail of user natalieg770
Pennsylvania
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

Quick and easy, freedom with creativity and variety

Date of experience: November 29, 2022

Thumbnail of user arminea7
California
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

Super quick and affordable, delivery was quick and handled with care

Date of experience: August 14, 2022

Thumbnail of user lisag1302
Oregon
2 reviews
0 helpful votes
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June 11th, 2022
Verified purchase

Good quick service. Great quality product. Quick shipping

Reason I chose this business:

Found online

Date of experience: June 11, 2022

Thumbnail of user loril789
Ohio
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Cute and reasonably priced. Happy with purchase and would purchase again

Date of experience: May 9, 2022

Thumbnail of user faithb265
Louisiana
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Quick delivery and everything arrived well and complete.

Reason I chose this business:

Easy and quick

Date of experience: August 17, 2022

Thumbnail of user justk6
North Carolina
1 review
0 helpful votes
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August 19th, 2022
Verified purchase

The invitation was beautiful for the affordable price

Reason I chose this business:

I heard about it online and wasn't disappointed

Date of experience: August 19, 2022

Thumbnail of user hillaryp39
Arkansas
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

The design looks great and was easy to customize. The arrived quickly and the quality was great!

Reason I chose this business:

Always have had a good experience and they are reliable.

Date of experience: August 27, 2022

Thumbnail of user carolem328
Rhode Island
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

I was pleasantly surprised how beautiful it was and how fast it came!

Reason I chose this business:

I liked the types of personalized gifts they have

Date of experience: August 24, 2022

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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