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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.8%
Positive
2,051
Neutral
52
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Perfect!”

Annabelle W.
12/20/24

My Christmas cards came so fast & are such great quality! The card stock is super thick and the picture is so vibrant! Overall a great experience and extremely well priced. Thank you Zazzle— I'll be using you for all my card orders from now on!

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Product was not satisfactory”

Elaine H.
12/14/24

The image I chose fit perfectly within the circle sticker, but when it arrived the image was not correct. When I peeled the sticker off the sheet, my dog's ear and tail were not on the sticker even though they were when I made the sticker. Hope this helps.

Date of experience: 12/4/24
See critical reviews

Reviews (10,567)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (950) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (121) delivery time (56)
Thumbnail of user cathys817
Maryland
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

Very satisfied with the quality of our products can't wait for this shower

Date of experience: July 26, 2022

Thumbnail of user paulaj233
Texas
3 reviews
0 helpful votes
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July 26th, 2022
Verified purchase

Printed invitations were easy to use. Order came in record time. Quality is great

Reason I chose this business:

I like their choice of invitations

Date of experience: July 26, 2022

Thumbnail of user nayelih6
KN
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

I loved my invitations they where just how o wanted them..

Date of experience: July 26, 2022

Thumbnail of user raquelc162
California
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

Ordered birthday invitations turned out great and received them quickly

Date of experience: July 26, 2022

Thumbnail of user meganm1057
New York
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

These are perfect for my daughter's birthday invitations and arrived faster than I expected

Date of experience: July 26, 2022

Thumbnail of user paulp1865
New Jersey
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

The name looks much smaller in person then it did online

Date of experience: July 27, 2022

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hey Paul!

Please contact our customer service department for assistance.
We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953 - we would love to make this right!

We look forward to assisting you further

Thank you,
Zazzle!

Thumbnail of user allysonm125
Massachusetts
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

Awesome! Very pretty and what we were looking for!

Date of experience: July 27, 2022

Thumbnail of user kristens651
Texas
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

I am completely happy with my baby shower luncheon napkins!

Reason I chose this business:

The design I needed

Date of experience: July 18, 2022

Thumbnail of user nicolen971
North Dakota
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

Everything was great. Would order again. Thank you

Reason I chose this business:

I heard good things.

Date of experience: July 18, 2022

Thumbnail of user kristinab313
Illinois
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

Quality of invite was really nice and formatted exactly as the picture shows.

Reason I chose this business:

Had design I wanted

Date of experience: July 18, 2022

Thumbnail of user jessicam3292
Florida
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

Very pleased with the entire experience and quick delivery!

Reason I chose this business:

Prices, options, and reviews!

Date of experience: July 18, 2022

Thumbnail of user amys58
GB
1 review
0 helpful votes
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August 1st, 2014

Wish I'd seen these reviews first! Order hasn't arrived, no response to several emails! Awful!

Date of experience: July 28, 2014

Thumbnail of user carleyr21
Colorado
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

The app was easy to use and my wedding invitations look beautiful!

Reason I chose this business:

Great price and very affordable options for wedding invites

Date of experience: June 14, 2023

Thumbnail of user meghanp1
Kansas
1 review
0 helpful votes
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July 17th, 2012

I love Zazzle. The business cards are professional, and arrive at my door within days.

Date of experience: July 17, 2012

Thumbnail of user vickied
Pennsylvania
1 review
0 helpful votes
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July 9th, 2012

Fast shipping. Quality product. I would use them again.

Date of experience: July 9, 2012

Thumbnail of user ramonac104
New York
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Super easy and quick to use order process. Great choices. Fast delivery.

Date of experience: May 4, 2022

Thumbnail of user jenniferr2458
Maryland
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Very beautiful, just what I wanted, fast service! Thank you

Date of experience: May 4, 2022

Thumbnail of user maryp3280
Mississippi
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

Fine, swell, ok, as expected, satisfactory, timely, well packaged, shipped prepaid, good

Reason I chose this business:

Found online

Date of experience: April 13, 2023

Thumbnail of user lorim1199
Pennsylvania
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

My son's graduation announcement looks great! Thanks so much.

Date of experience: May 4, 2022

Thumbnail of user daniellet392
Idaho
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Great quality and speed! I love how the invites turned out.

Date of experience: May 4, 2022

Thumbnail of user adamm1220
Illinois
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Excellent, other than the photo no has a crease in it

Date of experience: May 4, 2022

Thumbnail of user francesd271
New Jersey
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Very good but thought it would come mounted. Had to go get a frame.

Date of experience: May 4, 2022

Thumbnail of user helenr920
Texas
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Love the invitations! Will be ordering more soon...

Date of experience: May 4, 2022

Thumbnail of user hollyi56
Maryland
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

My invitations came quickly and just as ordered. Thank you!

Reason I chose this business:

I always use Zazzle for birthday invitations

Date of experience: April 13, 2023

Thumbnail of user hal21
Pennsylvania
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Great quality and delivered timely. Ove how cute they were

Date of experience: May 4, 2022

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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