• Bookmark

    Zazzle

2024 SITEJABBER AWARD

Zazzle

Write a Review

Overview

Zazzle has a rating of 4.5 stars from 10,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.8%
Positive
2,051
Neutral
52
Negative
60
View ratings trends
338
See all photos
How would you rate Zazzle?
Top Positive Review

“Perfect!”

Annabelle W.
12/20/24

My Christmas cards came so fast & are such great quality! The card stock is super thick and the picture is so vibrant! Overall a great experience and extremely well priced. Thank you Zazzle— I'll be using you for all my card orders from now on!

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Product was not satisfactory”

Elaine H.
12/14/24

The image I chose fit perfectly within the circle sticker, but when it arrived the image was not correct. When I peeled the sticker off the sheet, my dog's ear and tail were not on the sticker even though they were when I made the sticker. Hope this helps.

Date of experience: 12/4/24
See critical reviews

Reviews (10,567)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (950) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (121) delivery time (56)
Thumbnail of user sofiag101
New York
1 review
0 helpful votes
  • Send Message
January 30th, 2023
Verified purchase

I love my order! The paper was great quality and good colors!

Date of experience: January 30, 2023

Thumbnail of user delindab3
New Jersey
1 review
0 helpful votes
  • Send Message
January 30th, 2023
Verified purchase

I liked the variety 7 ease at personal designing. Good value

Reason I chose this business:

Came up on my google search:-)

Date of experience: January 30, 2023

Thumbnail of user anniek139
Louisiana
1 review
0 helpful votes
  • Send Message
August 14th, 2022
Verified purchase

Love everything! I got my save the dates and wedding invites from zazzle!

Date of experience: August 14, 2022

Thumbnail of user jessicag2065
Ohio
1 review
0 helpful votes
  • Send Message
January 30th, 2023
Verified purchase

Everything arrived timely and beautiful! Exactly as I ordered.

Reason I chose this business:

I use them for everything!

Date of experience: January 30, 2023

Thumbnail of user dawnp684
Delaware
1 review
0 helpful votes
  • Send Message
January 30th, 2023
Verified purchase

I ordered save the date cards. They arrived as promised.

Reason I chose this business:

Price and selection.

Date of experience: January 30, 2023

Thumbnail of user morganq32
South Carolina
1 review
0 helpful votes
  • Send Message
January 30th, 2023
Verified purchase

The invitations were good quality and fast delivery.

Date of experience: January 30, 2023

Thumbnail of user lisag2958
Washington
1 review
0 helpful votes
  • Send Message
January 30th, 2023
Verified purchase

Step-by-step process and very easy to customize your own Order.

Reason I chose this business:

Ease of use

Date of experience: January 30, 2023

Thumbnail of user richardf2111
California
1 review
0 helpful votes
  • Send Message
January 30th, 2023
Verified purchase

Cards were delivered earlier than expected. Excellent service

Date of experience: January 30, 2023

Thumbnail of user sharond1638
Virginia
1 review
0 helpful votes
  • Send Message
August 14th, 2022
Verified purchase

Easy to order a custom made card for my Uncle's 90 th birthday.

Reason I chose this business:

Zazzle had what I could not find elsewhere.

Date of experience: August 14, 2022

Thumbnail of user deang205
Massachusetts
1 review
0 helpful votes
  • Send Message
July 28th, 2022
Verified purchase

This was the first time I used Zazzle. It's great!

Reason I chose this business:

Has just what I need!

Date of experience: July 28, 2022

Thumbnail of user barbarad1840
Massachusetts
1 review
0 helpful votes
  • Send Message
July 28th, 2022
Verified purchase

Easy ordering, quick service, good stuff. Wish I had more money!

Reason I chose this business:

Sandra Boynton!

Date of experience: July 28, 2022

Thumbnail of user sarac804
Wisconsin
1 review
0 helpful votes
  • Send Message
July 28th, 2022
Verified purchase

Came much faster than expected! Adorable invitations!

Reason I chose this business:

Had the design I wanted

Date of experience: July 28, 2022

Thumbnail of user caitlinn35
Rhode Island
1 review
0 helpful votes
  • Send Message
July 28th, 2022
Verified purchase

Never have issues with ordering anything through zazzle.

Date of experience: July 28, 2022

Thumbnail of user yvonneb488
New York
1 review
0 helpful votes
  • Send Message
January 16th, 2023
Verified purchase

Thank you for delivering on time. The ordered label worked great.

Date of experience: January 16, 2023

Thumbnail of user courtnyes
Georgia
1 review
0 helpful votes
  • Send Message
January 11th, 2023
Verified purchase

Great, easy experience! I would definitely use them again!

Date of experience: January 11, 2023

Thumbnail of user dd758
Washington
1 review
0 helpful votes
  • Send Message
August 6th, 2022
Verified purchase

Ok, for the quality of print I would expect better

Reason I chose this business:

Came up in a search

Date of experience: July 7, 2022

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi there,
We are very sorry to hear you were disappointed with your recent order! We believe in 100% satisfaction so we've reached out to you directly via email so we can assist with a resolution!
Thank you,
Ryan

Thumbnail of user mitzid23
North Carolina
1 review
0 helpful votes
  • Send Message
July 6th, 2022
Verified purchase

The napkins were just as ordered. Thank you so much!

Date of experience: July 6, 2022

Thumbnail of user jacquilynb
California
1 review
0 helpful votes
  • Send Message
December 27th, 2022
Verified purchase

Great quality and beautiful invites! Love all the options to coordinate for more :)

Date of experience: December 27, 2022

Thumbnail of user bettiek
Texas
1 review
0 helpful votes
  • Send Message
April 5th, 2012

The item was well made. Will make another purchase.

Date of experience: April 5, 2012

Thumbnail of user lilianaf30
California
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

Good experience, it's easy to find the design I want and fast shipping.

Date of experience: June 12, 2023

Thumbnail of user bille565
Florida
1 review
0 helpful votes
  • Send Message
May 9th, 2022
Verified purchase

I order card on line and it comes in the mail What a country

Date of experience: May 9, 2022

Thumbnail of user jy37
California
2 reviews
0 helpful votes
  • Send Message
November 27th, 2014

Quality products at great prices and super fast shipping. Highly recommend!

Service
Value
Shipping
Returns
Quality

Date of experience: November 24, 2014

Thumbnail of user jahangirk5
Florida
1 review
0 helpful votes
  • Send Message
May 9th, 2022
Verified purchase

Good on time delivery and quality of paper, would recommend

Date of experience: May 9, 2022

Thumbnail of user jamielenes
California
1 review
0 helpful votes
  • Send Message
May 8th, 2022
Verified purchase

Super easy and fast shipping we definitely recommend

Date of experience: May 8, 2022

Thumbnail of user lexid26
North Carolina
1 review
0 helpful votes
  • Send Message
May 8th, 2022
Verified purchase

Quick processing time, easy to work with, and the badges came out beautifully

Date of experience: May 8, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

How do I know I can trust these reviews about Zazzle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Zazzle?