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Zazzle has a rating of 4.5 stars from 10,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Ordered. Came very quickly and looks excellent! Only complaint is that the envelopes have residual ink on them as if they didn't let the cards dry 100% before packaging. Luckily I'm not that picky lol got to send them out in a rush.
Rating: I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.
Shipping costs were too high. Very pleased with everything else.
Had exactly the design I was hoping to find for my mother’s 85th birthday celebration.
Date of experience: July 21, 2022
Amazing thank you cards! Loved the quality. Affordable and fast shipping!
Date of experience: July 21, 2022
The product looked great and I received them in a timely fashion.
Date of experience: September 24, 2022
Wonderful…my recipients loved their personalized cards
Date of experience: September 24, 2022
Great experience the website is easy to order from will use company again.
Was very pleased with my invites from 2017 for my Great Gatsby event.
Date of experience: July 9, 2022
The cards are a heavy stock, well made, and exactly what I needed.
Date of experience: May 4, 2022
The invitations were beautiful and shipped within days
Date of experience: May 4, 2022
Love the tie! It was shipped and delivered as expected.
The only place that had what we needed.
Date of experience: September 27, 2022
It was perfect! For child's birthday and everything came out wonderful!
Date of experience: May 4, 2022
The invitations are beautiful and I cannot wait to send them out. Thank you so much!
Date of experience: May 4, 2022
Quick delivery and great product! Would order again!
Date of experience: July 6, 2022
Excellent! The invitation was just how I expected! Good quality & beautiful colors!
It gives all the choices easy to make the perfect invitation!
Date of experience: September 23, 2022
Excellent Zazzle...
Enjoy this site.
Use often being a card person.
Date of experience: May 4, 2022
These shipped super fast! They are amazing quality! Thank you!
Date of experience: September 23, 2022
Website is super easy to navigate. Ordering our invitations was seamless.
Used you before.
Date of experience: September 23, 2022
My review is expensive trashy meaningless products.
Date of experience: June 27, 2016
My order came out exactly as I was hoping! And on time!
Date of experience: August 19, 2022
My order came in very fast and they do beautiful work!
They are reliable!
Date of experience: August 19, 2022
Vast selection of products and easy to create your own from templates.
Liked the designs.
Date of experience: May 5, 2023
Great experience! Order came fast. Item as expected.
Different sort of things you sell.
Date of experience: August 19, 2022
Overall happy with my purchase. I do feel that zazzle is getting a little too expensive.
Great designs and easy purchasing.
Date of experience: May 5, 2023
Save the Dates delivered in about 4 days after purchase. So excited to send out!
Date of experience: August 1, 2022
Easy, lots of room gor creativity, within a great format!
Date of experience: August 1, 2022
The thank you cards I ordered were done beautifully and delivered promptly.
The design was unique.
Date of experience: July 31, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Thank you for your feedback and we apologize for any frustrations you may have experienced. If you could message us your order information or your Zazzle account information, we would be more than happy to assist you. Thank you.