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Zazzle has a rating of 4.5 stars from 10,488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Ordered. Came very quickly and looks excellent! Only complaint is that the envelopes have residual ink on them as if they didn't let the cards dry 100% before packaging. Luckily I'm not that picky lol got to send them out in a rush.
Rating: I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.
I loved how my baby shower invitations came out. Will definitely order from here again.
Date of experience: March 27, 2023
Very fast service and detailed. Thank you so much!
Date of experience: March 27, 2023
Delivered as advertised, good quality and attention to detail
Date of experience: June 5, 2022
My invitations came out very nice and delivered fast
Date of experience: October 4, 2022
I use Zazzle often and it's always a good experience
Date of experience: June 5, 2022
I thought these were going to be full-sized greeting cards.
Date of experience: October 5, 2022
Was easy to order, great selection, good quality and speedy delivery
Like the designs
Date of experience: June 5, 2022
Great, fast and have continued to order from Zazzle
Date of experience: June 5, 2022
Always pleased with my purchases and the service. Thanks!
Liked the postcards
Date of experience: November 27, 2022
Great service! Delivered very quickly. Wish logo on bank was not so big
Date of experience: November 27, 2022
Very nice invites. Didn't realize the paper had texture, so nicer than expected
Ordered from them in the past
Date of experience: June 5, 2022
Order filled and product received in a timely manner
Recommended by a friend
Date of experience: June 5, 2022
Everything was exactly as expected and came in so quick!
Date of experience: June 5, 2022
Invitations are gorgeous and got them way sooner than estimated arrival date!
Date of experience: June 4, 2022
I think it looks great but the shipping price was a bit high.
Date of experience: June 4, 2022
Beautifully made and very prompt shipping. Thank you so much!
Date of experience: February 17, 2023
Love my stuff from The Prisoner tv series. Very nice quality.
Date of experience: June 4, 2022
Good quality, print out was clear. Delivered fast and nicely packaged so when you get ruined.
I love how the printouts look so I decided to try it out and I was happy for my decision.
Date of experience: June 5, 2022
Fast and easy will remind to my social media friends
Date of experience: June 4, 2022
Excellent choice of invitations, easy to design arrived just as ordered.
Date of experience: June 4, 2022
Incorrect text. Threw it away. Not worth asking for a refund.
Date of experience: June 4, 2022
Hi Ian,
We are very sorry to hear you were disappointed with your recent order! We've just reached out directly via email so that we can assist further!
Thank you,
Ryan
The Scripture postcards are beautifully done and perfect for my needs!
Date of experience: June 4, 2022
Minus shipping costs, which I understand, was very pleased with my order.
Thank you!
Selection and had exactly what I was looking for!
Date of experience: June 4, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Cameran,
I'm very sorry to hear you were not satisfied with your order. I have now sent you an email to help resolve this issue.
I look forward to your response.
Kind regards,
Craig