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Zazzle has a rating of 4.5 stars from 10,691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I had a product in mind I wanted to make. A Google search led me to Zazzle where I was able to create the product I envisioned. My project involved my own photos. The first template I chose was awful. I couldn't move the photos around like I wanted. I gave up on that one and found a different template to use. It worked like a photo editing tool should. My product was reasonably priced and arrived in less than a week. I am very pleased with how it turned out.
I only found 3 websites that offered the product I envisioned. I tried all three. Zazzle was the only one who allowed me to save my project before I was done creating. Although initially frustrated with the photo editing tool on Zazzle with my first template, the second one I tried was good and worked much better than the editing tools I tried on the other two websites. Product choice and photo editing/project saving abilities made me choose Zazzle.
Date of experience: May 15, 2024
I ordered some pieces to come in the mail. Even though I made the order for seven items (which was confirmed in the invoice) only 1 arrived.
I will not be recommending Zazzle to any friends or family until this problem is resolved
Date of experience: January 31, 2021
My order definitely met my expectations! I love my return address labels!
Date of experience: August 17, 2024
Do not do business with these folks! They indicate there could be a slight difference from their website to the end product, but really? What they provided was such a different color than what their web site shows, you cannot even read the t-shirt. They claimed they would make it right so I sent photos. They sent the exact same item. When I sent them another email, I get another automated response telling them to send them all the information I had just sent them. I'm done with their inability to determine colors and provide anything close to what they claim to provide.
Date of experience: January 24, 2018
Hello Frank,
I am so sorry to hear about printing issues you encountered with your recent Zazzle order and your overall experience. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Christine
Easy to order; good communication 👍
Signs come in different sizes and there are many choices and many products from which to choose!
Date of experience: July 24, 2024
I have purchased several personalized items from Zazzle and I am always pleasantly surprised. Each project has been perfect!
I love Zazzle!
Thousands of project ideas at affordable prices.
Date of experience: July 24, 2024
Order a product for my brothers funeral 10 days before and paid to have it expedited and had a latest promise date of the day of the event. After three calls and waiting an hour each time to be assured it would be here no later than the event (because they called "the production facility" to make certain). It's now theoretically being delivered by the Post Office a day after the event. So much for a $650+ order!
Date of experience: June 8, 2022
Hi Scott,
We are very sorry to hear of the issues you encountered with your order, that is certainly not the experience we strive for. I am glad to see you have been refunded in full for your order. Should you need anything more then we can be reached at social@zazzle.com!
Thank you,
Ryan
As usual customer service great delivery on time package as expected thank you.🙏
Have used Zazzle for many years and would highly recommend them to anyone.
I’ve right of choice good descriptions of the product are always appreciated and I believe Zazzle would be around for many years to come
Date of experience: June 3, 2024
Beautiful design, arrived sooner than expected. Very happy with my purchase.
Found the design on Pinterest
Date of experience: August 17, 2024
Found a great flag for my son's dorm. Arrived quickly and without issue.
It had the option i wanted and the price was reasonable.
Date of experience: August 17, 2024
Fast delivery! We love our invitations! Would buy again!
Date of experience: August 17, 2024
Outstanding looking cards and exceptional service time. Exactly as advertised.
Date of experience: August 17, 2024
Gorgeous cards! Came very fast and well done! Love my purchase.
Date of experience: August 17, 2024
Perfect. Item wa good quality and arrived on specified date
Quick delivery
Date of experience: August 17, 2024
Ordered birthday invitations for my 3 year old. Was please with the experience.
Date of experience: August 17, 2024
I received my order fast! And the quality is fantastic! Thank you
Seemed legit - and it was
Date of experience: August 17, 2024
It was an absolutely great experience. We were very happy with the results!
Date of experience: August 17, 2024
Awesome. Fast delivery. Great quality. Easy to create business cards.
Date of experience: August 17, 2024
The invitations are so cute and it was very easy to customize.
Price, personalization, selection, and it was one of the things that came up first in my Google search.
Date of experience: August 17, 2024
Would def order again! Very easy! Had the items I needed and will definitely shop with Zazzle again! Can't find what u sell anywhere else really! Thank you!
It had the unusual items I needed!
Date of experience: June 3, 2024
I like the stamp, although it ended up being such a tiny font I can almost not see it
Date of experience: August 15, 2024
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Tyler,
We are very sorry to hear that this issue has happened! However, we are glad to see that a member of our Customer Service team has reached out to you and put through an expedited replacement for you free of charge! You will receive email confirmation when this has shipped with your new tracking information!
Thank you,
Ryan