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Zazzle has a rating of 4.5 stars from 10,477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Ordered. Came very quickly and looks excellent! Only complaint is that the envelopes have residual ink on them as if they didn't let the cards dry 100% before packaging. Luckily I'm not that picky lol got to send them out in a rush.
Rating: I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.
Received order five days before expected delivery date.
Date of experience: April 25, 2022
The invites were perfect and arrived a week earlier than expected. Wonderful service!
Date of experience: April 25, 2022
Great service - hubby loved this item... wonderful Father's day gift!
Date of experience: July 3, 2022
Great experience with this company I would do it again
Date of experience: June 5, 2023
It's exactly like I ordered. Right on time! Love them!
Have bought from them before! Very reliable!
Date of experience: September 5, 2022
Website is easy to use, very quick turnaround, high quality product. Highly recommended!
Date of experience: September 5, 2022
Ordering and personalizing is easy! Order arrived in advance of ETA.
Ease of processing
Date of experience: September 5, 2022
My invitation's turned out perfect. Very happy w/the design&quality.
Because a design I liked showed up online
Date of experience: August 7, 2022
The personalization was exactly as I ordered. Fast delivery. Very pleased with your products.
You had the perfect graduation card.
Date of experience: August 9, 2022
I loved how easy it was to create the invitations.
A friend suggested Zazzle. Glad she did❤️
Date of experience: August 7, 2022
Super fast shipping, beautiful quality, and overall happy with my purchase!
I’ve used it before
Date of experience: August 9, 2022
The baby shower looks absolutely amazing. I am very happy with results.
I like their website.
Date of experience: August 7, 2022
Great experience. Never had an issue with this site
Date of experience: August 7, 2022
Easy to order, quality product, and timely delivery.
Date of experience: June 14, 2023
Arrived faster than expected and the prints were excellent quality!
There was an unbeatable sale that brought me to Zazzle, but based on the quality I will be a returning customer!
Date of experience: July 23, 2022
Easy and fast delivery! Price was nice. Shipping might be a little too much.
Date of experience: July 23, 2022
No interaction with a real person. The website was easy to manage.
Date of experience: December 9, 2022
Exactly what I needed. My logo stickers came out great! Shipped quickly. Would recommend this site.
Date of experience: June 24, 2022
Website is super user friendly and impressed with the quality.
Recommended by our wedding planner
Date of experience: June 24, 2022
Awesome, Quick turn around. Would recommend and will use again.
Looked online for dirt bike invitations for my son and they popped up.
Date of experience: June 24, 2022
Good. Everyone loves the design of our invitations.
Date of experience: June 24, 2022
Shopping was a breeze and the pins are exactly what I asked for.
They had unique designs and support local artists
Date of experience: June 24, 2022
Payed for expedited shipping. Around $24. Package arrived well past delivery date!
Date of experience: June 24, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Penny,
We are very sorry to hear of the delays you encountered with your order! As such, we have reached out directly with a resolution!
Thank you,
Ryan