• Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,296 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 94.4%
Positive
1,943
Neutral
51
Negative
64
338
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How would you rate Zazzle?
Top Positive Review

“Very Satisfied!”

Stephanie R.
9/9/24

This was my first time using Zazzle. I created a birthday invite for my twin boys. Easy to create & found the exact design I had in mind. Great quality & received it promptly. Loved being able to add the digital option as well.

Top Critical Review

“Body Butter Labels”

Millicent C.
10/21/24

Quick delivery and professional look for my body butter business, which includes the ingredients on the label. (When I opened my LLC business account my banker suggested I include them for people who have allergies.) I prefer thick, plastic labels bc they don't tear and can be re-applied if necessary; however these are a good value for the cost.

Reviews (10,296)

Rating

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Other

Reviews that mention popular keywords

customer service (948) business cards (318) wedding invitations (323) delivery date (99) credit card (79) quality product (119) delivery time (56)
Thumbnail of user millicentc17
Arkansas
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Quick delivery and professional look for my body butter business, which includes the ingredients on the label. (When I opened my LLC business account my banker suggested I include them for people who have allergies.) I prefer thick, plastic labels bc they don't tear and can be re-applied if necessary; however these are a good value for the cost.

Reason I chose this business:

Suggested on social media ad

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Millicent,

I'm really sorry to hear about the issues with your recently placed label order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Thumbnail of user stephanier2296
Georgia
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

This was my first time using Zazzle. I created a birthday invite for my twin boys. Easy to create & found the exact design I had in mind. Great quality & received it promptly. Loved being able to add the digital option as well.

Reason I chose this business:

Saw invites preciously created on Zazzle.

Thumbnail of user carolineh646
Texas
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

I'd been working with a local print shop to have birthday party invitations printed. Then, after two weeks of slacking, finally told me that their printers can't work with my sized paper. Ugh...I was designing on dazzle at noon on a Wednesday, they delivered around 2:00 that Friday. I was able to address them all and drop them at the post office by 6. Plus, the quality was great, and looked even better than my original plan. I'll definitely come here first next time! Thanks so much!

Reason I chose this business:

Time and ease of design

Thumbnail of user gamerisey
Michigan
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

This website allows you to do some amazing things with personalized cards. The 4 Star Rating is only because it can be a little complex, especially if you're not that familiar with using such a site. I'll definitely use Zazzle again. Awesome!

Reason I chose this business:

It allowed me to personalize a card for a vowel renewal

Thumbnail of user samanthas1774
Pennsylvania
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Zazzle was a pleasure to order from and delivered my order 10 days in advance of when it was supposed to be delivered. The thank you cards I ordered were gorgeous and I can't wait to send them out. My only complaint is that Zazzle doesn't offer free shipping if you are not a Zazzle plus member, and they are not transparent about how to cancel Zazzle plus if you start a trial but no longer want to continue. Otherwise great product if you don't mind paying for shipping!

Reason I chose this business:

Best products to price ratio

Thumbnail of user dawnr936
California
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

My thank you cards for our vow renewal guests are fabulous! Not to mention that it was quick and easy to order them. They arrived before I had even returned from my trip and I am happy with how they turned out!

Reason I chose this business:

I have used Zazzle for my invitations and was not disappointed. Great selection and service!

Thumbnail of user amberb1333
Minnesota
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

This product is absolutely amazing! The finish is phenomenal! Everything was spelt right and I am so excited to send these out! I showed them to some family members and everyone has been impressed with it!

Thumbnail of user lucyc518
New York
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

I ordered fridge magnets and birthday cards, for which I used the editing tool. The results were perfect and quite beautiful. I received so many compliments from the gift recipients. They all asked, "How did you do that?"

Reason I chose this business:

I had good experiences with Zazzle in the past; I like the artists, and your tools are easy to use. The delivery is beautiful, in the hard envelope.

Thumbnail of user karenb5508
Maryland
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

I will be using Zazzle for all event invitations moving forward! The process was so easy and fast, all while having full control of customizing your invitation to your own desire. I also really like the instant digital copy feature. Overall so happy with my purchase!

Reason I chose this business:

The best for invitations! <3

Thumbnail of user janetk1544
New York
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

The design and ordering process was really easy. I ordered 50 invites but need 7 more. I opted to create a few more myself since you have to order at least 25. They arrived VERY fast. I'll order more items in the future.

Reason I chose this business:

Recommended

Thumbnail of user torryanb
California
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

The turn around time was excellent and the website was easy to navigate through. The business cards came out just as I design it. Great customer service. Have a future partner in the business industry. Thank you!

Reason I chose this business:

Excellent customer service and expeditious delivery time.

Thumbnail of user savannahb136
Texas
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Zazzle has the cutest designs, is high quality materials and is so fairly priced. And I love how they offer so many different products. I've bought plates that match my invitations and banners that match my invitations. Everything always comes faster than expected too. I use it for every birthday party, halloween party, you name it. I get so many compliments on their products at my parties and I always rave about zazzle. Highly recommend.

Thumbnail of user katiep540
California
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

We absolutely love love love our cards! We actually changed the thank you cards into diaper raffle and bring a book cards and they look smashing! *******/10 recommend! Quick response and delivery as well as just an absolutely beautiful invitation card! Can't wait for my next party so we can use again!

Reason I chose this business:

I used Zazzle for my wedding invitations and thank you cards

Thumbnail of user halih16
Texas
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

A little smaller than I thought they were going to be but the quality of the work makes up for it. I do wish the background on the ID was more prominent but they may be my error. Love them and they'll work perfectly.

Thumbnail of user kennethandmarye
California
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

I would definitely purchase again from this seller and Zazzle. I purchased a very cute and beautiful tile of a valentine terrier. It looks just like Ivory, my pet terrier. It is even more cute and beautiful than I could have imagined. The terrier tile came in a very timely manner.

Reason I chose this business:

My daughter recommended this site to me.

Thumbnail of user elizabeths4815
Ohio
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

I knew in my head what I wanted the invite to look like and Zazzle made it possible to get it out of my head an onto paper in the easiest way possible! The shipping was super fast and the quality is spot on. I would not hesitate to use Zazzle again and again.

Reason I chose this business:

They had the template that matched my vision.

Thumbnail of user anitar493
Texas
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

I had ordered a set of business cards and needed to make a correction so ordered another box with the updated information. I paid to have them sent overnight and they arrived a little earlier in the day than anticipated! The final product is perfect! I was also notified by Zazzle the package had been delivered and then by UPS. Zazzle also followed up to make sure I received the order. Excellent experience!

Reason I chose this business:

Several designs to choose from for our landscape construction business in Arizona.

Thumbnail of user taylore171
New York
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

I decided to use Zazzle for an item that was available from multiple sites. Zazzle had the right price and delivery options and... I liked the name. The website is ready to use. My order and reorder were handled quickly and even arrived early. Plenty of communications about process and delivery. Lio use them again!

Reason I chose this business:

Options, costs, delivery.

Thumbnail of user kims2876
Texas
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

I had a great experience with this product! The order was easy and I received them even earlier than the promised date. Everyone thought the product was amazing! I will definitely order from them again! Thank you for the professional product!

Reason I chose this business:

I had purchased wine labels a few months back and they came out amazing!

Thumbnail of user conradm109
Nevada
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Zazzle has been "go-to," for business cards for my photography business. A plethora of templates and options allows me to customize each order to my specific needs. The cost and quick delivery are Always a breath of fresh air.

Thumbnail of user letitiad25
Illinois
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Such an easy experience! The poster came out beautifully! Creating the design was simple using the design tool. I was able to edit as many times and I wanted. The shipping got to me earlier than expected as well.

Reason I chose this business:

Used before to create a banner.

Thumbnail of user js2150
California
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

After some disastrous experiences with ordering custom mugs from other vendors, and watching them come apart in the dishwasher, I'm thrilled with the quality and production value of my cups from Zazzle.

Thumbnail of user hankf49
Nebraska
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

You people got it to me faster than predicted! Great work on the sign. The wire supports weren't strong enough when wind hit it and bent over. I drove two sticks in the ground and stapled the sign to them.

Reason I chose this business:

Have you ever thought of having a mailing address to this town. It’s halfway between LA and Vegas right off I-15. It’s called Zzyzx, formerly called Soda Springs…

Thumbnail of user darlab156
Wisconsin
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

The design was subtle and elegant and I loved that it could be totally customizable to our needs. Very easy to do, also, with lots of great font or design choices! The turn around time was amazing. The shower invites we're here in 5 days, 3-4 days sooner than anticipated!

Reason I chose this business:

So many designs that can be totally customized! The quality is fabulous. And the turn around time is fast!

Thumbnail of user taylorl293
Connecticut
2 reviews
0 helpful votes
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October 27th, 2024
Verified purchase

Paid a ton of extra money to get the sign the day before the party & ended up getting it during the party without a notification. We couldn't even use the sign & can't send it back since we got it personalized. We want a refund

Reason I chose this business:

Chose it because in the past I had good experiences ordering shirts from them as presents for family

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Taylor,

I'm really sorry to hear about the issues with your recently placed sign order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 5 days
Zazzle Support is here to assist you!

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4.5
10,296 reviews
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