Zazzle

Very disappointed on how long it took to get this item. The pictures on the pillows look blurry It looks cheap. The size was very disappointing. Total disappointment all around. The only reason why I kept it was because I did not want to go through the frustration and waiting to be able to get my money back for as long as I had to wait to get the item. I was lucky that I have a Florida Room and was able to use I'm on my patio furniture this was purchased for a living Room.

I basically just have to say the same thing as many people here! I ordered tshirts for my 1yr old daughter and my husband for
Christmas on 12/10. My email says expected to arrive 12/16. Now we are 3 days past Christmas, and it says it's still being made! I had to just show my husband a picture of what I ordered on Christmas morning, and now hope it arrives soon.
I ordered from zazzle a few years ago and had a great experience. I'm very disappointed with how this one has gone though. Hope the company figures out what went wrong to have so many disappointed customers.

Basically I created a logo for a hat, it was returned unable to be printed with issues, I called spoke directly with CSR about issues, corrected the issues, resubmitted, and it was rejected again. I sent a email back asking how this could be, and received a response that my order is now being processed. When I looked online it says my order was still cancelled, and when asking customer service about the order they have not responded.

Update - apparently this company cannot communicate internally. The order was cancelled but just didn't let the other person "confirming" my order know. So my suggestion is order at your own risk,

Ask before ordering t shirts. The ones I ordered came from Honduras, were thin, cheap and wrinkled when they arrived. I paid over $25.00 for each of the two shirts I ordered for gifts and they look like they are worth about $2.00-$3.00. They are embarrassing, and not worth the money I paid... and I NEVER pay that much for shirts, but they did have cute designs appropriate for the people I was giving them too. Never again will I purchase a t shirt from there without knowing it is a quality, name brand shirt.

The color was lighter than presented online and the gold lettering was blotchy with white showing through. Not sure if this was intentional to try and make it look glittery but the result looks like the printer was running out of ink. Paper quality was good hence the 2 star revoew vs 1 star. In addition the delivery date was later than promised. Unfortunately I do not have time to return them and reorder so I used them.

Placed an order on 11/20 for a Dec 5th birthday, ship to CA. Order showed shipped on 11/24, and as of Dec 5th, still not arrived. Contacted Zazzle CS, was told they are not sure and offered me for a replacement. As of today (Dec 15th) I still dont know when my replacement order will ship. This is all domestic shipping.

Very disappointing and will not order from them again.

Update on Dec 23,2020: after long wait, Zazzle finally delivered the replaced item to its destination. 20 days late. But its better than not arriving at all.

Ordered Coasters for gifts this Christmas from Zazzle.com and was extremely disappointed in the packaging and product. The coasters came in a plastic baggie.and look like somebody die cut round shapes, stamped a design in muted colors that smeared and put them in a zip lock baggie. This is fine if I were using them myself but the product presentation did not lend itself to be given as gifts especially for the price.

I'm writing this review I sit here on hold for half an hour so far during my lunch break calling Zazzle for the 7th time. Hey, 7th time's the charm right…anyway, my mom's present has been stuck in a "processing" state for almost four weeks. A bit worrisome at this point and I hope I didn't just lose my money to a website I thought finally I'd try for the first time. I honestly don't mind receiving it so late as much as I wish there had been some communication about the delay, no promises about the 7 business day manufacturing time plus 4-7 business days shipping... or even just a response to my case request and numerous calls. Zazzle, it saddens me to say that it will take a lot for me to return or to recommend to others!

Years ago I've ordered a few decals from zazzle and I was always pleased with my orders. But I decided to try them again and what a disappointment. The new decal dont stick to my laptop and I'm having a hard time getting a replacement. At this point I just want my money back, I'll order elsewhere.

My daughters first birthday is next month and we were in dire need of getting invitations promptly so we could send them out. I was excited they offered multiple options for shipping. I paid $50 dollars for zip shipping, order was placed on March 7th, I was suppose to receive them March 10th and my package never arrived! I decide to track my package with UPS for an update...come to find out it isn't set to arrive until March 13! What an absolute waste of $50 dollars. I better be getting a refund for shipping seeing as I paid for expedited costs only to receive them in a standard time frame! Very disappointed.

I purchased a shirt on April 20 for an event on May 7,2017. The order confirmed I would receive the item in 5-7 business days (with several days to spare.) As of Saturday, May 6, the last shipping day I could have received it before my event, I have yet to receive my shirt! I spoke with someone else who ordered the same shirt a few days earlier for the same event and they did not receive their shirt either. This is inexcusable.

Update: Zazzle eventually refunded my purchase price and let me keep the shirt. Unfortunately, that still didn't rewind the clock so I could have my shirt at the event I wanted it for.

Very easy experience, however the font on my napkins is wrong. The first name came out in all capital letters and then the second name came out correctly. First letter capitalized, the rest lower case. Unfortunately, l discarded all the packaging before I realized the mistake. Hence, I feel stuck with the napkins. I am pretty upset about it.

I'm actually a seller on Zazzle. I'm sorry to say Zazzle really doesn't consider the sellers their customers. I find we are the lowest priority. The reason most products come out as well as they do is because we design them well. Unfortunately we are often not paid reliably.We have items removed for copyright infringement even if there is no infringement. We have to hunt down and research problems that are usually mistakes made by Zazzle or their software. We are generally talked down to, ignored and made to feel unimportant because we aren't the "real customers" We promote our products, properly tag and name them, display them to sell... we make Zazzle profitable but to Zazzle we are just sellers.
Zazzle has major communication and customer relation deficiencies. They don't know how to run the business end though they have a decent machine for designing products. For now that is what's saving them.

I am trying to reach Zazzle to return a t-shirt that I ordered that was too big. They do NOT answer the phone( I do not have time to be on hold longer than 40 minutes) and have not replied to my e-mail. I am very frustrated. I have been calling for 4 days.Is this a ploy or do people actually reach them to return things? The t-shirt was very good quality and I have already ordered a new one in the correct size. I am so disappointed in the quality of service provided for returns that I am unsure if I will ever order from them again.

I ordered my wedding invitations from Zazzle because I loved the amount of customization they allowed and I was able to create an invite and extra cards for the luncheon and reception that I loved. BUT, first, I ordered 350 invites and only received 250 envelopes. As soon as I called them they said they would send more, but that was early last week and I still haven't gotten even an email saying they were sent. And, second, even though my miniature luncheon/reception cards were supposed to come, at the latest, 4 days ago and I STILL don't have them. And there's no sign of them coming. I called Zazzle support about this and they were completely unhelpful and unconcerned. They use a combined UPS/USPS delivery that takes extra time to process between carriers, it seems like. I wouldn't even know who to call at this point. I know that sometimes things fall behind, especially now, but this had way too many issues for one order. I'll probably never use them again.

The spacing/layout did not come out like the sample that the site showed when I filled in all the information. The ones I received moved around some text and then left a gap. If I had more time, I would have sent the back.

I ordered 50 wedding invitations for my wedding which ended up having an error. I sent in several requests to return and replace them with no answer. No one answers the phone!

This is for my wedding people!

We ordered a few different times through zazzle. The first and second batch of invitations, business cards we used as inserts, and return address labels all turned out perfectly. The last batch of invitations we got though were AWFUL. We had forgotten a few people last minute we needed to invite to our wedding and getting these out was time sensitive. This last batch came in torn packaging, the invitations were all bent and even the printing on the last batch was terrible. A few of the invitations had perfect circles missing in the top layer basically the size of like a cigarette circle you would see burned in a car. Super disappointed in the outcome of the last batch. I've reached out to support and heard nothing back at all.

Honestly, they still havent gotten back to me and it's been 4 days.

If I don't get my shipment in of my 3 mugs that have already been paid for will I get a replacement or my money back? So far I have not received them at all. They were ordered on the 1st and, as far I know, were shipped on the 1st. They cost me $16 to $17 or so and all together cost me $59.84 and standard shipping. My order before came just fine. I dunno what in the world.

We ordered wedding invitations. We paid expedited fees and still the order was shipped late and only half the order was ever received. Also not pleased with the quality. The back of the invitations looked like they had ink stains from the rollers. I cannot recommend Zazzle to anyone.

Zazzle did refund me after I chewed them out. But before they did that they told me they couldn't do a refund for a charge under X dollars. They said all they do was a credit toward future purchases. Really? I did not believe that for a minute. I pushed the matter and got my refund, magically. Of course, they had to make it sound like they were doing me a favor. Spare me.

So if this happens to you, stick to your guns and get your money back! It's not right that they trick people into signing up for an auto-renew membership.

I ordered two shirts two weeks before Christmas. I received them roughly a week after I ordered. The shirts were cheap quality and printing was very faint. The cream colored shirt was more beige/tan and I didn't like it. The other shirt was smaller than it should have been. I asked for replacements and was told I would get two day shipping to get them in time for the holidays. I received one shirt three days later. It is now 10 days later and CS says it hasn't been processed yet. They dont work weekends and will get back to me next week with an ETA. Seems like after the holidays getting orders out in a timely manner is no longer a priority. I have three emails in those ten days saying they will upgrade my shipping but not when it will ship. It makes no difference how they ship it if it doesn't ship for a month.

I am normally a CafePress person and will continue to be one. I ordered a present for Christmas and it came in over a week later than what Zazzle promised and was in two separate parts (I ordered a mousepad which is only supposed to be ONE item). I have reached out to them and hopefully they will accommodate.
The printing does look very nice but not worth the aggravation. Use CafePress instead.