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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,840 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.7%
Positive
2,247
Neutral
62
Negative
65
View ratings trends
339
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How would you rate Zazzle?

Reviews (10,840)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (952) business cards (321) wedding invitations (335) delivery date (101) quality product (127) credit card (79) delivery time (59)
Thumbnail of user alannal18
New Jersey
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Excellent! Fast shipping! Beautiful quality & not too expensive.

Reason I chose this business:

I know the quality is good

Date of experience: June 7, 2022

Thumbnail of user shanellg3
Virginia
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Quality announcements and fast shipping! Definitely recommend!

Reason I chose this business:

Repeat customer

Date of experience: June 7, 2022

Thumbnail of user jeremyw908
Maryland
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

Bags were exactly as described and they followed our design instructions perfectly.

Date of experience: August 14, 2023

Thumbnail of user tiffanyb854
Pennsylvania
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Excellent designs! Hard to pick just one with so many beautiful options!

Reason I chose this business:

Great reviews and very popular choice!

Date of experience: June 7, 2022

Thumbnail of user karenw2803
Georgia
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Invitations are gorgeous! Just what I was looking for

Reason I chose this business:

You had what I wanted

Date of experience: August 26, 2022

Thumbnail of user nathaliem90
California
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

Simple easy instructions, great prices and a lot of choices.

Date of experience: August 27, 2022

Thumbnail of user jenniferp2394
Massachusetts
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

The invitations were delivered quickly and came out beautiful

Reason I chose this business:

Best selection

Date of experience: August 26, 2022

Thumbnail of user caitlinm193
Pennsylvania
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Shipping is expensive and I needed it right away unfortunately!

Date of experience: August 26, 2022

Thumbnail of user kristyt79
Pennsylvania
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Product was beautifully done exactly as I wanted/needed!

Reason I chose this business:

Great pricing and easy to use website

Date of experience: August 26, 2022

Thumbnail of user miao28
Florida
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Im happy with my magnets I will be ordering again soon

Reason I chose this business:

My close friend recommended it to me

Date of experience: August 26, 2022

Thumbnail of user bryand408
Virginia
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Easy to create our product. It was quickly produced and delivered as ordered.

Date of experience: August 26, 2022

Thumbnail of user ashleym1630
Nebraska
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Love the baby shower invites! They're gorgeous and arrived quick

Date of experience: August 26, 2022

Thumbnail of user rachelf557
GB
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Lovely invitations! Came quickly and was great I could change the design to suit my needs.

Reason I chose this business:

Lots of options

Date of experience: August 26, 2022

Thumbnail of user jamesm8285
Sweden
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Over priced shipping on such small items. Good item

Reason I chose this business:

Random internet search

Date of experience: February 20, 2023

Thumbnail of user gloriaf674
Pennsylvania
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

These are exactly what I wanted!
Perfect for my upcoming Halloween party

Reason I chose this business:

I’ve used them before and have never been disappointed

Date of experience: August 27, 2022

Thumbnail of user katiey74
Vermont
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

My invites turned out beautiful and came earlier then expected! So happy!

Date of experience: August 24, 2022

Thumbnail of user taram570
Georgia
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Got my cards within a week and they look great! Very satisfied!

Reason I chose this business:

Ease of picture size, and competitive pricing

Date of experience: November 22, 2022

Thumbnail of user aubreya48
Virginia
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

My announcements arrived chipped, dented and bent.

Reason I chose this business:

Based off of reviews & friend’s personal experience.

Date of experience: August 24, 2022

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello Aubrey,

I am so sorry to hear about your order arriving damaged. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.

I look forward to assisting you further!
Thank you,
Katie Ann

Thumbnail of user sandrar1875
Mississippi
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

This is the second time I've ordered from Zazzle. Great invitations and fast shipping!

Reason I chose this business:

Went by the reviews.

Date of experience: August 24, 2022

Thumbnail of user dd773
California
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

Invites with wrong date. Should have a proof email

Reason I chose this business:

The product was cute. I have used Zazzle before and had great results!

Date of experience: August 24, 2022

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello D D,

I am so sorry to hear about your invitations. I’ll be reaching out to you directly via e-mail and I look forward to assisting you further!
Thank you,
Zazzle!

Thumbnail of user brandonb1393
Washington
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

I love it! Looks just like the picture, thank you!

Date of experience: August 26, 2022

Thumbnail of user maureenb483
New Jersey
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

Easy site to set up cards as desired with timely delivery.

Date of experience: August 24, 2022

Thumbnail of user garys2493
Missouri
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Easy to work with. Delivery of product was fast. No hassle!

Reason I chose this business:

Found them online.

Date of experience: November 22, 2022

Thumbnail of user santiad1
Florida
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Loved the pictures. They were great. Would buy again

Date of experience: November 21, 2022

Thumbnail of user dominiquen34
California
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Great, thank you so much! Very easy and stress free experience!

Date of experience: August 26, 2022

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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