Zazzle

Hi guys I decided to give you a go. But so disappointed when I received my purchase of a personalised passport cover. It looked like a skinny piece of cardboard I cannot give this as a gift it looked too cheap so went out and bought something else

Made a great design, ordered it, paid for it, everything was going great, then they cancelled my order, failed to communicate it to me, then completely left me hanging and didn't try to help out. I get it, there are some designs that they are not allowed to produce, but I really wish they would have told me this ahead of time and made a better effort to tell me my order was cancelled.

I ordered from their Australian site: Zazzle.com.au.
Nice items arrived on time and intact but were a bit expensive especially with higher postage charges than I expected. Postages seemed more than when I order from Amazon US.
Products arrived and were as described so its a good site for unusual customised presents. I dealt with customer service over several emails as I lost my account password. Never got back into my account as they didnot help or really seem very interested, their last email suggested "start another account". I did but am still unhappy that I cant access my old data. Poor service which I have rarely found in US department stores. Online needs to do it better. Difficult to recommend based on price and service. Use if desperate.

Why does zazzle don't take responsibility of tracking order when delivered to a courier? I am very disappointed that my ordered shirt last November 4 didn't arrived. Just replied on email as below then i can't do any follow up on RRD. I wan't to refund my money. I am unhappy with Zazzle tracking of order deliveries. Needs more improvement to make customer happy. It should be end to end, ensuring that customer orders are successfully delivered.

"The tracking number we have on our system for your order is: RRD**************, and is for a courier service called RRD International.

Beyond this, having left RRD's custody, we unfortunately have no more available active information on the transit status of your package."

As a seller, they'll do anything to keep the little money you made. They rely on the slavery of others. The most anyone can make, doing full time with amazing art, would probably just be hundreds. Not all it's made out to be.
As a buyer, everything is over priced. I get phone cases from skinit.com instead. Zazzle just seams to be one giant money machine and I don't like that... wouldn't reccomend.

I give it 2 stars only because I got my mugs on time but I was missing part of my order. I sent an inquiry and got a rude reply 72 hours. I sent the original request because my packing slip and email said 3 items shipped and I only received 2. I should have read the reviews here first...

I ordered 4 personalized masks April 27th, 2020 to be delivered by their estimated date May 21st -29th. 41 days since order no masks and updates or time estimate after I sent them a message. I will not use them again. Adhere to your dates and don't underestimate it to get orders in. Since Covid19 I know things changed but I got orders from outside the US within weeks not months.

The customization of the plates/napkins was beautiful however, the plates themselves were of cheap quality. Had to purchase plastic chargers to place them on. For the price (over $2 per plate) expected more.

I spent $44 for 100 business cards they were pretty but the paper quality is cheap very flimsy even though I spent extra for the better Quality paper. Never again! Also I had to wait 14 days for delivery. Going back to Vista print!

Awesome site to get my Army loving son some cool designs on shirts, till I get to the shipping charge… $17 shipping for 1 kids t-shirt and 1 kids sweatshirt. That's crazy. No way will I pay that for 2 shirts. So sad cuz I would have purchased multiple times.

I ordered from Zazzle the same 4 items for 4 different people who all lived at the same address. Saying all that, you'd think that all 4 items would be delivered to those 4 people at that location at the same time, right? Well, Zazzle doesn't apparently think so. One of the people got their item on one day, and so forth. Talk about them sloppily handling those 4 orders. If I want to order something online again, I seriously doubt I'll order anything from Zazzle ever again.

The font on-line is much different than print. When I received the invitations, the font was hardly legible. It was small and the color was terrible. I went with what was recommended as I thought it looked nice on-line so I would recommend that you don't use colors / font sizes that people can't read when they actually get the invite.

When ordering my invitations I missed putting the time on them…I was disappointed that no one from Zazzle contacted me when reviewing my order. Although it was my fault it was missed I was very disappointed that a company that does this work daily would not have reached out to see if the time was left off on purpose.

I ordered invitations. They are adorable and accurate.
I forgot to enter the promo code before I submitted the order. Even though I contacted them immediately, the company refused to apply the code. They told me I would have to cancel the order and recreate the invitation.
Also in my haste, I spent an extra $17.50 on envelopes I don't need. As I was placing the order it suggested I buy envelopes. It made it seem like they were not included. I ordered 10 invitations and the smallest amount of envelopes I could buy was 25. But my fault for not taking the time to check or call.

I placed an order on Dec 8. I received an E-mail with Tracking information. However, for the last 2 days I have attempted to log into my account in order to obtain tracking status on my purchase but have been unable to do so. I have requested to reset my password (more than once) in the last 2 days but have not received E-mail with instructions to reset (yes, I have checked spam folder). I have tried to use the company's web site to contact them via E-mail but it loops me right back around to log into my account to contact them! I can't get into my account, that is the problem. Right now I am very frustrated and if I could cancel my order I would.

I ordered invitations etc. The belly bands never came and you simply cannot get ahold of anyone. No one answers the email inquiries and if you try to call the "hold" time is > 20 minutes. Ridiculous. I wouldn't both with them. There are too many other places that have much better service to help you if something goes amiss.

Now I have to stay on hold for 20+ minutes to try to get a refund for something I never got. Horrible

If I had known how long it would take to process an order I never would have placed an order with Zazzle. I still haven't recieved a tracking number and it has been almost three weeks. Other than that developing the label and ordering was easy, too bad the processing takes so long. Maybe if you know in advance that it will take up to a month to recieve, you'll wait patiently. I did not know and needed them a bit sooner.

I recently ordered from Zazzle for the second time. The first time they sent the completely wrong product to the recipient (it was a gift) who lives out of state so I couldn't even return it. This time, I indicated it was a gift on the order form, and tried to pay for expedited shipping, but their website erased all of that and made it not a gift order with standard shipping. So now I'm delivering a late birthday present with a receipt. Nice. I even tried to fix the issue, but they got back to me too late and said there was "nothing they could do." I don't know why I decided to trust this awful website again, but they will never get my money a third time.

I ordered a specially printed t-shirt as a birthday gift. It was a women's size small. When it arrived, even though the tag indicated in was a women's size small, it could not have been larger than a youth medium. Also, the print quality was terrible! When I spent nearly $30 to get this gift, I really expected more. I am not sure if I want to give Zazzle a chance to fix this or not. For sure, I will not order from Zazzle again and if I hear of anyone doing so, I will let them know of my experience.

The Zazzle website was easy to navigate through and to customize my own words for military funeral thank you cards for my uncle. Lastly, arrived ON TIME and the quality paper and envelopes were excellent. Highly recommend.

Ordered 25 invitations for my mother. The order was very slow to arrive and the only thing in the box was 19 envelopes! She spent a good part of the day on the phone with Zazzle. She was told they would take several days to print and then several days to get to her. She wanted them to be overnighted to her and offered to pay for this, but was told that can't be done. The party is quickly approaching and no invitations. Customer service can't give us a definite arrival date. I can't recommend Zazzle after this experience.

Paid about 25$ for some (about a dozen)round erasers with an image printed on one side-. Turkeys- for my 3rd grade students. Within about 30 minutes of use, almost all of the image had rubbed off. Waste of money.

I loved the cards I picked out. I was tired from work while placing my order that was my mistake. Had I recognized that is was going to cost over $15 for shipping I would not have ordered these cards!