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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Happy with my order, from beautiful designs, to fast shipping. Also satisfied with the quality.
The order process was seamless, and the delivery was here so fast I thought it had to be wrong. I was impressed'
The invitations were great but I felt I paid a little too much for paper.
I ordered it and my badge was delivered within a week. It's great!
Perfect theme quick delivery. Love them so much. Definitely use you again
It was perfect just how I wanted it. The perfect experience I love it
I ordered the change of address postcards and they arrived early and were absolutely beautiful.
Wonderful experience. Please contact me so I can order more!
Quick & fast; shipping was faster than expected which was greatly appreciated.
Muy buena, todo fue muy rápido. Excelente servicio, lo volvería a utilizar
I had a great experience with the company and with everything I ordered
Business cards look great! They were delivered on time and exactly as ordered.
Easy to customize your tags, high quality, good customer service and they are constantly send you email for checking how everything it's going
The invitations are adorable. Fast delivery. They were actually delivered early!
Love my new business cards! I don't have a logo for my business yet, but I was able to find sinething just right from your site.
It looks great and it came quickly in the mail! I will use Zazzle again in the future.
Zazzle has a wide variety of templates to choose from. The website is easy to navigate. Customizing was easy and quick. Ordering ad delivery was quick.
Great prompt service. Invitations turned out beautifully.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.