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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Stacking up cards tend to be pretty pricy for cards but it's worth it with how they feel and the quality. These cards are definitely meant for a special occasion and it shows. Plus it's customizable. I like customizable
Easy ordering process, fast shipping, excellent product received.
Convenient. Product just as expected. Easy editing on website
The order process was simple and I received my order before the due date. I would order from you again
Invitations were exactly as requested! Beautiful and vibrant! Great quality!
The flying pig plates and napkins were an instant success and exclaimed about over and over. Thanks!
Quick delivery and professional look for my body butter business, which includes the ingredients on the label. (When I opened my LLC business account my banker suggested I include them for people who have allergies.) I prefer thick, plastic labels bc they don't tear and can be re-applied if necessary; however these are a good value for the cost.
Easily made a cute thank you postcard.
I loved them and the prompt delivery!
Created custom napkins for our wedding, they came quickly and are perfect!
I received my order quick and they were just what I thought I was ordering
This was my first experience and sooo happy someone told me about zazzle. The reheasal card I ordered came beautiful and no typos. I received them in a timely manner. Definitley will revisit this site and do business again with them.
They came very fast and they are perfect… i never really thought i'd have to make something like this in my life, but they came out beautiful
Easy to design - user friendly templates. I do wish shipping was quicker for a better price.
I had to edit my invitations a few times and somehow my phone number was incorrect. The font was too small to see. I'm happy with the invitations overall and will use a label maker to make the correction.
Never ordered from Zazzle I was very pleased with my order. Perfect
I liked the look of my order it's very colorful and fitting for the occasion. Just wished I knew a little bit more about the company before I placed my order.
You people got it to me faster than predicted! Great work on the sign. The wire supports weren't strong enough when wind hit it and bent over. I drove two sticks in the ground and stapled the sign to them.
Stickers look great!
Good quality! Good price! Just the right size!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Millicent,
I'm really sorry to hear about the issues with your recently placed label order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan