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ZazzleReviews 12,660

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

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Nevada
1 review
0 helpful votes
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Quick and Simple
October 21, 2024

Stacking up cards tend to be pretty pricy for cards but it's worth it with how they feel and the quality. These cards are definitely meant for a special occasion and it shows. Plus it's customizable. I like customizable

Date of experience: October 11, 2024
New York
1 review
0 helpful votes
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Beautiful wrapping paper
October 21, 2024

Easy ordering process, fast shipping, excellent product received.

Date of experience: October 11, 2024
Georgia
1 review
0 helpful votes
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Great
October 21, 2024

Convenient. Product just as expected. Easy editing on website

Date of experience: October 11, 2024
Massachusetts
1 review
0 helpful votes
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Beautiful invitations
October 21, 2024

The order process was simple and I received my order before the due date. I would order from you again

Date of experience: October 11, 2024
Texas
1 review
0 helpful votes
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Beautiful Invites!
October 21, 2024

Invitations were exactly as requested! Beautiful and vibrant! Great quality!

Date of experience: October 11, 2024
Indiana
1 review
0 helpful votes
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On time & good quality
October 21, 2024

The flying pig plates and napkins were an instant success and exclaimed about over and over. Thanks!

Date of experience: October 11, 2024
Arkansas
1 review
0 helpful votes
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Body Butter Labels
October 21, 2024

Quick delivery and professional look for my body butter business, which includes the ingredients on the label. (When I opened my LLC business account my banker suggested I include them for people who have allergies.) I prefer thick, plastic labels bc they don't tear and can be re-applied if necessary; however these are a good value for the cost.

Date of experience: October 10, 2024
Zazzle S. Zazzle Rep
over a year old

Hi Millicent,

I'm really sorry to hear about the issues with your recently placed label order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Tennessee
1 review
0 helpful votes
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Easy thank you postcards!
October 21, 2024

Easily made a cute thank you postcard.
I loved them and the prompt delivery!

Date of experience: October 10, 2024
Louisiana
1 review
0 helpful votes
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Very satisfied
October 21, 2024

Created custom napkins for our wedding, they came quickly and are perfect!

Date of experience: October 10, 2024
Virginia
1 review
0 helpful votes
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Wonderful experience
October 21, 2024

Exactly what I expected for our wedding! Quick shipping!

Date of experience: October 9, 2024
New York
1 review
0 helpful votes
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The invitations were beautiful
October 21, 2024

I received my order quick and they were just what I thought I was ordering

Date of experience: October 9, 2024
Pennsylvania
1 review
0 helpful votes
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This was my first experience and sooo happy someone told me about zazzle. The reheasal card I ordered came beautiful and no typos. I received them in a timely manner. Definitley will revisit this site and do business again with them.

Date of experience: October 9, 2024
Washington
1 review
0 helpful votes
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Celebration of my moms life invites
October 21, 2024

They came very fast and they are perfect… i never really thought i'd have to make something like this in my life, but they came out beautiful

Date of experience: October 9, 2024
Missouri
1 review
0 helpful votes
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Always stunning artwork
October 21, 2024

Easy to design - user friendly templates. I do wish shipping was quicker for a better price.

Date of experience: October 9, 2024
Michigan
1 review
0 helpful votes
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I had to edit my invitations a few times and somehow my phone number was incorrect. The font was too small to see. I'm happy with the invitations overall and will use a label maker to make the correction.

Date of experience: October 8, 2024
California
1 review
0 helpful votes
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Exactly what I ordered.
October 21, 2024

Never ordered from Zazzle I was very pleased with my order. Perfect

Date of experience: October 8, 2024
Alabama
1 review
0 helpful votes
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Invitation orders
October 21, 2024

I liked the look of my order it's very colorful and fitting for the occasion. Just wished I knew a little bit more about the company before I placed my order.

Date of experience: October 8, 2024
Nebraska
1 review
0 helpful votes
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Trump didn't like it.
October 21, 2024

You people got it to me faster than predicted! Great work on the sign. The wire supports weren't strong enough when wind hit it and bent over. I drove two sticks in the ground and stapled the sign to them.

Date of experience: October 8, 2024
California
1 review
0 helpful votes
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Stickers look great!
October 21, 2024

Stickers look great!
Good quality! Good price! Just the right size!

Date of experience: October 8, 2024
Arizona
1 review
0 helpful votes
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Great service
October 18, 2024

I placed an order for my grandson baby shower. Cards were great.

Date of experience: October 8, 2024