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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The quality of your products are great and delivery is very fast.
Paid a ton of extra money to get the sign the day before the party & ended up getting it during the party without a notification. We couldn't even use the sign & can't send it back since we got it personalized. We want a refund
Great quality and cute napkins. Easy ordering and arrived very fast. Love the napkins and my family does too. They are to be used at a reception honoring the life of my mother.
Thank you!
I knew in my head what I wanted the invite to look like and Zazzle made it possible to get it out of my head an onto paper in the easiest way possible! The shipping was super fast and the quality is spot on. I would not hesitate to use Zazzle again and again.
The picture was a little blurry but that might be might fault.
Same exact invitation cards I had done. Delivery was quick as well! ((:
My invitation was easy to adapt to my words and I received them very quickly. I will choose Zazzle again.
I appreciate that it was an easy ordering process with a quick turn around time.
Everything arrived as expected and came earlier than originally promised
Love the design and the card quality. The champagne shimmer is so nice!
Beautiful Invite that will be perfect for my daughters 1st Birthday.
It's a beautiful baptism invitation that I will be putting in my son's Baby book. Everyone commented on how nice it was.
Zazzle was a pleasure to order from and delivered my order 10 days in advance of when it was supposed to be delivered. The thank you cards I ordered were gorgeous and I can't wait to send them out. My only complaint is that Zazzle doesn't offer free shipping if you are not a Zazzle plus member, and they are not transparent about how to cancel Zazzle plus if you start a trial but no longer want to continue. Otherwise great product if you don't mind paying for shipping!
We absolutely love love love our cards! We actually changed the thank you cards into diaper raffle and bring a book cards and they look smashing! *******/10 recommend! Quick response and delivery as well as just an absolutely beautiful invitation card! Can't wait for my next party so we can use again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Taylor,
I'm really sorry to hear about the issues with your recently placed sign order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan