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ZazzleReviews 12,718

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

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Kansas
1 review
0 helpful votes
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Great Purchase!
October 27, 2024

Very happy with the purchase! Delivery was quicker than anticipated.

Date of experience: October 17, 2024
Oregon
1 review
0 helpful votes
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Amazing!
October 27, 2024

Same exact invitation cards I had done. Delivery was quick as well! ((:

Date of experience: October 17, 2024
Georgia
1 review
0 helpful votes
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Great experience!
October 27, 2024

My invitation was easy to adapt to my words and I received them very quickly. I will choose Zazzle again.

Date of experience: October 17, 2024
California
1 review
0 helpful votes
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Excellent
October 24, 2024

Great customer service, very happy, Thank you.
I can count on Zazzle for all of my party needs!

Date of experience: October 14, 2024
Washington
1 review
0 helpful votes
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I appreciate that it was an easy ordering process with a quick turn around time.

Date of experience: October 14, 2024
District of Columbia
1 review
0 helpful votes
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Order arrived early
October 22, 2024

Everything arrived as expected and came earlier than originally promised

Date of experience: October 12, 2024
Maine
1 review
0 helpful votes
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Beautiful product
October 22, 2024

Love the design and the card quality. The champagne shimmer is so nice!

Date of experience: October 12, 2024
Iowa
1 review
0 helpful votes
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Great
October 21, 2024

Got the invitation early! I love the invitation and so did my family.

Date of experience: October 11, 2024
Louisiana
1 review
0 helpful votes
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Great Invite
October 21, 2024

Beautiful Invite that will be perfect for my daughters 1st Birthday.

Date of experience: October 11, 2024
Texas
1 review
0 helpful votes
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Beautiful baptism invitation
October 21, 2024

It's a beautiful baptism invitation that I will be putting in my son's Baby book. Everyone commented on how nice it was.

Date of experience: October 11, 2024
New York
1 review
0 helpful votes
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Beautiful Thank You Cards
October 21, 2024

Zazzle was a pleasure to order from and delivered my order 10 days in advance of when it was supposed to be delivered. The thank you cards I ordered were gorgeous and I can't wait to send them out. My only complaint is that Zazzle doesn't offer free shipping if you are not a Zazzle plus member, and they are not transparent about how to cancel Zazzle plus if you start a trial but no longer want to continue. Otherwise great product if you don't mind paying for shipping!

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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The best decision I've made!
October 21, 2024

We absolutely love love love our cards! We actually changed the thank you cards into diaper raffle and bring a book cards and they look smashing! *******/10 recommend! Quick response and delivery as well as just an absolutely beautiful invitation card! Can't wait for my next party so we can use again!

Date of experience: October 11, 2024
Nevada
1 review
0 helpful votes
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Quick and Simple
October 21, 2024

Stacking up cards tend to be pretty pricy for cards but it's worth it with how they feel and the quality. These cards are definitely meant for a special occasion and it shows. Plus it's customizable. I like customizable

Date of experience: October 11, 2024
New York
1 review
0 helpful votes
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Beautiful wrapping paper
October 21, 2024

Easy ordering process, fast shipping, excellent product received.

Date of experience: October 11, 2024
Georgia
1 review
0 helpful votes
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Great
October 21, 2024

Convenient. Product just as expected. Easy editing on website

Date of experience: October 11, 2024
Massachusetts
1 review
0 helpful votes
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Beautiful invitations
October 21, 2024

The order process was simple and I received my order before the due date. I would order from you again

Date of experience: October 11, 2024
Texas
1 review
0 helpful votes
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Beautiful Invites!
October 21, 2024

Invitations were exactly as requested! Beautiful and vibrant! Great quality!

Date of experience: October 11, 2024
Indiana
1 review
0 helpful votes
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On time & good quality
October 21, 2024

The flying pig plates and napkins were an instant success and exclaimed about over and over. Thanks!

Date of experience: October 11, 2024
Arkansas
1 review
0 helpful votes
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Body Butter Labels
October 21, 2024

Quick delivery and professional look for my body butter business, which includes the ingredients on the label. (When I opened my LLC business account my banker suggested I include them for people who have allergies.) I prefer thick, plastic labels bc they don't tear and can be re-applied if necessary; however these are a good value for the cost.

Date of experience: October 10, 2024
Zazzle S. Zazzle Rep
over a year old

Hi Millicent,

I'm really sorry to hear about the issues with your recently placed label order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Tennessee
1 review
0 helpful votes
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Easy thank you postcards!
October 21, 2024

Easily made a cute thank you postcard.
I loved them and the prompt delivery!

Date of experience: October 10, 2024