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ZazzleReviews 13,234

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

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Florida
1 review
0 helpful votes
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Creative Offerings
November 22, 2024

I was looking for rehearsal dinner invites and found a theme that works perfectly! There were many more product options besides the cards and envelopes so it was fun choosing!

Date of experience: November 12, 2024
North Carolina
1 review
0 helpful votes
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Love the wrapping paper
November 22, 2024

Perfect wrapping paper for my daughters birthday. The cheerleading paper was a great purchase and she loved it.

Date of experience: November 12, 2024
Texas
1 review
0 helpful votes
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Super cute custom wrapping paper
November 22, 2024

Loved our experience! We will definitely be ordering again!

Date of experience: November 12, 2024
Illinois
1 review
0 helpful votes
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Beautiful
November 22, 2024

Just what I ordered! Each sign came as ordered. Great quality.

Date of experience: November 12, 2024
Michigan
1 review
0 helpful votes
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Amazing!
November 22, 2024

All the invites turned out amazing and are exactly what I wanted. They also came in within a few days of placing the order.

Date of experience: November 12, 2024
Washington
1 review
0 helpful votes
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Wedding Invites
November 22, 2024

I ordered my wedding invites on a Tuesday morning and got them on Saturday. Super fast shipping will definitely order from again!

Date of experience: November 12, 2024
Minnesota
1 review
0 helpful votes
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Order placement
November 22, 2024

My favorite place to order cards from! Super fast delivery!

Date of experience: November 12, 2024
Florida
1 review
0 helpful votes
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Very cute!
November 22, 2024

Fast shipping and very cute design. High quality birthday invitations. My daughter loves them, and all of our family thought they were adorable 🥰

Date of experience: November 12, 2024
California
1 review
0 helpful votes
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As expected
November 21, 2024

The order was as expected and mailed quickly! Would highly recommend

Date of experience: November 11, 2024
NL
1 review
0 helpful votes
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I Got Scammed.
November 21, 2024

I paid over 18€ just to know that my order got cancelled without a Refund. I Dont trust this site after realizing that my order got cancelled without a refund. My Design wasnt even Inapropriate.

Date of experience: November 11, 2024
Zazzle S. Zazzle Rep
over a year old

Hi Denis,
It does appear your order was cancelled as it included imagery from the game 'Roblox', for which Zazzle does not have the license to produce merchandise for. An email was sent to you confirming this, as well as confirming that you would receive a full refund for this cancelled order. If you have not yet received this refund, please contact us at social@zazzle.com.

You can read further on our content policy here: https://help.zazzle.com/hc/en-us/articles/219144348-What-Content-is-Acceptable-for-Designs-on-Zazzle

Thank you,
Ryan

New Jersey
1 review
0 helpful votes
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My experience with Zazzle was pleasant and easy. Would have been better, only if they offered colored envelopes for my order.

Date of experience: November 11, 2024
Alabama
1 review
0 helpful votes
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Great Service
November 21, 2024

Great service and quality invitations. They offered a variety of invitations and options which was nice to have.

Date of experience: November 11, 2024
Illinois
1 review
0 helpful votes
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Fast delivery, quality is GREAT!
November 20, 2024

These invitations were everything I had wanted/hoped for. I got them for my baby shower and I'm SO excited to start sending them out!

Date of experience: November 10, 2024
South Carolina
2 reviews
0 helpful votes
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This was my first experience on Zazzle and extremely impressed with the quality and promptness. Will have my continued business!

Date of experience: November 10, 2024
New York
1 review
0 helpful votes
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Beautiful invitations
November 20, 2024

These were perfect for my holiday open house. Easy to customize and quick shipping. Thank you.

Date of experience: November 10, 2024
Georgia
1 review
0 helpful votes
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Great experience
November 19, 2024

Getting the template was easy, all I had to do was edit the information then add the amount that I wanted to my cart. Quality was great and I received my invitations in about 5 days from order. Thank you Zazzle.

Date of experience: November 9, 2024
New York
1 review
0 helpful votes
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Thank you wedding cards
November 19, 2024

Love how they came out! Easy to change and modify to my wedding theme!

Date of experience: November 9, 2024
Ohio
1 review
0 helpful votes
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Happy
November 19, 2024

It's was user friendly to place my order, was delivered in a timely manner, and I am SO pleased with the invitations I ordered! Thank you!

Date of experience: November 9, 2024
Florida
2 reviews
0 helpful votes
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Nice paper!
November 19, 2024

My order came in fast and the paper quality was much better than I remember from an order a few years ago!

Date of experience: November 9, 2024
Florida
1 review
0 helpful votes
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Muy bonito
November 19, 2024

Las invitaciones que compre estaban muy bonitas todo el diseño y colores estaban muy bien 👍

Date of experience: November 9, 2024