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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Easy to design - user friendly templates. I do wish shipping was quicker for a better price.
I had to edit my invitations a few times and somehow my phone number was incorrect. The font was too small to see. I'm happy with the invitations overall and will use a label maker to make the correction.
Never ordered from Zazzle I was very pleased with my order. Perfect
I liked the look of my order it's very colorful and fitting for the occasion. Just wished I knew a little bit more about the company before I placed my order.
You people got it to me faster than predicted! Great work on the sign. The wire supports weren't strong enough when wind hit it and bent over. I drove two sticks in the ground and stapled the sign to them.
Stickers look great!
Good quality! Good price! Just the right size!
Very good experience. They are adorable little tags for the party favors. Fast delivery and Good Quality
They look exactly the same as in the picture. It was also quick shipping
I love the way the magnet looks but I mistakenly thought it would have a magnet attached to allow it to be worn on clothing without poking a pin hole in it!
Great custom stickers! Good quality too! Exactly what I need fast.
Excellent custom binder. Exceeded my expectations and great customer service.
I had so much fun making my business cards and stickers thank you, Zazzle
I will be using Zazzle for all event invitations moving forward! The process was so easy and fast, all while having full control of customizing your invitation to your own desire. I also really like the instant digital copy feature. Overall so happy with my purchase!
It came out exactly as pictured! Perfect for work. I love having this visual for families.
Beautiful, good quality cards and envelopes. Easy to design your own. Fast shipping
Zazzle had beautiful designs for my retirement party invitation and the delivery came right on time!
Easy to navigate, quick turnaround. We are ordering just one invite at a time so we can compare and tweak things before we order our full bundle.
My items arrived quickly and look exactly how I expected them to look. I plan on ordering from here again in the future.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.