Zazzle

Don't order from this company! I ordered my son's baptism invites in April its mid may now!... and I still don't have the "replacement order" was supposed to be here today and now they said maybe Tues! Thats over 4 mote days of waiting for this "express mail"! This is an absolute joke I've spent over 220 bucks and still have my product! This is not fair! This is sooo not cool! I just want my invites for my baby's baptism!

I ordered several items for Christmas. The items were delayed--not shipped when promised. Tried to call almost daily to inquire, and each time I called I got a voicemail which stated that due to high volumes, they cannot answer my call, nor could I leave a message. The voicemail instructed me to leave an email at their support email address, which I did--3 times--all unanswered. My intent was to have it forwarded to where we'll be for Christmas, as we are no longer at the address I'd asked them to ship to. Now that my items are shipped (according to their "status") I've tried to track my package, which I cannot do as there's no link to allow that, that I can see. So I have no idea when it'll arrive. I would not order from them again. Period.

Do not order from this company. They have a great practice of taking your money and then later, if they feel the image is in violation of something, they will cancel the order but keep your money. At some point they will eventually give it back so they say. However, I am not in the habit of handing money over to a company that takes your money and then decides to not make it.

I was initially denied to make a particular mug, and then I changed the graphic at which point they denied me again. In the meantime, they are holding onto over $40 of my money. I know its not that much money but its the principle.

Do not use this service.

I ordered two shirts two weeks before Christmas. I received them roughly a week after I ordered. The shirts were cheap quality and printing was very faint. The cream colored shirt was more beige/tan and I didn't like it. The other shirt was smaller than it should have been. I asked for replacements and was told I would get two day shipping to get them in time for the holidays. I received one shirt three days later. It is now 10 days later and CS says it hasn't been processed yet. They dont work weekends and will get back to me next week with an ETA. Seems like after the holidays getting orders out in a timely manner is no longer a priority. I have three emails in those ten days saying they will upgrade my shipping but not when it will ship. It makes no difference how they ship it if it doesn't ship for a month.

Amazing fast service with it being so close to holidays and excellent quality products so far with several orders
I've even received several orders early with all of the current holiday rush
I will definitely give 5 star for Zazzle on quality and timeliness.
I highly recommend Zazzle to anyone and I'll be ordering more soon.

Great site! The products are great quality and you get them fast! If you're making your own product then just be careful with their online tools. It can be easy get white space on the image if you don't line it up correctly. Good news is that they have 100% satisfaction guaranteed so you can just return the product if it wasn't printed correctly. Overall, I think it's a great site.

Each time I update my review, they respond saying they have sent me e-mails to help resolve my problem. My problem is that I don't know where my package is; the tracking number they have given me returns an error. The e-mails they have sent do not tell me where my package is but rather make excuses as to why I can't track it yet or they just apologize for any inconvenience. So for the sake of transparency, please respond to this post, on here, telling me where my package is and when I will be receiving it. If you can't do that, don't bother commenting on my post with more of your lies.

Every time I order from Zazzle I am more and more impressed. This company goes out of their way to make things happen for their costumers. I ordered everything I needed for my engagement party through Zazzle and was impressed by every piece and their prices. I recently ordered my first photo Christmas card ever and did not realize the estimated delivery was two days after Christmas. When I emailed and asked if there was anything they could do to get it to me before Christmas they went out of their way to expedite the order and ship it to me overnight. I am beyond pleased with this company. They truly care about their costumers and their work which is rare these days. I 100% recommend Zazzle for all your design needs.

Zazzle did refund me after I chewed them out. But before they did that they told me they couldn't do a refund for a charge under X dollars. They said all they do was a credit toward future purchases. Really? I did not believe that for a minute. I pushed the matter and got my refund, magically. Of course, they had to make it sound like they were doing me a favor. Spare me.

So if this happens to you, stick to your guns and get your money back! It's not right that they trick people into signing up for an auto-renew membership.

Zazzle offers a lot of different products that range all over the place. So far with my couple of purchases I've been extremely happy with Zazzle, not only with the products they sold to me, but also how quickly they shipped it off. One of the better web sites I've used so far.

I have been a loyal customer of zazzle for many years. Unfortunately, my last two orders went terribly. For the first one, I received one of my items but not the other. Two months later, somehow the intended recipient received two of the same item that had never arrived earlier. For the second order, it was canceled twice with no notice. The only reason I discovered the cancellation is that I checked on the shipping status online. I still dont know why the order was canceled. In addition to these problems, I have found that my recent orders have taken way longer than usual to get to me. On the several occasions I have tried to contact zazzle about these issues, the online chat button was never available, the wait to talk to a person on the phone was over an hour, and I did not receive a response to my emails. I will be using other companies from now on.

The coupons I had were great and I got a good deal on the shirts I bought. The shipping route was a bit ridiculous because it went in the wrong direction instead of coming on the day it was expected. My previous experience with purchasing a shirt from this website was much better.

I ordered invitations for our 50th wedding celebration. Kathy was very pleasant, walked me through the ordering process, tweaked my order, and I am very, very
Pleased with the results. She deserves 10 stars instead of 5. I could not ask for a better experience for ordering online. Super helpful! Thank you Kathy, you are SUPER. **** GREAT JOB*****

I wish there were 0 stars as option. I ordered a mouse pad and a card for my husband's birthday last month and I never received it, it's been more than 30 days and nothing, when I complained they refunded, e 3 days later, but I wasted my time creating a present for my husband and he never got it, he was so excited about it because he was studying the subject. On the email they had the nerve to say "they would make an exception in refunding me this time because I'd have to return the product to receive a refund" mind you! I wouldn't be requesting refund if I had gotten the product I paid for! Websites like this should be shut down as a Scam.

I am normally a CafePress person and will continue to be one. I ordered a present for Christmas and it came in over a week later than what Zazzle promised and was in two separate parts (I ordered a mousepad which is only supposed to be ONE item). I have reached out to them and hopefully they will accommodate.
The printing does look very nice but not worth the aggravation. Use CafePress instead.

Avoid Zazzle. Their site is incredibly buggy whether running chrome, firefox or safari.
It takes alot of time to create an order and then to receive an email a couple days later that the order is cancelled because the logo won't render is unacceptable. Why not simply provide us an email asking for a new logo to be submitted? So, had to create another order and we'll see if that goes thru and arrives on time.

I've used zazzle for wedding invitations, graduation invitations, address stamps, rsvp cards, custom envelopes, and thank you cards. The customization options are amazing, and adding more images, texts, or even a new overlay to create a completely different color and texture cost nothing extra. Everything is such high quality, from the quality of the matte paper to the quality of the envelopes to the quality of the pictures. I am always insanely excited to have a reason to order again, as I love designing and making my product look exactly how I want it.

I placed 2 orders. One in 4/29/2020 and one on 5/5/2020. As of today, I have not received the entire order even though my bank account was charged when I ordered the items instead of when they ship! I have tried calling and emails many times and their response, to say the least, is extremely underwhelming! I would not recommend ordering from this company even though the products (face masks) I have received are adequate.

Ordered a custom ornament and submitted copy to be printed. Item delivered had a dark streak down the center. Quality Control is non-existent as they just send out product as fast as they can without verifying that it would be acceptable. Too late to return it and have it re-made as it is a gift.

I am terribly disappointed with this website. The design is perfect but I am totally unsatisfied with the customer service. I contacted them a thousand times, and all that this guy Jesse has to say is "your payment has not been confirmed wait few more days". I have a Christmas celebration and have ordered the mugs for everybody to get them at least by the middle of November. I am in Australia and ALL the phone numbers are from US. Why do they have an Australian domain website zazzle.com.au if they do not have a customer service here? I am terrible sorry because I am already thinking that I will lose all this money with ghost mugs. I have been trying to speak with the company and no feedback, not a word from them. All that I want is a word with someone to confirm my order and send it by November 20th or my money immediately back!

It was very upsetting to see that $400+ worth of wedding invitations were just thrown in the box. Some of the invitations were damaged to as they got dirty from a hole in the box. I feel if a little bit more care would go in to packaging then it would've changed to my experience.

I recently used the Zazzle online application to create customized wedding invitations and was disappointed in the items I received. As a result, I emailed the Zazzle support team and asked for a full refund. I expected them to give me a hard time and to make me pay for the shipping of my product back to them. However, to my surprise, Zazzle took care of me and gave me a full refund. I will be using this company for future items and I love the unique things I can find on there. The wedding invitations are a good idea as well, but I suggest ordering a sample before making a full purchase. GO Zazzle!

I really enjoyed it. I stumbled across it doing a Goggle search for an invitation, so I designed and ordered my invitation ton Zazzle. It was great. The order was filled fast and the invites were mailed to me in no time. LOVE THEM! I received so many compliments on them. They were a hit!