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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Same exact invitation cards I had done. Delivery was quick as well! ((:
My invitation was easy to adapt to my words and I received them very quickly. I will choose Zazzle again.
I appreciate that it was an easy ordering process with a quick turn around time.
Everything arrived as expected and came earlier than originally promised
Love the design and the card quality. The champagne shimmer is so nice!
Beautiful Invite that will be perfect for my daughters 1st Birthday.
It's a beautiful baptism invitation that I will be putting in my son's Baby book. Everyone commented on how nice it was.
Zazzle was a pleasure to order from and delivered my order 10 days in advance of when it was supposed to be delivered. The thank you cards I ordered were gorgeous and I can't wait to send them out. My only complaint is that Zazzle doesn't offer free shipping if you are not a Zazzle plus member, and they are not transparent about how to cancel Zazzle plus if you start a trial but no longer want to continue. Otherwise great product if you don't mind paying for shipping!
We absolutely love love love our cards! We actually changed the thank you cards into diaper raffle and bring a book cards and they look smashing! *******/10 recommend! Quick response and delivery as well as just an absolutely beautiful invitation card! Can't wait for my next party so we can use again!
Stacking up cards tend to be pretty pricy for cards but it's worth it with how they feel and the quality. These cards are definitely meant for a special occasion and it shows. Plus it's customizable. I like customizable
Easy ordering process, fast shipping, excellent product received.
Convenient. Product just as expected. Easy editing on website
The order process was simple and I received my order before the due date. I would order from you again
Invitations were exactly as requested! Beautiful and vibrant! Great quality!
The flying pig plates and napkins were an instant success and exclaimed about over and over. Thanks!
Quick delivery and professional look for my body butter business, which includes the ingredients on the label. (When I opened my LLC business account my banker suggested I include them for people who have allergies.) I prefer thick, plastic labels bc they don't tear and can be re-applied if necessary; however these are a good value for the cost.
Easily made a cute thank you postcard.
I loved them and the prompt delivery!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Millicent,
I'm really sorry to hear about the issues with your recently placed label order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan