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Zazzle has a rating of 4.5 stars from 10,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Really good quality, better than expected. Will order again
Date of experience: July 30, 2024
Positive experience overall. Easy ordering and fast delivery.
Not sure- easy process
Date of experience: July 30, 2024
Great! Second time ordering from Zazzle and would definitely recommend
Date of experience: July 30, 2024
Great quality item. Exactly what was described. Arrived quickly!
Date of experience: July 30, 2024
Ordered a Notary stamping was here faster than they said it would be
Popped up on my feed
Date of experience: July 30, 2024
I loved how my badge ID came out, good quality and fast delivery.
Date of experience: July 30, 2024
Got my order quicker than advertised and the shirt is great. Thanks.
Found what I wanted - will likely order from
Zazzle again.
Date of experience: July 30, 2024
Absolutely love our invites! The template was so easy to edit and they turned out perfect!
The great deals!
Date of experience: July 30, 2024
The product was exactly as described and what my wife wanted.
Found it on Google Search.
Date of experience: July 30, 2024
It was very easy to do and everyone loves them………………………………
Date of experience: July 30, 2024
Great experience - I like the variety, processing and shipping was faster than expected.
I had a negative experience with a different printing company and Zazzle offers more designs.
Date of experience: July 30, 2024
I called Zazzle and Aoife from Customer Support helped me. She had patience and was excellent with my concerns. She fixed my issues and was very nice and friendly.
Excellent Customer Service Aoife!
Thank you
Date of experience: May 10, 2018
The order was easy to place, and I received it in a timely manner.
I ordered a National Sweepstakes Convention shirt, and Zazzle is the Company that they chose to make our shirts.
Date of experience: July 30, 2024
Great experience with designing and receiving the address stamp
Date of experience: July 30, 2024
Product was exactly what I ordered! Perfect for my crafting project.
I’ve purchased tshirts from Etsy with the Zazzle connection. Also, the customization on a non-self-inking stamp was a great option.
Date of experience: July 30, 2024
Return address labels look terrific! Just as ordered. I would definitely consider Zazzle next time.
Lots of options
Date of experience: July 30, 2024
Easy to design. Very sturdy and vibrant. I will order more soon
Date of experience: July 30, 2024
This web site is totally awsome from the product timing everything. I made 3 orders the second one I canceled they reinvered me the same day into my account. So I reorder again. I am one that does not trust the internet to buy stuff but this is the first time and I really am happy. I have already recommended this website to my family and friends. I will order again. They also give you good discounts.
Date of experience: April 3, 2012
I am graduating Sat. May 14th and ordered a custom made shirt for a party I'm having on Thurs. And I have not heard a peep about it since placing the order on Fri. I sent an email and NO response and called the CS dept and have been sitting on hold for 37 minutes or more now; so for now I am not happy with the (Customer) Service. I do not appreciate and/or like this as I need to know if I'm going to have a shirt on Thurs. And if not need to find another alternative.
Date of experience: May 9, 2016
My delivery came much quicker than the estimated delivery time, which was nice. The product I received was as advertised, which was also great.
It had what I was looking for
Date of experience: July 2, 2024
If I could give this company a zero, I would. They don't answer their customer care phone line. I was promised my product either May 6th or 7th. It is now the 8th and no product. Pathetic. I ordered this product for the surprise Prom I'm doing at home for my senior who is missing prom because of this virus. I am very thankful, I didn't order anything for graduation as most likely it wouldn't arrive. Never dealing with this company again. It's a complete scam. DON'T THROW AWAY YOUR MONEY. I am so upset.
Date of experience: May 8, 2020
Hi Tracy,
I'm sorry to hear that your are having issues with your order. I will reach out to you via email very shortly.
Thank you,
Peter
Kathy helped me out with a personalized item that
Had to be redone ( my error). She redid the item for me and made me feel so happy with the result. The item was for my coworker who was leaving the company and she aided in expediting my order st no charge.
Wow! I wish more companies were like this. I will be definitely be doing more business with Zazzle and will be telling others of this website!
Thanks Kathy & Zazzle!
Date of experience: July 12, 2017
Ordered a key chain with a clip art of a frog with a first name. After paying over $13 for shipping it finally came. The graphic and name were so tiny it looked like a dirt spot. Took over 3 weeks to get a response for a return. They told me because I approved the personalization, it was basically my fault. There was plenty of room on the key chain to make the graphic and personalization bigger. There was not an option to tell them this common sense request. I was too EMBARASSED to give it as a gift. The tell you SATISFACTION GAURANTEED but I was offered some sort of credit. I found their response to be arrogant, how dare they. My 3 year old could have done a better job. Was a little piece of paper glued crookedly in a circle.
Tip for consumers:
Stick with Personal Creations or Things Remembered!
Date of experience: January 3, 2015
Hi Angela. We appreciate your feedback regarding your recent order. We do see that you've been in touch with our team and you have been refunded for the order. Please feel free to reply to the e-mail you received if you have any further questions or concerns. Thank you.
I ordered birthday invitations 2 weeks ago. My order would process for 4 days so I called to see what the delay is. They said they are having trouble with the cardstock so I reordered with a different type. A week later still the same problem. I cancelled the order than made a new one with a completely different paper and ordered overnight delivery. 2 days later I don't receive it and call them again and they said that paper is having trouble but they chose one for me and said they would send it out that day. Well I email them asking if they sent it yet and they say no we cannot make any changes we are having some issues and my order needs to be canceled again. Well it is time for the party now 3 weeks later and the issue was never resolved and I never got any cards. They did not inform me about the problems and would not communicate about them. I had to reach them to get any answers. Will never use this again, they are so dishonest I am sickened by the lying and poor communication.
Date of experience: August 8, 2013
My wedding invitations turned out great. The quality of them is wonderful. The only thing I would recommend is having someone that proof's your designs. I had changed the numbers to 25 instead of 23 and it left the RD behind it. So my invitations say the 25RD of June. My mistake and thankfully it wasn't my primary invitation.
I was recommended to Zazzle by a friend and really liked the different options available.
Date of experience: April 28, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Thank you for your feedback and we apologize for the inconvenience. It looks as though a member of our CS Team has already reached out and assisted you. If you should have any further questions or concerns, please feel free to respond to their email. Thank you.