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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,892 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.7%
Positive
2,291
Neutral
66
Negative
63
View ratings trends
339
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How would you rate Zazzle?

Reviews (10,892)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (952) business cards (324) wedding invitations (336) delivery date (101) quality product (127) credit card (79) delivery time (59)
Thumbnail of user aimeec247
Florida
1 review
0 helpful votes
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January 22nd, 2025
Verified purchase

First time using Zazzle! Definitely would use again for future ideas.

Date of experience: January 12, 2025

Thumbnail of user edwardw2169
New York
1 review
0 helpful votes
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January 22nd, 2025
Verified purchase

Zazzle has a very smooth ordering process, the order came quickly and it was of great quality.

Reason I chose this business:

I have used Zazzle before and I am impressed with products.

Date of experience: January 12, 2025

Thumbnail of user michelled2716
Virginia
2 reviews
0 helpful votes
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January 22nd, 2025
Verified purchase

Order was delivered in a timely fashion and they looked just as I wanted. Thank you

Date of experience: January 12, 2025

Thumbnail of user jodileep
Illinois
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

I had thought I ordered a linen gray fabric binder similar to a look book feel but a binder. It was an image of a gray linen binder. Other than that the print job looked good. It was suppose to be delivered on the 1st Nov and I didn't get it until the 5th of Nov. I paid extra for shipping

Reason I chose this business:

Hoping for fast turn around and quality material

Date of experience: November 6, 2024

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Jodie,
We are very sorry to hear you were unhappy with the binder you received. We do include a message on our product page on a pop up and the product description advising this is a simulated effect, we do apologize if this was missed. I am glad to see you have been assisted with a refund at this time. Please reach out to us at social@zazzle.com if you require further assistance.

Thank you,
Ryan

Thumbnail of user heidih1134
Utah
1 review
0 helpful votes
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January 19th, 2025
Verified purchase

I hate being forced to write fifty characters when all I wanted to say was timely delivery

Date of experience: January 9, 2025

Thumbnail of user lucyc518
New York
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

I ordered fridge magnets and birthday cards, for which I used the editing tool. The results were perfect and quite beautiful. I received so many compliments from the gift recipients. They all asked, "How did you do that?"

Reason I chose this business:

I had good experiences with Zazzle in the past; I like the artists, and your tools are easy to use. The delivery is beautiful, in the hard envelope.

Date of experience: October 30, 2024

Thumbnail of user deborahs5216
Arizona
1 review
0 helpful votes
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December 24th, 2024
Verified purchase

Looks nice, a little on the pricey side, but like the nice sturdy backing, and the array of size options.

Reason I chose this business:

Size options

Date of experience: December 14, 2024

Thumbnail of user julieb4841
Ohio
1 review
0 helpful votes
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January 20th, 2025
Verified purchase

Was beautifully done just wish it was bigger. Was here sooner than stated.

Date of experience: January 10, 2025

Thumbnail of user danielleg1484
Hawaii
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

Ordered my wedding invites through Zazzle! Couldn't have been a better experience! Within a couple days of placing our order we had our invites delivered and they were so perfect!

Reason I chose this business:

It had the best template design.

Date of experience: November 20, 2024

Thumbnail of user kennethn1169
Florida
1 review
0 helpful votes
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January 20th, 2025
Verified purchase

Fun choosing the design and script. Easy to order. Prompt delivery

Reason I chose this business:

Looking for different type of return address labels.

Date of experience: January 10, 2025

Thumbnail of user joyf373
Massachusetts
1 review
0 helpful votes
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January 20th, 2025
Verified purchase

This is the second time I ordered from Zazzle. Both experiences were very positive.

Date of experience: January 10, 2025

Thumbnail of user hannahr1117
Texas
1 review
0 helpful votes
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January 19th, 2025
Verified purchase

The delivery was sooner than expected! Absolutely love the card quality!

Date of experience: January 9, 2025

Thumbnail of user alexandrat268
Arizona
1 review
0 helpful votes
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January 19th, 2025
Verified purchase

I had a positive experience with this order and received it quickly.

Date of experience: January 9, 2025

Thumbnail of user kristinj312
Wisconsin
1 review
0 helpful votes
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January 19th, 2025
Verified purchase

Exactly as expected and arrived on time. Easy to work with..

Date of experience: January 9, 2025

Thumbnail of user candicer221
Pennsylvania
1 review
0 helpful votes
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January 19th, 2025
Verified purchase

Invitations for my sons first birthday were so easy to order and look great!

Date of experience: January 9, 2025

Thumbnail of user elainey126
Pennsylvania
1 review
0 helpful votes
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January 19th, 2025
Verified purchase

Just as expected. Thank you. Will browse Zazzle again for gifts

Date of experience: January 9, 2025

Thumbnail of user selinag52
Washington
1 review
0 helpful votes
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January 19th, 2025
Verified purchase

Details were on point and very visible. Made my project stand out. Super cute.

Reason I chose this business:

Great deals, always gives more than I can think

Date of experience: January 9, 2025

Thumbnail of user madisonb943
Ohio
1 review
0 helpful votes
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January 19th, 2025
Verified purchase

It was easy to design and turned out amazing! We received them so fast!

Date of experience: January 9, 2025

Thumbnail of user jeremyb2187
Maryland
1 review
0 helpful votes
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December 28th, 2024
Verified purchase

Great quality. We designed an airline ticket as a Christmas present for kiddos. Arrived on time and looked fabulous

Date of experience: December 18, 2024

Thumbnail of user heidif426
Florida
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

I was looking for rehearsal dinner invites and found a theme that works perfectly! There were many more product options besides the cards and envelopes so it was fun choosing!

Date of experience: November 12, 2024

Thumbnail of user luzf67
New Mexico
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

I love that I can personalize and change things on my items. And that there's alot of options to choose from. I am always excited when I place my order and can't wait to receive it in the mail. They're always unique and special to me, and I don't have to wait too long to have it with me.

Reason I chose this business:

Lots of different options and love that I can add my own personal touch and preference.

Date of experience: November 6, 2024

Thumbnail of user erinl779
Texas
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

Item was easy to customize and design, arrived quickly and looks great. Excited to gift it for Christmas.

Reason I chose this business:

Friend recommendation

Date of experience: December 10, 2024

Thumbnail of user darlenec829
Indiana
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I was a little skeptical when I first ordered. Sometimes some things I have ordered aren't always as they seem from places
Wi I placed my order and was pleased with the promptness and how nice the product was

Reason I chose this business:

Had what I was looking for

Date of experience: November 5, 2024

Thumbnail of user maryp6058
Florida
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

The card said "enclosure card" on the sample and when they personlized it for me that printed "enclosure card" on it also

Needed it fairly quickly and it arrived on time

Reason I chose this business:

Beautiful designs

Service

Date of experience: December 15, 2024

Thumbnail of user lainat4
Massachusetts
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

I ordered this card for a good friend of my daughter's for her birthday, and both she and her mom loved it and how personalized it was.

Reason I chose this business:

Google search

Date of experience: December 10, 2024

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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