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Zazzle has a rating of 4.5 stars from 10,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Very easy to order and add statement. Love the amazing Mardi Gras design. Added photo and made the invitation that much more personal.
On-line and interested in quality. Very happy with this purchase. Cards came out amazing and shipment very quick.
Date of experience: June 13, 2024
They charged me an extra $24 for overnight shipping, total lie. They shipped order a week. Later, missed a big kick. Off event. They do not respond to complaints.
Bad business practices, rip off.
Date of experience: October 15, 2022
I ordered 75 postcard style reception invites and they came exactly as I had hope. Delivery time was very prompt as well. The price wasn't too bad either so I would use Zazzle again. Thank you!
Google search and zazzle had better pricing I guess
Date of experience: March 27, 2024
Using the site to customize the image was mostly really good but a bit frustrating in terms of interface as adjusting and manipulating multiple elements (overlaying text, etc) felt unwieldy.
Google result.
Date of experience: December 15, 2023
I ordered some wedding invitations on feb. 27th and paid for express shipping to receive by March 4th all I received was the stamps I called them on the 7th because my order was not complete was told they where going to expedite my order for the 10th on the 10 all I received was envelopes when I called again they said it was a mistake they have to remake the invitations im so upset will never shop here again.
Date of experience: March 11, 2022
Hi Teedee,
We are very sorry to hear of the issues you encountered with your invitation order! We can be reached at social@zazzle.com where we would be more then happy to investigate this further for you!
Thank you,
Ryan
So many charming designs to choose from. Fast delivery, high quality labels that are thick and do t tear when you peel them off the wax backing. Thanks so much.
Happy repeat customer
Date of experience: December 12, 2023
Purchased new business cards. The package was originally delayed donto shipping but they ultimately arrived on time. Great quality as anticipated.
I've used Zazzle in the past for my wedding.I know them to be prompt and have great quality products.
Date of experience: July 2, 2024
My wedding photos on this card turned out great! I wasn't expecting the vibrant colors. This was a beautiful postcard. Thank you so much! God bless you! 🙌🏾
I just came across it...
Date of experience: March 29, 2024
Awesome and packaging was neat and nothing broken! It was also handled with care!
They have really good products and they are very reasonable as well when it comes to their prices!
Date of experience: July 24, 2024
I love that you have all sorts of designs for anything and anyone. I was really happy with my shopping experience! Our wedding invitations even arrived early!
Tons of unique designs!
Date of experience: October 17, 2023
Beautiful entrance board for my wedding. Was easy to create and edit and shipped fast. Came exactly as pictures!
Date of experience: June 3, 2024
Purchased this design for daughters bridal shower. Went a little crazy because everything is so much fun and creative! Artist was very helpful creating a recipe card, too!
Quick shipping, easy and fun to use site, & good prices on quality products.
Date of experience: April 28, 2022
Just reading how "no good service" will affect my order plans. Actually I've already been hit up for a membership not needed or asked for. Thanks everyone for all your post. I believe you.
Date of experience: January 17, 2018
Hello Ella,
We’re sorry you feel this way. You may rest assured that every order made at Zazzle is backed by a 100% satisfaction guarantee. We want you to love your creation. If you are not satisfied for any reason with the final result, you may return your unused order for a replacement or refund within 30 days of purchase.
If you decide to change your mind feel free to e-mail us at support@zazzle.com and we would be happy to make sure everything is in order with your purchase.
Thank you,
Christine
SO FAR I'VE HAD SOME UPS AND DOWNS REGARDING PRINTING ISSUES ON SHIRTS, HOWEVER, I BELIEVE IT TO BE MY FAULT AS YOU'RE WARNED BEFORE PROCESSING IF YOU'VE INCREASED SIZE AND IT MAY AFFECT YOUR DESIGN QUALITY.
CUSTOMER SERVICE IS EXCELLENT, SHIPPING IS VERY QUICK
Date of experience: May 6, 2014
Perfect Christmas gift for my hubby. Pictures of him and our grandsons. Pillow turned out beautiful. Colors are vibrant and very clear. I would order from Zazzle again!
Ordered different item before and liked it. Thought I would give it another go.
Date of experience: August 11, 2022
In the last two months I've ordered Save the Date and Wedding invitations. Workmanship was excellent; exactly what I wanted. Expedited shipping; would order from these artists anytime!
Knew of friends who had used them.
Date of experience: July 23, 2022
I like the items at Zazzle however, when you purchase a card and then to ship it is more than the card---shipping was over $7.00, probably won't order again.
Date of experience: June 29, 2022
Baby shower cards were ordered last minute and with the option to ship them early, they had arrived on time. Our guest have already received them as well! Great quality.
Date of experience: May 21, 2022
Styles were easy to search and select. My order arrived within 5 days, which I really needed! Quality looked great - especially for the price compared to other options.
Pricing is better than Minted with comparable product
Date of experience: August 14, 2023
We've been trying to get in contact with somebody to return this $#*!ing mess they sent us! If we don't receive anything back we're taking legal actions asap! Promise!
Date of experience: June 9, 2014
Perfect prints. Shipped quickly! I plan on using this site again in the very near future! I recommend it to anyone who has ever thought about printing posters or photos!
Date of experience: January 12, 2014
Good Luck getting something you actually want printed. Check out their "content guidelines". What you can make is SEVERELY limited. What a crock. Not going to even give them the time of day.
Date of experience: July 26, 2016
Hello Kay,
I’m so sorry that we were unable to print your design. Unfortunately we do have to abide by our content guidelines, as well as, those that are set by our vendors. However, I would love the opportunity to make this right for you. I’ll be reaching out to you directly via email.
I look forward to assisting you further!
Thank you,
Christina
Designing Birthday party invitations for my 6 year old was very easy, we looked at the templates together, she chose jumping unicorns, the rest took about 10 extra minutes.
Date of experience: August 14, 2022
Wonderful selection of products. Wish there had been more writing space on the invitation. Disappointed that colored envelopes were not available. Final product very attractive. Arrived very quickly.
It had what I wanted.
Date of experience: April 26, 2023
Amazing product and my daughter loved her customized shoes! LOVED them.
They took a bit of processing time, so plan accordingly - probably give it a good 3-4 weeks. But definitely worth the wait.
Date of experience: January 31, 2012
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Tom,
I am so sorry to hear about your order arriving later than expected. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann