Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Zazzle has many lovely products, but some items are quite pricey. I would enjoy shopping here more often if the prices were lowered, or if they would at least consider free shipping.
Date of experience: November 3, 2013
Not only are my invitations gorgeous, but they arrived within a mere few days with just regular shipping! Zazzle continues to be my go-to place for all invitations — I recommend highly!
Because of my previous excellent experiences! :)
Date of experience: July 7, 2022
I ordered gorgeous invitations from Zazzle and they turned out perfectly! These came with boring white envelopes but beautiful matching custom envelopes were offered too.
Do NOT, do NOT order the custom envelopes from Zazzle! There is a clear disclaimer that these envelopes take 3-4 weeks to produce because they are "hand done." However, the company that manufactures these envelopes is absolutely HORRIBLE! They misaligned my printing (my address on the back flap) so it was half cut off but shipped it out to me anyway--no quality assurance check?! Also, the glue (at least in the linen material option) is not adhesive enough so your envelope sides will pop right open--a had to add a drop of super glue to each side of over 150 envelopes! There is NO way to rush a re-order even though the mistakes were theirs--AWFUL customer service!
DO NOT ORDER THE CUSTOM ENVELOPES!
Date of experience: March 20, 2016
Loved the card! Arrived earlier than stated. Just delivered it to the 80 year old birthday gent who went to college on a full scholarship as an accordion player. Perfect! Thank you!
I googled accordion birthday card and Zazzle appeared with the perfect card.
Date of experience: August 6, 2022
I've been having a great experience with my purchasing of Zazzle wedding products. Everything I've bought has arrived in a timely manner, packaged securely and as was pictured on the web site.
Date of experience: February 10, 2020
I was looking for a long distance baby shower invitation, and was shocked at how many cute options there were. I received my order quickly, earlier than the expected ship date.
They had a lot of invitations to choose from
Date of experience: September 28, 2022
I used Zazzle for my son's birthday party invitations. Site was very easy to use to customize the invites. Great quality paper and an amazing price. Will definitely use them again!
Date of experience: December 9, 2014
Hi Ashley! Thank you for taking the time to provide your feedback regarding your recent order. Please don't hesitate to let us know if you need anything. Thanks!
DO NOT ORDER FROM THIS COMPANY! I ordered a poster to complete my daughter's nursery (she's currently in the NICU! I wanted something nice to commemorate her birth and her life! Thanks zazzle for screwing that up!) and guess what? I waited a week, checked my tracking number daily, and it says it was delivered YESTERDAY! Well I was home yesterday when my items were delivered, it was NOT delivered. Attempted to call BOTH numbers listed, they're BOTH out of service! Called USPS to try and see what I could do. I'm super pissed, I hardly have any money as it is with all the hospital bills but to get screwed over by a website I checked the stupid reviews on? Taught me a valuable lesson, I will no longer send ANY money across the web.
Date of experience: May 9, 2013
Excellent reproduction of art work on the t-shirt. Not sure how well the inks will hold up over time. Very easy customization process and fast delivery (standard). Prices were very reasonable.
Tip for consumers:
Hanes "Nano" long sleeve t-shirt is very thin, but fits true to size.
Date of experience: February 9, 2015
I ordered business cards from Zazzle TWO MONTHS ago. Not only did the image come out completely crooked on the card but they gave me the wrong color fill. I've sent about five emails and even included pictures of the janky cards but no one has contacted me about sending me a return label or giving me a refund. The numbers on the site just don't work. I was very much looking forward to using this company, especially since it's pretty inexpensive and I'm always buying so many business cards, but I'm SUPER disappointed with the service and I feel like I've been scammed.
Date of experience: July 30, 2014
Hi Brielle. We apologize that you had issues with your order. Our records indicate a CS team member was able to assist you and provided you with a full refund for your order. Please let us know if you need anything else. Thank you.
Loved my cards and photo ID. Cards were faded a little in the middle of the gold trim, but I didn't want to wait for another order. Everything else looked fine.
Saw it on YouTube
Date of experience: October 1, 2022
Item was delivered sooner than the date given. A little smaller than the size shown, but overall really good quality. This is my second purchase and I have absolutely no complaints.
The wide variety to choose from.
Date of experience: September 19, 2023
Card ordering and customization was easy, and shipping was quicker than expected!
Ease and quality.
Date of experience: July 24, 2024
There was an issue with the delivery of my order but customer service had my order reprinted and shipped out immediately.
Date of experience: June 18, 2024
I decided last minute I wanted a welcome sign and it was done quickly and delivered fast!
Date of experience: July 23, 2024
Zazzle is an awesome company. I have purchased custom-made orders from other companies, but this one exceeds the rest in quality, selection, and service. I will continue to use Zazzle!
Date of experience: October 16, 2014
Design Site easy to use but delivery too slow and expensive- will not use again. Very disappointed that invite and raffle card came a day apart further delaying sending out.
Saw in online search - design tools were easy to use. Unfortunately after created found out how expensive and slow delivery were.
Date of experience: August 14, 2022
Hello Margo! I am so sorry to hear about your order. I’ll be reaching out to you directly via e-mail and I look forward to assisting you further!
Thank you,
Zazzle
Amazing quality, price and printing is great! Would recommend to anyone, received so many compliments and products are even better when they arrive and you open the package, very nice!
Tip for consumers:
The products are even better in person
Date of experience: August 29, 2014
The feeling of the cards are not flimsy they are perfect thickness. Everyone keeps complimenting me on them. I will probably use same design for invites in spring. Def recommended
Great prices great designs fast shipping
Date of experience: July 31, 2022
The cards arrived on time. They are great quality. Better than I expected from experience with other businesses similar to Zazzle. I'm now a Zazzle exclusive client. I love them!
Cost and its interactive design space
Date of experience: August 27, 2023
I heard about business cards with affirmations and googled and found the beautiful designs, pricing and quality of zazzle. The ordered, received and have been very happy so far.
Google search for business cards
Date of experience: April 23, 2024
An outstanding company with so many different choices of beautiful items. Their customer service is one of the best I've seen. Very polite and they always want their customers happy!
Date of experience: April 27, 2017
Ordered 10 of my favorite Birthday Card... "you killed my dog" and received them in a couple days. Zazzle always goes above and beyond to help their customers. Thank you
Because you have the BEST selection of cards than ANYONE~
Date of experience: August 6, 2022
The order arrived right on time and it was exactly what I ordered. Very happy! I'm actually going to place a second order in a few days for another event.
Designs, cost and speed of delivery.
Date of experience: September 17, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Thank you for your feedback and we apologize for all the frustrations you have experienced. It looks as though a member of our CS Team has reached out to you in regards to the issue and if you have any further questions or concerns, please do not hesitate to respond to their email. Thank you.