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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I was looking for a product designed by Laura Dumm. Who makes adorable cat pictures. I found a great baseball shirt for my granddaughter, with a cute bunch of cartoon cats on the front
Date of experience: December 15, 2013
I waited more then 3 weeks to be told what I ordered was unavailable or they weren't certain if my order would be completed. Zazzle is a Terrible, terrible company to do business with
Tip for consumers:
Don't buy from Zazzle
Date of experience: September 5, 2014
Quick, Easy, and had the best options. Found exactly what I was looking for and my purchase arrived in such great quality. Invitations for my Son's 2nd birthday that we will save for memories.
Had exactly what I needed.
Date of experience: April 25, 2022
I got some business and thank you cards for my new brand and I got my order 2 days before the expected delivery date and the design appeared just as I wanted it.
Date of experience: March 13, 2024
The business cards I ordered were very artistically designed. I needed them quickly for an upcoming conference. With the additional postage fee, I received them within 48 hours! Thank you!
Quick delivery and design of cards.
Date of experience: October 24, 2023
I love the designs and templates available on Zazzle. Everything was easy to understand. Very please with the cards I ordered. Will use Zazzle in future.
The site was easy to understand and use for designs.
Date of experience: October 4, 2023
I can't thank you enough!
I think the girl's name was Kathy - She was understanding, efficient and most certainly helpful!
You are lucky to have her - I am so grateful!
Date of experience: May 10, 2017
I was comfortable navigating the store generated by zazzle. Nothing was particularly spectacular about the layout or ordering process but it was not difficult at all.
Date of experience: May 7, 2013
Cards arrived 10 DAYS after shipment. That's unacceptable. I ship larger items for cheaper in 2-3 days with my business. Cards arrived damaged and unevenly cut.
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 26, 2017
Hello Kristian,
We definitely want to work with you to make this right. As we promised, our team will be reaching out to you directly to see how we can help.
Best Regards,
Amanda
Zazzle Customer Support
I made my sticker the way I wanted it and then I wanted to change a minor detail so I called ZAZZLE and I was on hold for 30 min and then hung up. That was disappointing because I ended up having to doctor each individual sticker to my liking, which would have been done much easier at the production site.
Date of experience: December 28, 2012
Everything about the experience was fast and easy! They turned out more beautiful than I thought they would! And received them before the expected delivery date.
I’ve used them in the past and had great experiences
Date of experience: July 18, 2022
My experience with Zazzle has included timely deliveries, good packaging and unique products. Thank you, your artists, and your vendors for your continued focus on quality.
Date of experience: May 11, 2015
The invitations came sooner then scheduled which I greatly appreciated. And best of all, the invitation design came out as what I saw online when ordering.
It was rated highly.
Date of experience: August 26, 2022
Such a good product. Love the quality, size, and font. The delivery notifications were great with the updates on my order. It came with great time! Will be ordering again
A lot of personalized options
Great product
Date of experience: August 29, 2023
The majority of my orders have been for labels, envelope seals, or stationery products. They have always arrived before the expected date, and all have been exactly what I wanted.
Date of experience: November 8, 2019
I had to contact Zazzle for a address change on my order. I was fortunate to get Thelma. She pleasantly and efficiently took care if my change. Great customer service!
Date of experience: April 9, 2018
My business cards came out great! And if I may suggest... The indestructible cards are awesome! They really don't tear! It may bend it a little bit but that's it!
Date of experience: February 9, 2016
I was really skeptical about ordering, but I was completely wrong. My save-the-date invitations are so gorgeous. I definitely know where to come in the future.
I was referred by a friend
Date of experience: January 30, 2023
I'm very happy with the overall experience. Ordering was easy. Price was fair. Order arrived sooner than I thought. I will definitely order from Zazzle again.
I found the style I wanted at Zazzle.
Date of experience: August 2, 2023
The invitations are beautiful but, I would've probably got the writing in black ink so that people can see the writing better. I wish a company rep could've advised me
Date of experience: March 30, 2023
Hi Tracey,
I'm very sorry you were not entirely happy with the font color on your invitations.
I can confirm that I have now reached out to you via email to assist you further with your order.
I look forward to your reply.
Kind regards,
Craig
A quality item, so good that we're saving out one sheet and framing it as a second present to accompany to one we ordered this paper originally just to wrap.
I've used them before and always been happy with the results.
Date of experience: September 2, 2022
I ordered invitations and from the beginning steps of designing the invites all the way through to the delivery was very easy! Great quality product! Will order from Zazzle again!
I chose Zazzle because of the design options available
Date of experience: December 27, 2022
Great experience. I ordered my save the dates, wedding invitations and rsvp cards from here and they all came out beautiful and I received them quickly!
Date of experience: June 11, 2022
I loved Zazzle! The quality was great! Shipping was pretty fast! Pictures turned out awesome! 10/10 recommend! Thank
You Zazzle for my order i love it!
Date of experience: June 30, 2020
I placed an order for family reunion post cards. It was easy to put in our family design and the information on the post card. Good quality paper and print.
Date of experience: June 12, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi! We apologize for the issues you had with your order. Please feel free to reply to the e-mail you received if you have any further questions or concerns. Thanks!