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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,706 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.8%
Positive
2,160
Neutral
56
Negative
62
View ratings trends
339
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How would you rate Zazzle?

Reviews (10,706)

Rating

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Reviews that mention popular keywords

customer service (952) business cards (321) wedding invitations (331) delivery date (101) credit card (79) quality product (124) delivery time (57)
Thumbnail of user savannahb136
Texas
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Zazzle has the cutest designs, is high quality materials and is so fairly priced. And I love how they offer so many different products. I've bought plates that match my invitations and banners that match my invitations. Everything always comes faster than expected too. I use it for every birthday party, halloween party, you name it. I get so many compliments on their products at my parties and I always rave about zazzle. Highly recommend.

Date of experience: August 20, 2024

Thumbnail of user joycep862
California
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

I appreciate the effort you are making to be sure our orders are received in good condition. The Postal Service is taking a lot of hits now. Your clietele is willing to spend the small amount of difference to assure our orders reach us.

Date of experience: August 28, 2024

Thumbnail of user kourtneyh19
New Jersey
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

The Scooby Doo birthday invitations turned out perfect! Exactly what we were looking for.

Reason I chose this business:

Zazzle was the only place that had what we needed.

Date of experience: October 21, 2024

Thumbnail of user jessicaj1955
Florida
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

I had a last minute project I had to create and deliver in three days for a client. I made tickets using a premade template and design, customized it and selected expedited shipping. The tickets arrive on time! They looked awesome and the client was very happy. Great experience and great product!

Reason I chose this business:

The diversity of product, ease of use and reliability of quality makes Zazzle a no brainer!

Date of experience: August 27, 2024

Thumbnail of user cindyc2388
Illinois
1 review
0 helpful votes
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October 29th, 2024
Verified purchase

Easy, fast, reliable. Great job! To have found you in search for prayer cards

Reason I chose this business:

Great products, and fast

Date of experience: October 19, 2024

Thumbnail of user jordanc787
Florida
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Easy to navigate, quick turnaround. We are ordering just one invite at a time so we can compare and tweak things before we order our full bundle.

Reason I chose this business:

Word of mouth

Date of experience: September 21, 2024

Thumbnail of user anitar493
Texas
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

I had ordered a set of business cards and needed to make a correction so ordered another box with the updated information. I paid to have them sent overnight and they arrived a little earlier in the day than anticipated! The final product is perfect! I was also notified by Zazzle the package had been delivered and then by UPS. Zazzle also followed up to make sure I received the order. Excellent experience!

Reason I chose this business:

Several designs to choose from for our landscape construction business in Arizona.

Date of experience: August 17, 2024

Thumbnail of user madelines220
New York
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

The website is difficult to navigate and it took quite a bit of time to manipulate the text so it looked correct. I paid for the download thinking it would be on one page but the text on the back is on a second page so I couldn't send them out as invitations from the download.

Reason I chose this business:

I liked the particular design of the card

Date of experience: August 27, 2024

Thumbnail of user deborahb4149
Virginia
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

The quality of your products are great and delivery is very fast.

Reason I chose this business:

Used it before!

Date of experience: October 18, 2024

Thumbnail of user anumitak
Pennsylvania
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

The picture was a little blurry but that might be might fault.

Date of experience: October 17, 2024

Thumbnail of user sharonr2491
Michigan
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

This is the second card I ordered through Zazzle. The website was easy to navigate and create extra touches to the card design and wording. Both times the card came out exactly as anticipated. Very happy with Zazzle and plan to use again whenever I'm looking to personalize a greeting card. Delivery was exceptionally fast as well.

Reason I chose this business:

Great price for personalized cards. Lots of options. Quick delivery.

Date of experience: August 19, 2024

Thumbnail of user js2150
California
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

After some disastrous experiences with ordering custom mugs from other vendors, and watching them come apart in the dishwasher, I'm thrilled with the quality and production value of my cups from Zazzle.

Date of experience: August 17, 2024

Thumbnail of user brendab2290
Kansas
3 reviews
0 helpful votes
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October 27th, 2024
Verified purchase

Product was just as I ordered and shipping was quick and ordering was easy.

Reason I chose this business:

Liked the looks of their products.

Date of experience: October 17, 2024

Thumbnail of user dejb1
Washington
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Very good quality for affordable price loved it so much should have gotten a bigger size

Date of experience: October 17, 2024

Thumbnail of user brittanianak
Arizona
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Same exact invitation cards I had done. Delivery was quick as well! ((:

Date of experience: October 17, 2024

Thumbnail of user gayram
Kansas
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Very happy with the purchase! Delivery was quicker than anticipated.

Date of experience: October 17, 2024

Thumbnail of user shannonm1556
Texas
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

I thought the button would be a little bigger. It's my first time purchasing any buttons. I've been a photographer for over 50 years

Reason I chose this business:

The price and quality

Date of experience: September 18, 2024

Thumbnail of user darlab156
Wisconsin
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

The design was subtle and elegant and I loved that it could be totally customizable to our needs. Very easy to do, also, with lots of great font or design choices! The turn around time was amazing. The shower invites we're here in 5 days, 3-4 days sooner than anticipated!

Reason I chose this business:

So many designs that can be totally customized! The quality is fabulous. And the turn around time is fast!

Date of experience: August 15, 2024

Thumbnail of user johng7753
Iowa
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

I have used other another site to try to make t-shirt and found it more complicated. Specifically your software set up for designing a shirt is nice and simple and you did not balk that my image was a drawing I made of Wonder Woman ( a copywritten character).

Date of experience: August 14, 2024

Thumbnail of user elainep567
New York
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

I found some note cards with my mothers monogram on them...unfortunately my Mom recently passed away and rather than discard these perfectly beautiful (black scroll design on card stock) and useful cards I happened on your website and found the perfect sized stickers with my first name in script to put over the monogram so the cards are now usable by me!

Reason I chose this business:

Your website had such nice designs and I was able to find exactly what I needed

Date of experience: August 14, 2024

Thumbnail of user kristinad245
Texas
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

This is my third order of business cards from Guava. I love the look and quality of paper. I have had clients and colleagues comment how they like the cards when I hand them one which I consider a "win" because they pause and read and isn't that the response we want when passing off a business card? Great product!

Reason I chose this business:

I like the ability to support independent business owners.

Date of experience: August 15, 2024

Thumbnail of user christinel1957
Florida
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Use a friendly ordering process your guide walked right through all of the steps. If I made a mistake, it took me back. It was very easy to do.

Date of experience: September 17, 2024

Thumbnail of user ruthr1487
New York
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

My items arrived quickly and look exactly how I expected them to look. I plan on ordering from here again in the future.

Reason I chose this business:

Have used zazzle in the past and have always been pleased with the products I have received.

Date of experience: September 21, 2024

Thumbnail of user edgebrookc
Illinois
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

The website was so easy to manage. How to upload our design was simple. Picking out certain design elements that we wanted was not difficult, plenty of options. We are very happy with the end product. I would absolutely use Zazzle again.

Reason I chose this business:

A friend recommended it

Date of experience: August 16, 2024

Thumbnail of user abbigailb9
Ohio
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

The product was easy to create online and it arrived right on time! It turned out so beautiful and I will absolutely be ordering from Zazzle again.

Reason I chose this business:

I’ve used it before and have always had great luck with the company.

Date of experience: September 17, 2024

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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