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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
All were exactly what I ordered. Perfect for my baked goods.
Found online
Date of experience: July 3, 2024
For very little money, these custom welcome signs for parties are a great way to start the festive mood. Also, they are a great memento for the honoree.
Used them often
Date of experience: July 5, 2022
My stamp was a reasonable price and arrived quickly. I also had a good experience with the user interface to create the item as well.
It looked good from the google search results
Date of experience: April 16, 2024
I was looking for a unique way to ask the godparent of my child to be the godparent and I came across this. It came and looked excatly how it was in the image.
Because it is a known website and reliable source I have used before.
Date of experience: November 8, 2023
Very, very disappointed on the face masks received. The masks (Fun Dog Face, Vintage American Flag Patriotic, MAGA and TRUMP 2020) were made from heavy weight polyester, making the mask quite stiff and rigid. Also, the sewing was poor, e.g., sewing stitches were not straight on all the masks especially, when using white thread against dark color (red and black) background. It was NOT representative of the picture shown on your site! The masks shown on your site used red thread against red background, and black thread against black background. If it was poorly sewn, it would not stand out as much as using the white thread! Additionally, it was stated that the product will be made by Zazzle Apparel various locations in the United States. This statement was very misleading. The main reason why I made this purchase was that the products will be made in the United States. These face masks were not made in the United States, but were made in Mexico and in China! If I had known these masks were made in Mexico and China, I would not have made this purchase! The quality of the masks was poor and expensive. More than disappointed... I am annoyed by the sloppiness of the products.
Date of experience: September 29, 2020
I created a design without any unnecessary complications and then had it printed and send for a very good rate
They thought I was committing fraud because they didn’t look closely enough at my order to see I quoted extensively from the Communist Manifesto on the back side
Because of its discounts
Date of experience: May 14, 2024
I was disapointed in 2 of the cards. I just wanted to order grandson's 1st birthday. 2 of the cards had names on them. I didn't know I was supposed to change the names.
Date of experience: May 9, 2022
The image is perfect for cockatiel lovers. I got one for my grandson and my husband liked it so much he asked for one for himself so I got him one as well.
Date of experience: June 18, 2015
The ID badges I ordered look great! I will be ordering more soon. Shipping was fast as well. Quality!
Date of experience: April 5, 2024
The cards I orders were perfect. The personilization on the wedding cards made them so special. Thanks for adding that perfect card to the perfect day.
Date of experience: February 11, 2012
It was so easy to edit the invitations! They arrived quickly and exactly as we expected - thank you!
Date of experience: May 22, 2024
I ordered invitations for my 65th birthday and personalized them with my own writing and when I did a presend all the writing was fine and so I sent it and then realised it had jumbled the letters and they were on top of each other also when did the transaction it took 2 payments as well so I got hold of them within 25 mins and they said its too late to do anything as it had already been shipped as it has to be in the hour it seems that what they do to so many people
And WE LIVE IN NZ I have too go through all crap for what!
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 7, 2017
Hello GailandGreg,
I am so sorry about the overall experience you faced with this order. I see that you've already been in contact with someone from our Quality Control team. We will be following up with you again via e-mail to answer any further questions and/or concerns.
We look forward to assisting you further!
Thank you,
Christine
The welcome sign is exactly as I ordered and it came out beautiful! Fast turn around too! I would highly recommend Sitejabber!
Zazzle always comes through!
Date of experience: March 26, 2024
I would never buy from this company again and do not trust their measurement guide as i did and ended up with a tshirt that would fit a toddler not a 12 year old girl.
Also the quality and size of the photo on the tshirt was very poor and small
I did get an instant refund for th tshirt but not the postage costAlso took about 3weeks to get here as well. NEVER EVER AGAIN
Date of experience: February 13, 2018
Hello Angela,
I am so sorry to hear about your recent Zazzle shirt order. That is definitely not the kind of customer experience we strive for, and we would love the opportunity to make this right.
I will be sending you a personal message here, asking for your Zazzle account information. You are also welcome to update your review with your complete Order ID number.
Thank you,
Tram
I ordered 2 monogrammed totes both beautiful but the 3rd was a little off center. I noticed after received I could have altered but not sure why it wasn't centered like my first 2
Date of experience: June 4, 2022
I ordered 1 invitation and 1 rsvp card as a sample to see if I liked the quality of work. I ordered them on Jan 4th and they shipped Jan 11 and I still have not received them. I email them Feb 1st asking where it is and they said they couldn't track it until Feb 3rd as it would be considered lost in transit. Feb 3rd came and my order did not arrived. I decided I would just email them to cancel the order and get a refund and still no response from them.
I should of checked on reviews of this company before. Look how many people you frustrate and disappoint! This is for my wedding and I cant take the chance for my invites not coming on time, thank god I just ordered samples first! You should really be able to send the order in the estimated time frame you provide! I ordered my save the dates from Minted and although they are pricier I know my stuff will come on time and the quality will be there, so they can have my 500 dollars instead! I will never order from this company again and be sure to tell all my friends who are also getting married to not order from here!
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 4, 2017
Hello Jessica,
We are truly sorry you did not receive your sample order in the promised timeframe, and this is definitely not the type of service we want our customers to have. I do see you have been in touch with our support team, but we will be reaching out with another email to see how we can make this right.
Best Regards,
Amanda
Zazzle Customer Support
Everything was made well that I created. Colors were very close to my original artwork.
I can print my designs on various items. Uploading is user friendly.
Date of experience: July 2, 2024
Everything was perfect! I had no issues with the stickers or shipping.
Date of experience: July 2, 2024
Zazzle did a great job again creating my second business card!
Date of experience: July 2, 2024
Highly recommend. The printing was beautiful and it delivered very quickly.
Best value for the money.
Date of experience: July 2, 2024
These shipped very fast and we're exactly what I expected customers love them
Date of experience: July 2, 2024
My order came in so fast, its the perfect size and is adorable.
Its so reliable!
Date of experience: July 2, 2024
My experience was very good, received new clock. Thank you.
Have ordered before
Date of experience: July 2, 2024
Delivery came 3 days early and the design is great. I would recommend people to this site.
It popped up in search.
Date of experience: July 2, 2024
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello L. L.
We're disappointed to hear you weren't happy with your Face mask order. For health and safety reasons, all face mask sales are final and are not returnable or exchangeable. However, under our Satisfaction guarantee, we will still be able to assist you in some manner, if you would like to contact us on social@zazzle.com.
Thanks so much,
James.