Zazzle

Exactly what I wanted! These invitations are absolutely beautiful!

I would definitely use Zazzle again - high quality printing, paper and packaging with a quick turnaround time.

Turn around was very fast. I expected the sign to be trimmed, without the white edges, that was disappointing. Not as heavy duty board as I expected.

Easy peasey transaction! Even for the digitally impaired shopper, this process was a breeze. Order arrived early with Standard shipping. All good here!
Steve in Charleston, SC.

My order supposedly shipped, but per the tracking has not left Reno in 12 days. I got a form response, to just wait. Not confidence building.

The website itself is great. My customer service hero Leonard was awesome and did the best he could to help me the 2 times my order was cancelled. Once for a design thought to be infringing on copyrights and another because the same desing wouldn't work for embroidering. Awful policy not to just place order on hold and call customer to discuss problems. Wasted SOOO much time recreating items for replacing orders.

Sweatshirt printing great on 1 of 3 items, other 2 very askew. In process of sending pictures to Zazzle. Not sure yet how this will be handled. Fingers crossed I have Leonard again to help me out. Could only give 1 instead of all 3 as gift.

Because of such a hassle I've had (more than any other ordering experience, online or through phone/catalogs) I wouldn't recommend zazzle to anyone. Its a shame since I originally was telling all of my family/friends about it. Would hate to have them go through the same time wasting ordering process as I have, AND get a crappy printing job, and blame me directly.

I ordered a wedding stamp last year that I was unhappy with, and so instead of giving my money back, Zazzle gave me credit on my account. I thought, okay well I'll find something to buy on the site with the $27 odd bucks I got back. To my dismay, I scoured through the entire site looking for anything I could afford, and magnets were about it... not even a pillowcase or a large mug...

Everything is so overpriced on Zazzle, which would be fine if it wasn't poor quality.

So in the end I ordered 4 little custom fridge magnets. The magnets look cheap, all four have scratches and scuffs on the plastic front, and one came with a dent in the front.

I uploaded high-resolution photos, which looked very clear on my computer screen. The printed photos are blurry and look like they've been printed onto thin paper with a colour printer. There's even the give away faint horizontal lines across the pictures which indicate that this is the case. I was honestly expecting them to at least be printed on photo paper, given that they're $5.50 each (Looks like they cost about 10 cents to make TBH)

I can't believe 4 of these little magnets cost me nearly $30 in total (as delivery wasn't cheap either)?

So my question is, does Zazzle sell anything worth buying?

I wish I would have read reviews on this site before ordering as I have the same problem as many of you. I found an item I wanted that was out of stock. I asked to be notified when the product is available. A couple of weeks after that, I received a notice that the item was available so I ordered it. My credit card was charged IMMEDIATELY. I received a notice that the item was shipped on 11/27 and received a tracking number. A week later, I checked the tracking status and it said that the shipping label was created and they were waiting for USPS pick up. As there was no forward progress in a week, I contacted Zazzle. I was told that they were going to put In another shipping request and send it to me via expedited delivery at no extra cost since they didn't ship on time and they would send a tracking number once shipped. A couple of days later, nothing I contacted Zazzle again and was told that the item was in production, meaning that it was being custom made. So I asked, why does it need to be made if it was ready to ship? The response was that they would check with production to see if the item is in stock. I am getting the complete run around I asked them to call me, but they are just sending me cryptic emails. I am so mad. They have my money and I have no product. DO NOT BUY ANYTHING FROM ZAZZLE. They absolutely suck!

I have ordered 3 blankets at different times. They are absolutely beautiful. And very fast service (i live canada). Great workmanship

Wow! Thanks to Zazzle for The Boss's Day Plaque. Our
Boss was very pleased with his plaque. Now he has the Plaque
To remind him whose The Cloth Pot King :)

The sign was received just as ordered. It is for an upcoming baby shower. My client LOVES IT!

On things like ID cards where you can have both sides of the card printed, there should be an option to Duplicate the front and to the back without having to design both sides.

I ordered invitations for only TEN people from Zazzle and they messed up THREE times. First they gave me someone else's order because it was addressed to Bob and it was a bumper sticker... then TWICE they put A COMPLETELY wrong address on the envelope and I didn't even request for an address to be put on the invitation!

THEN when I emailed their support team, Andrew from their Support team writes:

We have authorized a refund to the account used to make your purchase. You can expect the returning funds to be available in your account within the next 7-21 business days, depending on the processing speed of your financial institution.

While our normal return policy requires a physical return of the product in order to issue a refund, we are WILLINGLY to make an exception and waive the return in this instance. Please feel free to keep, donate, or discard the item, at your discretion.

What kind of apologetic letter is this? You are "willingly" going to overlook your return policy because you guys messed up three times. How hard is it to create an invitation and process the right order?

Zazzle's production team sucks along with their customer support team in particular ANDREW.

Thanks for nothing Zazzle.

Excellent experience with zazzle as a first timer buyer.Very satisfied with the quality and delivery time was earlier than expected

I ordered a 15 oz mug with a Co. N, RANGER, 75 zing, over the 173rd Airborne patch. This was the unit I served with in Vietnam. The unit was dissolved when the mission in Vietnam ended.

Was quick and easy and they are beautiful! O would order from them again

I ordered a orange grey goose shirt from 03/17/2023 I haven't received my item nor any updates on the status.

I tried to have family order buttons, but they want patches, size is bigger and cheaper. For a family reunion.

I ordered two items on the 11th. It took three full days just to process this order and *start* on production. It's now the 14th, and only one is half way though being made.

The other? They canceled that with no explanation. However, they do say "we also encourage you to modify the design of any item that could not be processed so that it meets our content guidelines". Since they don't say what was wrong and they take goddamn forever to reply to email (24hrs later and no reply to the request for clarification) I have no idea why a mug for my dad was rejected. There was no image/logo on this mug that might infringe on anyone's copyright.

This was a waste of time, and now that's time that I may no longer have to find someone else able to make this for my dad for Christmas.

To top of this mess, I paid $22.55 - they've only issued a partial refund of $17.55. And even though they took my money immediately, their partial refund is "Status: Pending until Thursday, December 21,2017".

Their product is very expensive, which is fine only as long as they back that up with quality items and good service. They don't.

Cards look good and I was pleased with the results of my order

This was one of those nightmare consumer experiences.
1) The worst was that the first time the shirts were shipped to me, some of the type (our tagline) wasn't visible because it was gray type against a gray shirt. The type was easily legible on the online design tool. I understand that tolerances of shirt and ink color may vary, but expect they would have caught this issue with my design or during the printing process. Instead they mailed me 120 shirts, which I then had to take through a return process (get RMS approval, repack, and take to the UPS store). Three hours of my time. Zazzle was fine about taking the return. So be real careful that you have strong differences of color between your print colors and the shirt color.
2) The shipping was slow. The website talks about shipping times, so I thought I'd get my shipment in the specified shipment time which was 4 days. It doesn't talk about printing time which was weeks. So given that they eventually shipped, I returned, and then they shipped again; the time was a month before I had the shirts that I could use.
3) I talked with numerous customer service people over the course of the month as I was trying to see when I'd get my order. They were very friendly, and they gave me the impression they were on the case for me, but the shipments still didn't happen.

I think I received my customized stamp order within 2 days of ordering? That is amazing. Very happy!

My order came in fast. The invites are exactly what I put on the card. The material of the card is thick and good quality!