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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Graphic was great on the stickers and I received them quickly!
Speciality products
Date of experience: May 21, 2024
There were no hassles. I placed the order and received it in a timely manner. The items were intact.
I was watching obsolete oddity on the internet. I saw two coffee mugs that appealed to me and bought them.
Date of experience: July 11, 2023
We play cards with friends. When they saw our Zazzle cards they were enchanted by the artwork and really like the size of the suits and numbers on the cards. We bought some for them as a gift.
Date of experience: November 4, 2015
I thought I ordered tan envelopes, but I got black. The invitations are brown. So... called up Zazzle, talked to Joel, and presto! Refund for the black envelopes. Customer served.
Date of experience: March 29, 2018
I made my button without too much hassle and it got here fairly quickly. The button was good quality and was printed exactly how I wanted it. Thank you Zazzle!
I chose Zazzle because it was recommended to me by my sister.
Date of experience: September 22, 2022
Oskar was such a blessing to work with! He helped me resolve my issue and went above and beyond to help me. He is a great representative of your company!
Date of experience: April 2, 2018
Products are of good quality. Definitely recommend and will be ordering again soon. Thank you!
Date of experience: May 21, 2024
Got my product fast, easy ordering, great designs to choose from w/ personal customization. Super happy with my product!
Date of experience: July 28, 2023
I have ordered invitations from this site before so when I needed invitations again, of course this is where I will order from! Absolutely love the choices and fast service!
I used them before
Date of experience: July 23, 2022
My order was processed and shipped out quickly. My order was very vibrant in color and just as I had anticipated. I would definitely make another purchase through this company.
Purchased from Zazzle in the past.
Date of experience: July 22, 2022
This company has done everything as I have ordered and gotten it to me on time exactly as promised. I am very happy with both items I have ordered with them and will use them again. Thank you!
Choices for funeral
Date of experience: April 29, 2022
I received my T-shirt 4 days after I placed my order. This was way before the estimated delivery date.
This was my very first order thru Zazzle. I took a chance to see how fast I can receive my order. Zazzle even beat Amazon on the delivery time on their product. However, the T-shirt was kinda pricy but I got it way before the estimated delivery time.
Date of experience: August 4, 2023
I ordered items I needed for a Bridal Shower we are giving for my niece. The Invitations and decorative items arrived quickly and were quality items. Thank you so much.
I chose Zazzle because of past experience with the company that was also positive.
Date of experience: September 2, 2022
The process was so simple and easy! Very happy that I was able to preview the invitations and edit them to fit my wedding. Fast shipping, which was a plus!
Not too expensive, variety to choose from.
Date of experience: July 26, 2022
I had a sign made for my daughters graduation and it was beautiful!
Date of experience: May 21, 2024
Zazzle made it easy to customize our order. The process was easy and the delivery met expectations! Thank you
I used zazzle once before and the service was great.
Date of experience: January 31, 2023
Love the quality, and the quick deliver. I choose an invite and 2 cards to insert with invitation. All were of high quality and very appropriate for the baby shower.
I used them once before and had great results.
Date of experience: June 16, 2022
I placed an order to be delivered Dec 4-6. On the 5th, it was still not shipped. Called customer service, wait times to talk to a person are long. People who answer the phone have no access to any information, so it doesn't even matter if you talk to them. They can't tell you why your item wasn't produced on time or if it will be completed by a new deadline. I was given an email address, but emails are responded to in 1-3 days. This is entirely useless if you are trying to find out if a package will be delivered in the next 24 hours. Worst customer service experience I have ever had. Literally, there is no reason to pay people to answer the phone and say 'The production team will get to it when they get to it". They offered no way to fix the problem and no way to take responsibility for it. I still do not know if the order will ship, or when, or if I will receive it before my deadline. They were sadly not proactive in ensuring that I was informed that it might be late or that it would be late and by how long and what I could do about it. It has currently been 8 business days to produce an item their website still says will take 2-3 business days to produce.
Tip for consumers:
Avoid this site at all costs, especially if you need something by a specific time frame. They don't deliver on time and they don't fix it when things are delayed.
Date of experience: December 6, 2017
I ordered fast delivery! The order and fast delivery were all done perfectly with update emails throughout the process! Thanks!
I have had a couple orders through Zazzle and always been pleased with the quality and delivery.
Date of experience: January 23, 2024
It was so simple to create my sons graduation invites and add pictures, I wasn't suppose to get my order till like two wks and was very surprised that I received within a few days of ordering so shipping was super fast, I was worried about the picture quality but it was sharp looked just like original so I was amazed they turned out awesome I will definitely order from company again thanks zazzle
Lots or options to choose from
Date of experience: April 28, 2022
Ordered Halloween open house invitations. Easy to use designs and edits for personalizing were easy as well. Will use again for future needs.
Recommend by a family member
Date of experience: October 11, 2023
When you purchase from Zazzle, you purchase items that you. Plan to keep in a memory book, baby book or album of some for sort. Their work is beautiful and you choose how it looks.
Date of experience: April 13, 2015
Zazzle is my go to for things i can't normally find in this case a card for a debutante event. I could not locate anything in the stores and yet i found the perfect card through a company on zazzle
I could not locate anything in the stores and yet i found the perfect card through a company on zazzle
Date of experience: August 26, 2022
I made our daughters graduation invites with Zazzle and they came quickly and were perfect. Great quality and I loved the many options.
I have used Zazzle in the past and I liked an example I saw on FB.
Date of experience: April 25, 2023
Theinvitation scame fast and are well made as far as qaulity goes. However I'm very disapointed 10, out of 75 are damged. The invites have running ink and decoloration, I couldn't use these invites. I will be contacting customer service.
Hear it was fast and efficient
Date of experience: September 12, 2022
Hello Margarita,
I am so sorry to hear about your invitations. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Craig
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Tina,
I am so sorry to hear the delay and disappointment you experienced regarding your recent Zazzle order. This is definitely not the type of service we want to be known for, and I truly apologize.
I see you have been able to get in contact with our Customer Support team, but I will be reaching out to you directly via email to further assist you.
Thank you for your continued patience,
Tram