- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Fast and quick. The only negative was the quality was a little rough. Lines were not super even but it does the job.
Easy to edit the template and make it our own quickly.
Date of experience: June 6, 2023
I just joined the membership and already I can tell the difference and added value. Very good! Postcards also got here right away.
Date of experience: February 15, 2023
Love this website for ordering unique gifts! When I was missing an item in one order, I called and they sent a new one within a few days. I recommend them for quick, unique gifts!
Date of experience: December 15, 2011
This particular vendor was great: I love that I was able to customize every part of the card- it was so easy! And the card arrived ahead of schedule- great turn around time! Thank You!
It popped up in my searches, and I decided to try it out.
Date of experience: July 13, 2022
I purchased 50 baby shower invitations and paid almost $100. The invitations are very small and the paper they are printed on is definitely not worth $100. I will not order from this company again
Date of experience: March 25, 2020
Myself and family loved the invitations only problem is it didn't give me an option to change the back so we just scratched off Bella on the back but it was beautiful and loved it.
Had better options to choose from
Date of experience: July 26, 2022
Love the product! Ordered newspaper style wedding invitations and they look great! The texture is great and the material of paper used is great as well. Does not feel or look cheap in any way.
I choose Zazzle based on the other reviews and the price. I loved the custom editing and the personalization options!
Date of experience: September 13, 2022
I wrote this directly to the company and thought I should share it with others.
"have been considering new business cards and related items for a new business and have been pleased with the custom marketing I've seen from your company until today. Along with the design I have liked the most, there was a custom printed cap that state "Grab America by the $#*! again". I find that cap to be tasteless, vulgar and completely inappropriate behavior on the part of your company. You provide a service and I don't particularly care about your politics, I care about the quality of your product and your customer service. In return, I would think you would not care about my politics. I would think you would be interested in my money, in my return business and a positive word of mouth marketing strategy. Although a positive experience isn't talked about as often as a negative experience, both work to the benefit or detriment of your sales to the general public. General, as in ALL, not just anti-Trump supporters. I am thoroughly disappointed in your choice of advertising and will take my business elsewhere."
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 22, 2017
Hello Renee,
Thank you for bringing this to our attention.
I have forwarded this on and our team is in the process of removing the product now.
It should be completely removed within the next few day.
With that being said, please keep in mind that Zazzle is a marketplace of designers and sellers and we rely on our customers to bring matters like this to our attention.
Thank you again!
Please keep in mind that if you ever find yourself disagreeing with a product on our site, at the bottom of the product page there will always be an option to "Report" the product.
If you have any further questions, please feel free to personal message us here, or reach out to our team at support@zazzle.com.
Thank you,
Terri
Very nice prints. The picture quality was good. The only thing was the card used for the pics was a little too thick for my taste other than that I'm very pleased with the results. Thank you!
Good quality of products.
Date of experience: November 22, 2022
The ordering process was a breeze and the invitations allowed a great deal of flexibility within the copy and layout so you can make it work for your event, it was perfect!
Date of experience: June 7, 2022
I loved that we could personalize the card with our own wording. The picture of the card we chose unfortunately looks much better than it does in the picture. Shipping was fast.
Card looked nice and liked being able to personalize it.
Date of experience: August 26, 2022
I ordered on December 8th after making sure that allowed plenty of time for Christmas delivery. When there was no sign of my order I emailed Zazzle twice, after checking the progress on the web site which still said "processing". I received no response to my emails, but finally got a message stating that my order was shipping two days ago. The UPS site says delivery expected January 4th; obviously way too late for Christmas.
I have ordered from Zazzle for several years without incident. Somehow things have gone terribly wrong. You could have made this up to me Zazzle. You could have sent it with expedited shipping after you received my emails. You could have offered a discount. You could have simply responded to my emails with an apology. Having done none of these things, you have now made it clear that customer service at Zazzle is nonexistent. The brick and mortar stores can be grateful to you though, since you now provide the kind of online experience that will keep them in business.
I also order from Café Press, and they have not let me down. From now on, they will receive all my business.
Date of experience: December 23, 2015
Love the digital download option, especially the option to edit the invitation after the order was placed.
Date of experience: January 30, 2024
The shirts are perfect for the men I bought them for. It was so easy to purchase them online and delivery was pretty quick. Quality product.
It started with the particular sayings and went from there.
Date of experience: October 5, 2023
I absolutely loved the invites I ordered. I have already received so many compliments. The quality of the invites are better than expected. Delivery was super fast. Thank you
Date of experience: May 21, 2022
I contacted this site on 7/27/17, an unhappy customer. Much to my surprise, a response from you and my order was received on 7/28/17. YOU made my day, BLESSINGS TO YOU for your attention to this matter. You ROCK!
Date of experience: July 27, 2017
Hello Lindal,
I am so sorry to hear about the issues you encountered with this order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Christine
Easy ordering and delivery was fast. The phone case is well made and fits perfectly. The design is exactly as pictured on the website. Shipped quickly.
Date of experience: May 15, 2022
Zazzle offered great products with great customer service. I highly recommend them. I have ordered several phone cases off of them it they are all great.
Date of experience: October 28, 2019
My labels came out so cute for my canning jars, also the heart shape xmas ornament I designed with turtle for my grandson first xmas is the cutest ever..
Tip for consumers:
So much to choose from, very cute designs and very good prices..
Date of experience: December 17, 2015
The items arrived right on time and I was pleased with the quality of the post cards. They had a good selection. I was very satisfied with my purchase.
Date of experience: September 14, 2012
I could not find a Nurse Practitioner Graduation card, so I ordered one from Zazzle. I love the card... unique and personalized... at a reasonable price.
Date of experience: May 14, 2022
The worst customer service ever! Not only is the product I purchased defective I have not heard back from anyone to stand behind their product. Terrible quality and service!
Date of experience: January 20, 2018
Hello,
I truly apologize that you received a defective product from us. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right.
I will be sending you a private message here requesting for your order details so that we can help look into this.
I look forward to assisting you further!
Thank you,
Christine
The invitation came out very well and were very easy to design. The service was fast the quality was very good. I would use this company again without hesitation.
Date of experience: May 23, 2022
I love the topper very creative my son is going to love it I just wish the quality of the pictures were more clear like a glossy photo and not a paper print photo. But overall I love it
Date of experience: May 28, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Lisa,
I'm sorry to hear that your order did not come out correctly. I would be happy to look into this for you!
I have located your account in our system and I will reach out to you via email very soon.
Thank you,