- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I ordered more cards and products from Zazzle and cannot wait to get them. Their greeting cards are amazing and this time I bought a matching product that I cannot wait to see!
Date of experience: May 21, 2018
I ordered some greeting cards, business cards and a keychain and I am estactic! The quality was beyond compare! I would do this again and again!
Tip for consumers:
Take your time and do things right!
Date of experience: May 3, 2018
BEAUTIFUL! I ordered these and received them within 4 days! They are just as pretty in real life as they appear on the website when personalizing them!
A friend referred me about a year ago to get my Baby Shower invites because she had a great experience with her wedding invitations. Now I'm back for my wedding!
Date of experience: July 23, 2022
My overall experience was excellent.
The only issue was shipping I paid for I paid for today's shipping and it took standard time. Not a Zazzle problem totally the shipping company
Loved The ethnic invitation options
Date of experience: June 8, 2022
Loved creating my daughter's baby shower invitations! I found exactly what I was looking for and customizing it was so simple! When they arrived, I couldn't have been more pleased'
Great assortment to choose from!
Date of experience: August 8, 2022
The invites arrived timely and were exactly what I ordered
The quality of paper was great and the colors vibrant
Price quality and delivery options
Date of experience: June 27, 2023
I set up and paid for an order of 4 items and was told they would arrive between 12/16/16 - 12/19/16, with one of the items possibly arriving 12/20/16. NONE of the items had arrived by the end of day 12/19/16, and in fact, when I checked the tracking number, they were still so far away that they MIGHT get here by New Years! I specifically went through with the order because the 20th was the latest I could have these items arrive for what I needed. NOTHING ARRIVED! I e-mailed their so called customer service and basically got blown off with them saying they "expect" the order to arrive before Christmas. Well guess what... I EXPECTED it to arrive by the dates YOUR COMPANY promised! NEVER AGAIN! Will be reporting to the BBB and also my bank to see if stop payment can be done because I am obviously NEVER going to the items I ordered!
Date of experience: December 20, 2016
My order came before expected and I I'm so happy with my order. The paper is absolutely gorgeous and I can't wait to start my project.
I'm finding other things to do so I can order other prints.
Because they had what I wanted and more.
Date of experience: December 27, 2022
I ordered birthday party invitations for my son's party and it came out perfect! Exactly what I was hoping for.
Quality and timeliness.
Date of experience: March 13, 2023
Love the way the invitations turned out and how easy it was to use the provided template to design them.
Recommendation from a friend
Date of experience: August 4, 2023
We got very cute and convenient save-the-date postcards! We had good experience with the shipping time and were impressed by the good quality of the product.
Date of experience: September 23, 2022
The invites were exactly what I ordered! When I received them (earlier than expected) I was I will definitely recommend Zazzle to my friends and family.
I thought the artwork for the baby shower invitations was very cute.
Date of experience: June 16, 2022
The invitations are great quality paper and the colors of the invitations are bright, not full or cloudy looking! I would definitely order from Zazzle again!
Date of experience: June 2, 2022
Zazzle is great! You can design ornaments exactly how you want them. The quality is great & the shipping is speedy! Will definitely order from them again. :)
Date of experience: December 15, 2012
Quality was great but i was short 5 envelopes so that was a problem. I had to hand deliver 5 without the envelope.
Have used before.
Date of experience: July 18, 2023
Super easy to create the thank you card and the sample cards helped with the perfect language to use. I used one of our wedding photos to create the thank you cards and it came out amazing!
Date of experience: June 4, 2022
Invitations were easy to customize and easy to order. The product was printed and delivered to my house in less than a week!
Competitive pricing and plenty of options.
Date of experience: February 9, 2023
Great invites and I was able to have it say exactly what I wanted! Exactly what I was looking for but better! Quick service, fast shipping! Great pricing!
Had the design I wanted!
Date of experience: September 23, 2022
I ordered from Zazzle and have never been disappointed in the quality. The mug I purchased is horrible and it is a gift
I have a membership that I might not renew
Date of experience: August 29, 2023
Hi Yvette,
I'm sorry to hear your mug did not meet your expectations. I have now reached out to you via email to look into this situation further.
I look forward to assisting you and providing a suitable resolution.
Kind regards,
Craig
Ordering was easy, and the cards came pretty fast. The only negative is I had to track down the package in our building because it was not delivered to me, it was delivered to another department
Used them before
Date of experience: December 30, 2022
All good, invitations nice…. But it was not clear to me that the backside of the invite was a very distinctive striped pattern- kind of strange to me…. But love the front of the invitation.
Date of experience: September 14, 2022
I am a Zazzle seller so the design ordered was my own. My experience is always a great one and my own personal customers are sent to Zazzle to my store to order as well as my ordering for them.
Date of experience: February 12, 2012
I ordered a Christmas gift for someone on Dec 2 I received a notice that my order was accepted and my paypal payment went through and all was good with the order. Then the package too longer that expected. I figured the delay in delivery was due to the holidays. I looked into the tracking and it said the order had been cancelled. I received no notice that the order was cancelled. I have tried to contact them via phone and got the "too many calls send an email" message. So I sent an email through there customer support email... no response. I then called again and got a "unable to answer due to tech difficulties"... still after trying numerous times the phone line either says you cant talk to them due to call volume or tech difficulties.
I'm editing to add... I have/had a store on Zazzle. I made a sale and when I looked into why I hadnt been paid it said I never set up the payment info (which I was pretty sure I did but perhaps I misunderstood). I have tried 4 times to set it up to Paypal so I dont have to accumulate the $100 to get a check and it just keeps saying I have not set it up.
I am removing my store... and dont imagine I will EVER get paid for my sales. Artists beware!
Date of experience: December 18, 2013
Have ordered a few items from this company. Have never been disappointed. This was a funny tee shirt for a fitting gift.
Love the tee shirts. Have always been able to find an appropriate one.
Date of experience: October 27, 2023
Very simple and easy process. Would definitely visit this site in the future again.
Date of experience: May 18, 2024
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Lisa,
I am so sorry to hear about the complications you faced with this order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I have sent you an e-mail directly. Please feel free to respond back to that e-mail if you have any additional questions or concerns.
I look forward to assisting you further!
Thank you,
Christine