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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,101
Neutral
54
Negative
58
View ratings trends
338
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How would you rate Zazzle?

Reviews (10,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user mariannes336
California
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

It was exactly what I wanted for a 21st wedding anniversary gift.

Reason I chose this business:

I found it on google after looking for anniversary gifts

Date of experience: May 15, 2024

Thumbnail of user christopherf1293
South Carolina
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Good quality business cards, much appreciated, with a fast delivery!

Date of experience: May 15, 2024

Thumbnail of user meghanh154
New York
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

It was easy to design and was delivered as expected.

Date of experience: May 15, 2024

Thumbnail of user jimn786
Illinois
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Got the order quickly and was pleased with the results

Date of experience: May 15, 2024

Thumbnail of user dirkk49
Indiana
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Super fast print job. We needed it fast and they pulled it off

Date of experience: May 15, 2024

Thumbnail of user laurief17
California
1 review
0 helpful votes
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February 8th, 2016

I ordered something that came to me incorrectly. Ithe description said i was to receive envelopes and instead I got envelope liners. Zazzle immediately credited me within 3 days.

Date of experience: February 5, 2016

Thumbnail of user lauriek299
Minnesota
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

Loved the invitation we had to pick from - it wasn't easy to decide. They came much faster than noted, and turned out just the way we expected them to.

Reason I chose this business:

Best selection

Date of experience: July 28, 2022

Thumbnail of user morgans334
Florida
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

MMy cowboy invitations came super cute for my babies first baby party. It was just a little difficult at first when creating the card. It was worth it though.

Date of experience: June 4, 2022

Thumbnail of user sarahd665
Florida
2 reviews
1 helpful vote
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April 21st, 2020

I canceled auto renewal of membership TWICE and they still continue to bill me every year & refuse to refund/credit. They state they won't bill for next year but I'm sure they will. DO NOT SIGN UP FOR A MEMBERSHIP! Ever!

Date of experience: April 21, 2020

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Sarah,

I'm sorry to hear that you've had a bad experience with us.

Could you please email the details to social@zazzle.com? I would be happy to get someone to reach out to you to help resolve your issue!

Thank you,
Elena

Thumbnail of user joshuas1764
Wisconsin
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

My cup was beautifully designed and packaged, and arrived quickly and safely!

Reason I chose this business:

The design was exactly what I was looking for!

Date of experience: May 15, 2024

Thumbnail of user katiea344
Michigan
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Easy to customize, order, and speed to get it to us!

Reason I chose this business:

The choices and options!

Date of experience: May 15, 2024

Thumbnail of user yarih1
California
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

I ordered my invitations and they all came so beautiful! The delivery was supposed to come August 5th but it came August 2nd! Their communication was amazing! Thank you for this amazing expirience!

Reason I chose this business:

I chose Zazzle because i saw them on pinterest and I needed cute invitations for my quince, which they were able to give me!

Date of experience: August 6, 2022

Thumbnail of user christinaa6
Illinois
1 review
2 helpful votes
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March 1st, 2012

Just awesome. Loveed everything about it from the selection, to the quality, to the accuracy and fast on-time shipping. Cost is perfectly set as well.

Date of experience: March 1, 2012

Thumbnail of user yvonnel73
New York
1 review
1 helpful vote
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May 30th, 2019

Loved my wedding invitations. Turned out beautifuly and the turn around was fast. Did not pay for priority shipping so impressed with the turn around.

Date of experience: May 30, 2019

Thumbnail of user gregd973
Texas
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

What more can I say. I recommend.
What more can I say. I recommend.

Date of experience: May 14, 2024

Thumbnail of user evelynj110
New Jersey
2 reviews
0 helpful votes
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May 28th, 2022
Verified purchase

I absolutely LOVE these invites. The shipping was very fast even thou I paid to expedite it. I am very satisfied with Zazzle and I would recommend the site to others.

Reason I chose this business:

Used the site before for my 60th birthday The site has a wide assortment of invites to choose from.

Date of experience: May 28, 2022

Thumbnail of user jl988
Rhode Island
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Beautiful Memorial Cards. I am very happy with the quality and quick service.

Reason I chose this business:

Online site easy to use and prices were affordable.

Date of experience: May 14, 2024

Thumbnail of user markh5318
California
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Very professional. Product exceeded quality expectations.

Date of experience: May 14, 2024

Thumbnail of user nicoler1839
Oregon
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Very cute birthday invitations. They arrived on time

Reason I chose this business:

Liked the invitation

Date of experience: May 15, 2024

Thumbnail of user giuliaf15
California
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Zazzle has the most amazing cards and invitations!

Reason I chose this business:

I just was looking for an invitation and found it.

Date of experience: May 15, 2024

Thumbnail of user biancam236
Illinois
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Came sooner than I was expecting and looks very nice!

Date of experience: May 15, 2024

Thumbnail of user susanz1089
Georgia
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Always early and beautiful products. Easy to use website with wonderful choices

Date of experience: May 15, 2024

Thumbnail of user samanthac1225
Arkansas
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Received my business cards and they are perfect!

Thank you!

Reason I chose this business:

Reasonable price

Date of experience: May 15, 2024

Thumbnail of user katyv25
District of Columbia
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Easy to order and very happy with my products. The artistry is beautiful

Date of experience: May 15, 2024

Thumbnail of user marielk3
New York
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Now that I know how to use this app it's super easy! My invites took about a week

Date of experience: May 15, 2024

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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